1. © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith Wallington © MTN Group Technology 2006 Karel Pienaar Bryan Nelson Keith 1 Mobile Payment Solutions March 27 th 2012

2. Mobile Payment Solutions  >80% of Rwandan population is unbanked  Most economic transactions are cash based  GoR encouraging; Financial inclusion for all Increased use of ICT in rural areas 2

3. MTN Mobile Money Background 3  MTN Rwanda is biggest telecom operator since 1998:  70% market share, 2.9 million subscribers (Feb 2012)  Network coverage extends over 98% of population  MM launched in Feb 2010  MM Agent network offering service at grass root levels  Improved ICT awareness (Mobile based)in rural areas

4. 4  Service is SIM based  Register using National ID/PP  Menu appears in Eng & Kiny  The role of the agent: Register new customers (including SIM swap if necessary) Make deposits for registered customers Pay out money to customers  Services offered include deposits, withdraws, buy air time, prepaid electricity on your phone and Bulk payment. MTN Mobile Money How does it work?

5. 5 MTN Mobile Money Business performance  MM users  417,000 users (End of Feb 2012)  600 agents across the country and growing  Transactions :  Min 1500 Frw- Max 500,000 Frw/day  $ 81 M transacted since launch  +17,000 daily transactions  Upcoming Services : Bill Payment Solution International Remittance Micro Finance Solution

6. 6 MTN Mobile Money Partnerships  Banks and MFIs offering MM:  Agaseke, Amasezerano, Duterimbere, Rwanda Microfinance, Unguka+BK(soon)  Platform for Services:  Mobile Banking (130,000 users- BPR)  Prepaid electricity (41,000 users/day-EWSA)

7. 7 MTN Mobile Money Impact/Benefits  More Rwandans (esp rural) access financial services  Enhanced use of Mobile phone as ICT tool  Services are closer to customers  Job creation and increased revenues (Agents/Dealers)  Value added services to banks and companies  Convenience at finger tips (MM, Mobile Banking & Prepaid electricity)  Cost effective and time saving services

8. Mobile Payment Solutions 8 Thank you