1. QUICK START TRAINING
Updated – Nov 2010

2. TOPICS. 1. Mindset/Getting Started. 2. Comp Plan. 3
TOPICS 1. Mindset/Getting Started 2. Comp Plan 3. Customer Acquisition 4. Recruiting 5. Promoting Events

3. Mindset/Getting Started Section 1

4. SYSTEM
Save
Your-
Self
Time
Energy
Money

5. EVERYTHING DUPLICATES
GOOD or BAD

6. Speed of the Team =
Speed of the Leader

7. Your WHY is the real reason you joined ACN? – What is your WHY.

8. COACHABILITY
Someone who is committed to their own development, who is hungry for feedback from others and open to any coaching that will improve them, even if it hurts. Will you be 100% coachable in ACN even if it hurts?

9. EMOTIONAL ROLLERCOASTER

10. NUMBERS GAME
Derek Jeter is one of the best baseball players and is the all-time hits leader among shortstops with a .309 career batting. That means Jeter one of the best players ever, struck out (FAILED) nearly 70% of the time. Derek
Jeter knows it’s a numbers game. Last year he earned $18.9 million. Are we willing to go through the numbers in ACN even if we fail 70% of the time?

11. 3 KINDS OF PEOPLE “APPLES”#3 #1 #2
“BROWN”
I will be your customer
“RED”
Yes
Lets get started
“GREEN”
Yes with questions

12. THE LAUNCH 1st 24 to 48 Hours No Deviations
The Launch is the most important part of your ACN business. When a new Rep enters your business an enormous responsibility falls on your shoulders. If you’re not willing to launch them properly or if the new Rep isn’t willing to be launched correctly DO NOT bring them into ACN as you are setting them up for failure.

13. WHAT DO WE DO @ THE LAUNCH?
Sign up as new Rep
Identify your Why!
ETT goal – 14 days
Get qualified – QTT
Write top 15 prospects
- Schedule 1st PBR
- Role play script
- Call top 2 prospects & arrange to present ACN to them within 24 hours.

14. COMP PLAN Section 2

15. EXECUTIVE TEAM TRAINER (ETT)
QTT’s 2 4 6 9 12 15
T-CABs
$100
$500
$1,000
$1,500
$2,500
$3,000
*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

16. EXECUTIVE TEAM LEADER (ETL)
QTT’s 3 5 10 15 20 25 30 35 40
T-CABs
$200
$750
$1,500
$2,500
$3,000
$4,000
$5,000
$6,000
$7,000
*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

17. $25,000 TC T-CAB BONUSES UP TO TEAM COORDINATOR (TC) 200 200 200 Plus
PTS
200
PTS
200
PTS
T-CAB BONUSES UP TO
$25,000
*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

18. ACN COMPENSATION RD* $31K RVP $50K SVP Up To 1% Residual Income
Past 7th Level
*Includes
TC - TCABS
RVP
Up To
$50K
$30 Cab
$15 Cab
Up To 1½%
Residual Income
Past 7th Level
SVP
TC Comp
RVP Comp
$30 Cab
$15 Cab
Up To 3½%
Residual Income
Past 7th Level
*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

19. CUSTOMERS Section 3

20. CUSTOMER GOALS CUSTOMER SOURCES 24 Hours – QTT* YOURSELF
10 Days – 10 Points
30 Days – 20 Points
60 Days – 40 Points
*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card.
CUSTOMER SOURCES
YOURSELF
Friends & Family
Those not joining ACN

21. WHY YOU NEED 20 PREFERRED CUSTOMERS
Levels
Other Services
Video Phone
Preferred
Customers
Personal
Up to 10%
1 – 10% 1
1 & 2
Up to ¼% ¼% 5 3 ½% 10 4
Up to ½% 1%
Up to 3% 5% 20 6
Up to 5% 7% 7
Up to 8%
10%

22. $87.40 vs $11, in residual income if you don’t have 40 points & everyone else in your 1st 7 levels do.
LEVEL
COMMISSION
PERCENTAGE
REPS
PREFERRED
CUSTOMERS
BILLING VOLUME
TOTAL EARNING
You
Up To 10% 20 1
Up To 0.25% 2 40
$ 1,520 $ 4 80
$ 3,040 $ 3 8
160
$ 6,080 $
Up To 0.50% 16
320
$ 12,160 $ 5
Up To 3.00% 32
640
$ 24,320 $ 6
Up To 5.00% 64
1280
$ 48,640
$ 2,432.00 7
Up To 8.00%
128
2560
$ 97,280
$ 7,782.40
Totals
254
5100
$193,800
$11,031.40
Based on a $38 billing Telecom customer. See ACN’s Comp Plan For Full Details.

