1. City of Bryan Budget Presentation July 24, 2012 Presented by: Patrick C. Corley Associate Director Brazos County 9-1-1 District

2. History & Purpose of BC911 One District, Two Missions Our local 9-1-1 System: District was formed in 1988 under authority of the Texas Emergency Telephone Number Act Charged with building, maintaining, and upgrading a local 9-1-1 system for Brazos County Funded by 9-1-1 service fees Our Combined Dispatch Center: Since 1990, we have provided Emergency Dispatch services, at cost, for participating agencies in Brazos County Bryan & Brazos County currently participate Funded by an annual contract & billed monthly

3. 2 Primary Answering Points 2 Secondary Answering Points 16 Answering Positions

4. Call volumes have remained flat over the last 5 years Predicted Call Ratio for Next Year: 79% Bryan 21% Brazos County

5. Structure & Organization Board of Managers

6. 40 Full Time & 6-8 Part Time Employees 40 Full-Time & 6-8 Part-Time Employees

7. Our Dispatch Center Secondary Bryan Police Radio Position Dispatchers answer 9-1-1 & Non-Emergency telephone calls & send an appropriate response based on the location and nature of the call. Dispatchers also keep track of units in the field and log all of the information pertaining to a call into a Computer Aided Dispatching system (CAD).

8. Dispatch Layout It takes 4 people working 12 hour shifts to man each position on a 24/7 basis Dispatch Layout Dispatchers Work 12 Hour Shifts It takes 4 Full Time Dispatchers to staff each position 24/7

9. How we determine your cost The shared Call Taking positions are funded based on call volumes. Radio positions are funded based on the entity to which they are dedicated. Supervisor Positions, education, training, & supplies are funded based on a combination of call volume and dedicated manpower.

10. Dispatch Pay Scale Average Experience & Wage Dispatchers – 5.8 Years - $31,637 Supervisors – 12.8 Years – $43,347

11. Cost History for City of Bryan Dispatch Services YEARCONTRACT PRICE 2008$1,221,974 2009$1,297,114 2010$1,295,248 2011$1,287,033 2012$1,343,721 2013 (proposed)$1,381,763

12. FY ‘13 Proposed Budget Proposed increase of 2.8% Staffing levels remain the same as FY 2012 Up to a 2% Merit Increase for eligible employees based on positive performance Step Increases based on positive performance Increased Incentive pay (Night shift, Trainers, etc) 9-1-1 District funds Training Coordinator position 100% Budget Highlights:

13. Questions?