1. 2014 Home Energy Assistance Program Public Hearing Columbus August 7, 2014

2. Agenda August 7, 2014 10:00 a.m. 1.Welcome 2.HEAP and Winter Crisis Updates 3.Guideline Changes 4.Percentage of Income Payment Plan (PIPP) Plus Updates 5.Testimonies & Questions

3. HEAP and Winter Crisis Updates

4. 2015 Energy Assistance Programs Funding SourceAmount LIHEAP$131,166,688 HWAP Transfer (up to 15%)$23,147,062 Total Energy Assistance:$154,313,750

5. 2015 Energy Assistance Programs Funding Level Funding Level for Federal Fiscal Year 2015 LIHEAP has not been determined.

6. 2014 HEAP Program Summaryas of July 30 th

7. Poverty RatioHouseholdsPercent 1Below 75%201,91748.13% 275% to 100%85,91620.48% 3101% to 125%61,61014.69% 4126% to 150%45,73510.90% 5151% to 175%24,3565.80% Total419,534100.00% Average HEAP Benefit$ 229.86

8. Comparison 2008-2014 Eligible Applications 2014 HEAP Program Summary as of July 30 th

9. 2014 Winter Crisis Program Summary Poverty RatioHouseholdsPercent 1Below 75%79,82853.36% 275% to 100%28,65719.16% 3101% to 125%19,32412.92% 4126% to 150%13,7009.16% 5151% to 175%8,0775.40% Total149,586100.00% Total Households Served by Federal Poverty Ratio Average WCP Benefit$ 281.23

10. July 22, 2014 – Begin outreach. Elderly and disabled will be sent applications first. –Mailed in batches of 30,000 –Batching controls the volume of calls to the Contact Center August 18, 2014 – Applications will begin to be distributed by Community Action Agencies, Second Harvest Food Banks, and other Agencies. Completion date – September 1, 2014. –More than 400,000 applications will be distributed to individuals when mailing is completed. –Total distribution of applications will be approximately 500,000. 2014 HEAP Outreach Summary

11. 2013-2014 Income Guidelines To be eligible a household must have total income for the last 12 months or 90 days equal to or less than 175% percent of the federal poverty guidelines. The period to be used in determining annual income must not be more than 12 months, or less than the 90 period preceding the request for assistance by the household. Size of Household Total Household Income for 12 Months 1up to $20,422.50 2 $27,527.50 3 $34,632.50 4 $41,737.50 5 $48,842.50 6 $55,947.50 7 $63,052.50 8 $70,157.50 * For households with more than 8 members, add $1776.25 per member.

12.  Social Security Disability (SSDI)  Supplemental Security income (SSI)  Railroad Pensions  Retirement and/or Company Pensions  Social Security  Veteran’s Pensions  Veteran’s Compensation  Company Disability and Black Lung  Strike Benefits  OWF/TANF/DA  Alimony  Unemployment Benefits  Workers’ Compensation  Unearned income paid to or on the behalf of minors  Estate and Trust Settlements (excluding attorney fees)  Capital Gains (Example: Proceeds from sale of property, home and stock)  Utility Allowances (as discretionary income)  Immigrant Relocation Allowance  Adoption Assistance  Child Support  Garnished Wages  Active Military Pay  Cash Gifts  Lump Sum Distribution (prorated when payment is designated for a set period of time) Countable Income Household income is defined as the total annual gross income before taxes (minus exclusions) of all household members, except earned income of dependent minors under 18 years of age. All income sources and some exclusions must be documented. Head of household and spouse may never be considered minors. Gross household income includes wages, interest dividends, annuities and pensions. Additional sources of countable income include but are not limited to the following:

13. Excluded Income  Food Stamps/Cash Payment for food stamps  Assets from bank withdrawals  Tax refunds and rebates  Handicapped Income- self-sufficiency programs (e.g., work expenses for the blind)  Loans from individuals or institutions requiring repayment of either principal or principal and interest  Funds/training stipends designated for specific purposes (i.e., educational grants for tuition  and/or books)  Work Allowances (i.e., LEAP)  Transportation Allowances (i.e. Workforce Investment Act (WIA))  Title V Wages – Older Americans’ Act Medicare payments Stipend for Foster Care Agent Orange Compensation/Benefit Vista or other Americorp Stipends Health Insurance Premiums (dental, vision and health insurance, supplemental health insurance) Prevention, Retention, Contingency (PRC), assistance to attempt to divert families from long-term financial dependency Title III DREAP Documented Child Support Paid Military allowances for subsistence; housing, family separation, etc.