23. Local & LD & Internet (DSL)
LEARN THE SERVICES
Videophone
Local & LD & Internet (DSL)
Satellite TV
Wireless &
Aircard
□ 2 pts
□ 2 pts
□ 2 pts
□ 1-5 pts
Digital
Talk
Home
Security
Business Assistant
Energy
□ 1 to
2 pts
□ 2-5 pts
□ 2 pts
□ 1 pt
Distributor Website or

24. MyACN for Representatives
Additional Product Information:
MyACN for Representatives
PLUS: Video Product Training
Product Flyers
Competitive Comparison Sheets
Business Support Documents
Key Reminders about Products
Representative-Specific FAQs
acninc.com
Login to MyACN for Reps
Products and Services
MyACN for Representatives
Click Products

25. CUSTOMER SCRIPT “FAVOR – HELP – TRY” SHARE YOUR WHY
“I just got started with a home services company because (Share your why). I need a few more customers today to reach my 1st promotion. Would you do me a huge FAVOR and HELP me out and TRY one of my services?”
The CUSTOMER SURVEY FORM is a great tool to building
reaching your goal of 20 preferred customers.

26. $5592 Year Customer Survey 99 X X X X 69 X X 99 X Sprint Time Warner
199 1 2 X X X
Verizon 69 X X
Time Warner 99 X
$5592 Year
466
5592

27. CUSTOMER SURVEY FORM SUCCESS TIP
WHEN PROSPECT FILLS OUT CUSTOMER FORM: When calling, or getting information on the Home Survey Sheet, your objective is to collect information and learn about their services. Please do not sell our services, do not discuss switching services; do not do anything except have them do you the favor of filling out the survey sheet.
CALL PROSPECT BACK THE NEXT DAY:
“I really want to thank you for giving me the time to do this research. I did find a possible cost savings OR we have the services you have in your budget! Can I come by for 10 minutes and show you what I found? This would be a HUGE FAVOR to me. What can I do for you to make it worth your time?! I will mow your lawn, wash your car, bake cookies???....”

28. RECRUITING Section 4

29. 100 PERSON LIST Don’t Prejudge Look for people with these qualities:
MOST SUCCESSFUL
BEST WORK ETHIC
WANTS MORE

30. MEMORY JOGGER Will help you think of more names

31. NATURAL, EXCITED, URGENT!
PIQUE SCRIPT
NATURAL, EXCITED, URGENT!
What to say: “Are you open to making extra money? Great! I’m working with a company being endorsed by Donald Trump that will be featured on the Celebrity Apprentice. You need to see this (location & time). Can I count on you?”
If They Ask Questions: “It has to do with getting paid when people pay for essential services. One of the top people in the company will explain it. You need to see it the same way I did!.”
If They Can’t Make It: “You have to see this right away! How soon can we meet?” (24/48 Hrs)
Success Tip! – These scripts are only suggestions. Use whatever script that work best for you & your market.

32. TYPES OF PRESENTATIONS
FACE TO FACE
TELEPHONIC
ON-LINE
Success Tip: Private Business Receptions (PBRs) are the most effective because they allow you to present to more people faster. They are the best use of everyone’s time. Utilize the other presentations if you are unable to meet face to face.

33. PBR BEFORE & AFTER Confirm Follow Up
Confirmation Calls – The Expert confirms all guests 24 hours prior to PBR to help lock the prospect into attending.
Confirm
Follow Up Calls – The very next day the expert & host call the guest together to determine if they are ready to get started or be a customer . Use Customer Survey Form the guest PBR.
Follow Up

34. PBR CHECKLIST Leader brings Video Phone to demonstrate
Guest list to leader 24 hours prior to confirm
Leader brings Video Phone to demonstrate
DVD cued and ready to play
ACN Overviews - Color
Customer Survey Forms: Guests complete as they arrive
Rep Agreements
Pens & Clipboards
Success Magazines & DVDs
Upbeat background music before & after
Light Refreshments (No Alcohol)
Never interrupt the presenter
Kids in bed/babysitter and pets outside
Print Sign-in sheet

35. PBR FORMAT Host’s Role Presenter’s Role Welcome guests
SUCCESS TIP
Presenter hands out Customer Survey Forms to guests as they arrive & collects the completed form before PBR starts. At that time the guest receive a
an ACN 1-10.
Host’s Role
Welcome guests
Turn phones off or on vibrate
Hold all questions until the end
Share “Why” you joined ACN
Play – “ACN Opportunity” video
Edify – Edify – Edify the presenter
Presenter’s Role
Mention all ACN Services – Mention Customer Survey Forms
Cover boxes #4 to #10 – ACN Overview
After Box #10 – Explain levels 1, 2, 3 & sort room
Play: “Commitment to Integrity” video

36. AFTER THE PRESENTATION
If they say:
#1 = YES
#2 =
Yes with
Questions
#3 =
Customer
Fill out paper or online ACN rep agreement
Answer Questions & arrange Launch
Complete “Customer Survey” & arrange to call them the next day to see what ACN services will help them.
Schedule Launch within 24/48 hours
If still not ready invite to Saturday training
Provide new rep
“100 Person List”
“Memory Jogger”
DVD & Success Mag.
Provide prospect
“100 Person List”
“Memory Jogger”
DVD & Success Mag.
Sign them up as customer & ask for referrals.

37. PROMOTING EVENTS Section 5

38. PROMOTING EVENTS Webinars Regional International Local
Your check is directly related to how many of your team attend the training events.

39. FOLLOW THE SYSTEM &
Save
Your-
Self
Time
Energy
Money