1. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future Mario Diaz, Director of Aviation HOUSTON AIRPORT SYSTEM FY2013 Core Service Assessment Work Session February 23, 2012 1

2. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future Houston Airport System Office of the Director Mario Diaz, Director Lance Lyttle, Chief Operating Officer Brian Rinehart General Manager EFD Perry Miller General Manager HOU Vacant General Manager IAH Ian Wadsworth Chief Commercial Officer Kirk Rummel Chief Financial Officer Eric Potts Chief Strategy & Performance Officer Vacant Chief Development Officer Saba Abashawl Chief External Affairs Officer 2

3. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future Houston Airport System Director $255,856,156 FTE: 1483 External Affairs $5,502,494 FTE = 26 Finance $13,781,393 FTE = 51 Planning, Design & Development $9,992,925 FTE = 87 Commercial Development $4,919,469 FTE = 27 Airport Operations IAH $153,951,121 FTE = 838 Airport Operations HOU $40,017,530 FTE = 284 Airport Operations EFD $4,546,122 FTE = 29  Airport Marketing  International Affairs & Development  Media Relations  Public Relations  Governmental Affairs  Community Relations  Financial Planning & Analysis  Reporting  Budgeting  Accounting  Debt Issuance/ Management  Planning  Design  Construction  Project Management  Contract Administration  Asset Management  Lease Negotiation & Management  Concessions  Rental Car  Revenue Growth  Property Development  Real Estate Purchase & Sale  Parking Management  Air Service Development  Operations  Maintenance  Security  Operations  Maintenance  Security  International FIS  Ground Transportation  Operations  Maintenance  Security  Ground Transportation Corporate Strategy & Performance $22,159,021 FTE = 134  Strategy  Business Process Reengineering  Information Technology Services  Core Competencies  Supply Chain Management  OBO Support  Talent Management  Employee Engagement Programs  Social Operating Mechanisms  Organizational Development 3  COH Mayor’s Office/City Council Relations  Team Leadership  Strategy  Coordination  Motivation  Safety Management Systems  Auditing

4. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future 4 Enterprise Fund of the City Fully self-sustaining No Local, State or Federal Tax Support Federal Regulations Limiting Use of Revenues to the Airport

5. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future William P. Hobby Airport (HOU) Medium Commercial HUB Domestic air service with a major low cost carrier presence Major customer: Southwest Airlines 37th - US Ranking in Passengers (ACI) Passengers9.8 MM Operations217 K George Bush Intercontinental Airport (IAH) Large Commercial HUB International passenger & air cargo gateway Major customer: United Airlines 7th - US Ranking in Passengers (ACI) Passengers40.1 MM Domestic:31.5 MM International: 8.6 MM Operations529 K Tons of Cargo455 K Domestic:214 K International:241 K 5 Airports in the System Ellington Airport (EFD) Joint Use Facility General Aviation NASA Military Total Passengers IAH 40.1MM Trend -0.9%Total Passengers HOU 9.8MM +8.7% Total Passengers HAS 49.9MM Trend +0.9%

6. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future 6 Operations & Capital Development

7. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future FY2012 Operating Revenues FY2012 Budget $417 MM (Amounts expressed in $000’s) 7

8. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future FY2012 Non-Operating Revenues FY2012 Budget $92.6 MM (Amounts expressed in $000’s) 8

9. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future FY2012 Operating Expenses FY2012 Budget $430.7 MM (Amounts expressed in $000’s) $248,063 $70,058 $23,143 $5,500 $255,471 $70,075 $23,385 $34,579 9

10. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future 10 FY12-16 Capital Improvement Program FY2012 Budget $874 MM (Amounts expressed in $000’s)

11. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future 11 HAS Debt Service Coverage : Coverage = Ratio of Total Revenue to Debt Service : Decline in coverage indicates declining revenue, increased expense, increased debt service or a combination of two or all three.

12. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future FY2012 Budgeted Positions 12 FY2011 Funded Positions1,560 FY2011 Vacancy Factor80 FY2011 Total Positions1,640 May 2011 Position Reduction Administration(47) IAH(112) HOU(42) EFD(2) Subtotal(203) FY20121,437 Security Guard In-sourcing66 FY2012 Proposed Positions1,503 FY2012 Vacancy Factor(20) FY2012 Budgeted Positions1,483

13. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future Director’s Office 13

14. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future George Bush Intercontinental Airport (IAH) 14

15. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future William P. Hobby Airport (HOU) 15

16. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future Ellington Airport (EFD) 16

17. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future Commercial Development 17

18. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future Finance 18

19. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future External Affairs 19

20. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future Corporate Strategy & Performance 20

21. Build a High Performance Organization | Let’s Go Global | Restore Facilities to Opening Day Fresh | Fund the Future Planning, Design & Construction 21