14. Social Security Number/Citizenship Requirements Social Security Numbers will continue to be required for all household members, regardless of age. Documentation of citizenship or resident alien status will only be required for the primary applicant, not for all household members.

15. energyhelp.ohio.gov

16. Percentage of Income Payment Plan Plus (PIPP Plus) Program

17. PIPP Plus Clients as of 6/30/14 Company Active PIPP Clients Graduate Minimum PaymentPost AEP140,1264,14619,93418 CEI57,64294210,16313,676 Columbia Gas67,5131,56011,6370 Dominion GasNR 0 DP & L39,1466164,3571,460 Duke Energy33,6455286,95212,780 Ohio Edison79,4671,76011,44420,168 Toledo Edison26,4374124,3547,506 Vectren17,5352432,1430 461,51110,20770,98455,608 Distinct Clients390,526

18. Trends in PIPP Plus

20. June Payments Company Received an Arrearage Credit % of Payments made by Active PIPP Accrued Arrearage Credits Applied Accruing Arrearage Credits Applied AEP85,78361%$2,818,535.59$7,848,690.73 CEI28,47549%$970,938.59$1,444,260.61 Columbia Gas21,11731%$909,654.45$557,713.58 Dominion GasNR DP & L23,30260%$692,659.55$1,789,580.80 Duke Energy23,11869%$1,012,059.53$1,053,418.45 Ohio Edison43,22054%$1,721,646.77$2,456,473.45 Toledo Edison12,55647%$533,545.86$694,440.69 Vectren4,17724%$139,102.64$60,776.41 241,74852%$8,798,142.98$15,905,354.72 $24,694,497.70

21. Percentage Payment Comparison CompanyJune-14Feb-14Nov-13Aug-13 AEP61%63%56%61% CEI49%44%48%51% Columbia Gas31%32%22%23% Dominion GasNR34%22%24% DP & L60%64%56%60% Duke Energy69%75%62%75% Ohio Edison54%50% 58% Toledo Edison47%42%47%54% Vectren24%42%23%22% 52% 42%47%

22. Utility Issued 14 day Disconnection Notices CompanyJun-14Feb-14Nov-13 AEP50978505 CEI23,94423,78823,519 Columbia Gas16,52216,5318,327 Dominion GasNR 1,174 DP & L6,8957,4527,430 Duke Energy10,13310,5989,274 Ohio Edison32,20031,44131,818 Toledo Edison11,39211,46111,582 Vectren4,9154,4533,282 106,510105,80296,911

23. PIPP Plus Customers Disconnected for Non-Payment CompanyJun-14Feb-14Nov-13Aug-13 AEPNR 90 CEI6206731740 Columbia Gas57369168761 Dominion GasNR 329572 DP & L976334208900 Duke Energy1,1084377301,333 Ohio Edison1,6471811932,014 Toledo Edison352378411 Vectren4186968533 5,6941,1601,8057,354

24. Dropped for Failure to Reverify June 2014 CompanyJun-14Jun-13 AEP22 CEI23556 Columbia Gas670687 Dominion GasNR1,716 DP & L152286 Duke Energy477654 Ohio Edison171553 Toledo Edison150163 Vectren170314 1,8154,931

25. Current Issue PIPP Plus rule revisions: Ohio Development Services Agency and PUCO revised rules to more closely align with each other PUCO is reviewing final comments The rules go to the Joint Committee for Agency Rule Review in November Office of Community Assistance will work with the PUCO to determine an implementation date for the rules

26. Questions or Testimony When asking questions or giving testimony, please state your name and the agency you are representing, if any.

27. The State of Ohio is an Equal Opportunity Employer and Provider of ADA Services Additional Testimony or Comments Mail to: Sharon Smith Assistant Deputy Chief, OCA 77 S. High St., 25 th Floor Columbus, OH 43215 sharon.smith@development.ohio.gov