1. Exams ombuds service Faculty of Arts ombudsdienst@arts.kuleuven.be Katrien Van Riet 9-12-14

2. Exam regulations Regulations on Education and Examinations 2014-2015  Rights and duties of a student Students must be able to prove their identity at the exam (art 46) ID/passport and/or student card If you had planned to take an exam, but are unable to do so (illness etc.), you are obliged to unenroll via your IER (art 50) The examiner cannot at the end of the (partial) examination announce the result to the student […]. (art 61) Per academic year, students can take an exam on (part of) a course twice and no more than twice (art. 89).  So, if you decide not to take one of both chances without a serious reason, you loose this chance. In case of an oral or partially oral exam the student should have at least twenty minutes of preparation time. (art 65)

3. Ombudsperson Negotiates between the examiner and the student Helps students with problems regarding the exams Conflict with examiner Arranges a new exam when students are unable to take the exam on the planned date, but only in cases of severe problems & if possible! Students are not allowed to go directly to their examiners if they have a problem  get in touch with your ombudsperson

4. Ombudsperson How to contact? Mail: ombudsdienst@arts.kuleuven.be - use your student e-mail - mention  ‘PECS’ or ‘ERASMUS’ + your programme  mention clearly the course number and the name of the examiner  your student number

5. Phone 016/32.47.52 If you can’t reach the ombudsperson on this number / if you have an urgent question on Saturday: 0470/83 82 36 Office Lett. 01.05 (Erasmus Building) Ombudsperson

6. Exam schedule Available under “KULoket”: https://webwsp.aps.kuleuven.be/irj/portal https://webwsp.aps.kuleuven.be/irj/portal You have to be available during the whole exam period Check the exam schedule every day and especially just before taking your exam

7. Written/oral exams Written exam –±3 hours –Extra materials (dictionary, anthology, etc.) are checked by supervisor! Oral exam –Min. 20 minutes to prepare –Exam = dialogue with examiner –Articulation! –Be on time! –4 moments a day: 9 a.m. - 11 a.m. - 2 p.m. - 4 p.m. –Examiner is not allowed to tell you what your mark will get

8. Content of your answer You DON’T have to prove that you worked hard (by showing all your knowledge) You have to show that you are able to answer the question, to relate topics Answer the question!!  read the question carefully ‘why’ vs ‘how’

9. Dress code oral examinations DRESS SMART

10. Bring along? Pen Food & drinks: only allowed on written exams ID-card + student card (Earplugs)

11. Cheating or plagiarism More information? http://www.kuleuven.be/plagiarism/http://www.kuleuven.be/plagiarism/ Possible consequences: –Points deducted –No mark for the exam –No marks for any exam in that exam period –Exclusion from this university  art. 86

12. Exam results Results –Available: February 9 on KULoket Questions? –You have the right to take a look at all documents pertaining to your exam. –Exam results are not subject to negotiation. –If you believe that your result has been awarded in error, you can contact the ombudsperson (asap!) to look at further possibilities. You have five days (i.e. until February 13) to file a complaint.

13. Marks Karel Joos, cultural differences, 2012-2013

14. Third session You are obliged to enroll for the third exam period (art. 46) When? Before July 15th 2015 You will know the exam schedule at least twe weeks before the start of the third session

15. More information Intercultural University Topics and training programmes http://www.kuleuven.be/studentenvoorzieningen/studentse rvices/studyadviceservice/workshops.html Digital Counsellor http://www.kuleuven.be/studentenvoorzieningen/studyadvi ce/brochure/index.html

16. Questions?

17. Good luck