1. E-Mail Etiquette aka Netiquette (Sending) Monroe County Library System Click to advance slides

2. E-mail Sending Courtesies Brevity is Best- Be considerate of time value to you and your recipient. Being brief and to the point promotes clarity. Using White Space-Enables the recipient to read easier when there is a lot of information. Put spaces between paragraphs, greetings and salutations. Be descriptive but short in the Subject line-enables recipients to choose the order they read emails by importance or category.

3. E-mail Sending Courtesies Keep to Subject-if you have a lot of information consider the idea to creating a news group, chat group, or create a mailing list that would be more applicable. Attachments-keep the files smaller for those who have slow internet. If you have to send large files often, consider creating a shared file that you can save the documents in and share them with out the problem of downloading large slow files.

4. E-mail Sending Courtesies PDF-using Portable Document Files with Adobe Reader allows anyone to read any document without having the same software as you. Adobe Reader is a free download from the internet.Adobe Reader CC and BCC-Carbon Copy and Blind Carbon Copy- Consider when it is appropriate to send emails to multiple recipients using the CC or the BCC. Everyone receiving the email will see the CC. Only the name in the Sender box will be visible when placing addresses in the BCC box. Privacy is important to many, especially when sending jokes, recipes and other non on-the-job emails.

5. E-mail Sending Courtesies Use Spell Checker Proof read-Spell checker may not catch improper grammar.

6. What is Flaming? Basically it is a common action of trading insults and fits into the category of bullying. Try to avoid responding to those types of emails. If it is a problem-save them in folder for future steps to resolve the problem. Often times, if you ignore it, it will go away. Block the address if needed and/or report it as spam.

7. What is Trolling? This is posting a message that is highly off subject, designed to arouse controversy and cause a flame war. Try to avoid responding to those types of emails. If it is a problem-save them in folder for future steps to resolve the problem. Often times, if you ignore it, it will go away. Block the address if needed and/or report it as spam.