1. PPM Whiteboard One Solution to Innovate, Transform and Sustain CA Clarity ™ PPM Partner Academy when title IS NOT a question there is NO ‘WE CAN’ in the box

2. PPM Whiteboard

4. Whiteboard Tips Planning –Practice –Watch what you wear –Check room lighting –Use strong colors Delivery –Start seated –Clean drawings –Compelling opening –Engage the audience –Promote interactivity Closing –Watch your time –Summarize your goal –Capture the moment –Collaborative conversation tools

5. PPM: Three Pillars Innovate Transform Sustain $

6. Innovate Transform Sustain $ Voice of the Customer Execution Visibility Strategy

7. Transform Innovate Transform Sustain $ Voice of the Customer Execution Visibility Strategy Growth! Business Outcomes Delivery Options Application Centric

8. Sustain Innovate Transform Sustain $ Voice of the Customer Execution Visibility Strategy Growth! Business Outcomes Delivery Options Application Centric Deliver with Excellence Do More with Less Agility Protect Your Resources

9. Whiteboarding for Success − CA PPM is uniquely positioned in this market because we are the only single vendor solution that provides all the tools needed to innovate, transform, and sustain. − We are the market leader as measured by the analysts because we have the most complete PPM solution and a team that is singularly focused on enabling customers. − With more than 1,200 successful implementations, we have been able to assist clients as they innovate, transform, and sustain their business objectives. All or One Message

10. Whiteboard Exercise Groups to breakout rooms Review Customer Scenario/Prospect Profile Discuss elements to emphasize aligned to the customer’s needs Practice drawing your whiteboard Be prepared to debrief your discussion

11. Exit Main Room and enter Breakout room Close down the Main room window — Open an IE browser and type in http://ca.uc.att.com/ca/meet http://ca.uc.att.com/ca/meet Enter name and email Event: Breakout room ID# You should have the main room, and breakout room open simultaneously

12. — Exit this Main room — Open an IE browser and type in http://ca.uc.att.com/ca/meethttp://ca.uc.att.com/ca/meet — Enter your name and email at the prompt, along with the Breakout ID — First person into the room is the lead — Breakout Room 1 468824 (Lisa) — Rui Moita — Carlos Alemao — Antonio Burgos — Breakout Room 3 219821 (Monica) — Esperanza Ros — Orlando Pereda — Jorge Manzanero — Juan Carlos Ruiz — Jose Luis Munoz — Mario Delgado Prepare and Practice – Wednesday, Feb. 22 — Breakout Room 2 217048 (Lisa) — Jose Fernandez de la Aleja — Miguel Angel Garcia Cobos — Jordi Garcia Palaez — Juan Pablo Moreno Tome

13. — Exit this Main room — Open an IE browser and type in http://ca.uc.att.com/ca/meethttp://ca.uc.att.com/ca/meet — Enter your name and email at the prompt, along with the Breakout ID — First person into the room is the lead — Breakout Room 4 690007 (Monica) — Tiago Santos — Pedro Caria — Andy O’Driscoll — - — Breakout Room 6 887804 (Linda) — Paul Mason — Tony Woolford — Walter Acuti — Peter Gooch — Riz Saraf Prepare and Practice – Wednesday, Feb. 22 — Breakout Room 5 301134 (Linda) — Arne Jacobson — Emmanuel Tabray — Phillippe Darfeuille

14. First person into breakout room is the lead. The lead presenter can right click on another participant to “give” them presenting rights All participants can speak during breakout Moderators may enter breakout room to announce when it is time to return to main room Breakout room guide- Presenter

15. The presenter has access to display materials if there are materials available. Only the presenter can click on material to display on the main screen. The presenter can App Share and share their desktop if you want to create slides for your group. Breakout room guide - Materials

16. Exit Breakout and return to Main room Close down the breakout room window — Open an IE browser and type in http://ca.uc.att.com/ca/meet http://ca.uc.att.com/ca/meet Enter name and email Event: Main room ID 396473 You should have the main room, and breakout room open simultaneously