1. Sharon Oliver Assistant Vice Chancellor for Scholarships & Student Aid North Carolina Central University

2. Agenda Financial Aid Experience Top 10 Skills Top 10 “Soft Skills” Explore Opportunities Volunteer Educational Requirements Personal Journey

3. Financial Aid Experience Registrar’s Office Student Accounting Cashier’s Office Admissions (Undergraduate/Graduate/Professional) Academic Advising/Academic Affairs Campus Police SACs Student Health Residential Life

4. Top 10 Skills Verbal Communication Teamwork Commercial Awareness Analyzing and Investigating Initiative/Self Motivation Drive Written Communication Planning & Organizing Flexibility Time Management

5. Top 10 “Soft Skills” Strong Work Ethic Positive Attitude Good C0mmunication Skills Time Management Abilities Problem Solving Skills Acting as a Team Player Self Confidence Ability to Accept and Learn From Criticism Flexibility/Adaptability Working Well Under Pressure

6. Explore Opportunities Job Advertisements Job Descriptions Retirees Promotions Internal Connections Expansion Relocate NASFAA/SASFAA/NCASFAA Job Postings

7. Volunteer Assist/Partner w/ Co-Workers Homecoming/Pre-Dawn (Student/Financial Affairs) Hostess/Host for Programs (Academic/Student Affairs) Proctor Exam – Placement/Other (Academic) Admissions/Orientation/Graduation Clearance/Residential Life Move In Day Non-Peak Period Assist Other Staff/Units Teach Freshmen Seminar or Other Courses

8. Volunteer FAFSA Day Tasks Call delinquent borrowers Assist students with resolving loan default Outreach Programs Weekends Evenings Cross Training

9. Educational Requirements Field of Study Years of Experience Degree Requirement Computer Skills Supervisory Experience Soft Skills Federal Student Aid Handbook IFAP Updates NASFAA Updates

10. Personal Journey Bachelor of Science Accounting Degree Master’s Degree in Business Administration Chief Accountant Bursar Director of Financial Aid Enrollment Manager Assistant Vice Chancellor for Scholarships and Student Aid NCASFAA – President/Secretary/Committee Chair SASFAA – Vice President/State President/Committee Chair/Secretary NCCU Hostess NCCU Standing Committees (15)

11. Contact Information: Sharon Oliver North Carolina Central University Assistant Vice Chancellor for Scholarships & Student Aid 1801 Fayetteville Street Durham, NC 27707 919-530-5313