1. AICQ Seminar 15_05_2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry Florence – 15 May 2008

2. AICQ Seminar 15_05_2008 2 IRIS History 1/2 1999: During the UITP General Assembly in Hong Kong, Operators have complained about poor product quality and bad reliability of some Rolling Stock and requested to improve the quality of the Supply Chain. 2000: In Germany most of the railway equipment manufacturers complained about the number of different requirements and audits from system integrators and operators and requested rationalization. 2000 – 2004: two different Working Groups set by Alstom and Siemens-Bombardier worked independently to find solutions. April 2004: Alstom, Bombardier and Siemens started cooperation. 2004: birth of the RIC (Railway Industry Cooperation) with the objective to develop a system to increase the quality of processes and products in the railway supply chain. As soon as a draft of the standard was developed the name was changed into IRIS ( I nternational R ailway I ndustry S tandard) in early 2005.

3. AICQ Seminar 15_05_2008 3 IRIS History 2/2 May 2005: UNIFE General Assembly accepted the integration of IRIS Group. July 2005: Constitution of IRIS Group with participation of system integrators and equipment manufacturers. Sept-Oct. 2005: Validation phase of the IRIS System (pilot audits). March 2006: The IRIS Management Centre was fully staffed and the system was fine tuned according to the feedbacks from the validation phase. May 2006: IRIS Rev00 was officially launched on the UNIFE General Assembly in Geneva. November 2007: IRIS Rev01 was launched on the market (incl. Signalling).

4. AICQ Seminar 15_05_2008 4 objective IRIS aims to continue to develop and implement a common global system for the evaluation of Business Management Systems specific to the railway industry, comprising:  an international standard based on the principles of ISO 9001 for the business management systems requirements in the railway industry  derived from the standard a questionnaire,  an evaluation process with an assessment guideline to be performed by approved certification bodies,  a web-based IRIS Portal (database) and Audit-Tool (Software).

5. AICQ Seminar 15_05_2008 5 Industry trends globalisationconcentration innovation standardisation

6. AICQ Seminar 15_05_2008 6 The Organization IRIS Technical Forum For Improvement UNIFE Presiding Board IRIS Steering Committee Rules of Procedure UNIFE Nomination Agreement Operators IRIS Management Centre (UNIFE) Certification Body 1 * Certification Body x * Client n Request for Certification Client 3Client 2 Client 1 Framework Agreement Approval & Contract Auditor Validation Committee (AVC) Approval, Validation & Follow up Auditor Pool Auditors tied up with CBs Permanent or ad hoc IRIS Working Groups System Integrators Equipment Manufacturers IRIS Advisory Board (IAB) Operators and IRIS Steering Committee representatives

7. AICQ Seminar 15_05_2008 7 What makes the difference to ISO?

8. AICQ Seminar 15_05_2008 8 What makes the difference to ISO? 1. An adequate level of formalization : 14 procedures to be documented (ISO 9001: 6) 19 processes required (ISO 9001: 3) 2. A pre-requisite before starting the audit : Readiness review 12 KO questions 3. Specific rules controlling: Actors (CB – global presence, railway experience, targets to meet, auditors – auditing and railway experience, training and exams conduct by IMC, case study renewal... ) Certification process (remote functions, auditor evaluation, compensative and rewarding approach, software support...) Assessment guideline (readiness review, CARs and IARs, questionnaire and maturity levels...)

9. AICQ Seminar 15_05_2008 9 Standard applicable to Rolling Stock AND Signalling Company activities in manufacturing AND/OR design Remote Functions rules improved IRIS auditor time chart improved Reduction scheme available for Companies upgrading from other standards 12 K.O. questions The Audit-tool Version 2 with new features, from now on it is the only source for the IRIS questionnaire Audit-tool Version 2 for companies with reduced costs (250 EUR per license) and special price to buy together the Audit-tool and the booklet (300 EUR) Database extension: more documents can be uploaded and managed by Certification Bodies and Members New IRIS Portal structure to facilitate and improve the usability IRIS Rev00 – Rev01 main differences

10. AICQ Seminar 15_05_2008 10 Corrective and improvement actions

11. AICQ Seminar 15_05_2008 11 Some current data about IRIS 67 certificates issued, 222 auditors trained and approved, Italian speaking: 58 !! scopes covered: ALL 1231 booklets Rev 01 and 263 Audit-tool sold by end of April, 13 global Certification Bodies approved, 250 companies active in the IRIS Portal, 4 languages questionnaire now!!!

12. AICQ Seminar 15_05_2008 12 It’s a global standard! 4 official languages (EN, FR, GE, IT) : Additional translations will be performed under National associations responsibility (signed for Russian and Spanish) A powerful Audit-tool : We push for internal assessment by the companies A dedicated website-database : Different access areas are existing (Public area, Members, Certification Bodies, Auditors) Facilitating solutions: training schedule, advisories…

13. AICQ Seminar 15_05_2008 13 Where are we going?

14. AICQ Seminar 15_05_2008 14 Next steps Communication actions: IRIS Conference (Bruxelles, Belgium) - May 21st – 22nd, 2008 InnoTrans (Berlin, Germany) - Sept. 23th- 26th, 2008 Rail Tech Asia (New Dehli, India) - Dec. 3rd – 5th, 2008 Maintenance as a scope of activity by mid of 2008 Operators are working to improve the current Standard for the benefit of all Railway stakeholders => rev 02 in 2009 Spanish and Russian translation available soon.

15. AICQ Seminar 15_05_2008 15 Your contacts Avenue Louise, 221 1050 Bruxelles Belgium Bernard Kaufmann Giuseppe Greco Nevena Petrova Tel:+32 2 642 23 36 Fax:+32 2 626 12 61 email: iris@unife.orgiris@unife.org Web: www.iris-rail.org UNIFE – IRIS Management Centre

16. AICQ Seminar 15_05_2008 16 Thank you for your attention See you soon on the IRIS website on the certified companies list….

17. AICQ Seminar 15_05_2008 17