1. Ten Year Anniversary of Cape Town and the Aircraft Protocol Rob Cowan MD, Aviareto Ltd, International Registry, Cape Town Convention and Aircraft Protocol International Registry Breaking New Ground - What we have learned

2. Agenda Registrar’sRole Status Surprises Risks SuccessFactors

3. Role of the Registrar

4. International Registry Aviareto’s Role 24/7

5. What Aviareto Doesn’t Do Provide legal advice or opinions on any matter relating to the Convention, Protocol or any other legal documentation, or on the legal status of the Registry Provide advice on whether an interest should be registered Provide assurances that a registered interest is factual Mediate disputes between filing parties

6. Status Update

7. States where Cape Town is effective

9. Registrations by end 2011 295,157 or 4,200 Per Month Registrations, Discharges and Amendments 9

10. Registration Session, Annual Trend 10

11. Surprises

12. Intermediaries Appear UserRegistryIntermediaryRegistry

13. New Dichotomy

14. RISKS

15. The Risk of Complacency Performance Time 100%

16. Technology Risks Risk Maturity YoungMatureObsolete

17. IT Management Risks Expertise required Actual Perceived Database Administrator

18. Success Factors

19. Governance Culture ShareholderObjectives RiskManagement Industry & stakeholderengagement

20. Governance SITA Irish Government ICAO Independent Security Reviews - PwC Standards (Quality & Security) Annual Customer survey CESAIR International Registry Advisory Board (IRAB)

21. Reduced risk 0 2 4 6 8 10 12 14 18 16 2006 2007 2008 2009 2010 Insurance cost per million of cover $100m cover 2011

22. Summary 1.Remember the Objective 1.To support the effectiveness of the Cape Town Convention and Aircraft protocol through the efficient operation and development of the IR 2.Culture 1.Culture is based on people and stories; how we do things here. This is an extra defence against problems. Our culture is 1.Careful, cautious, risk averse 2.Sense of ownership amongst all staff 3.Self managed teams allowed and expected to make decisions 4.Responsive to the industry – aware of the significance of registrations and potential impact of a problem on the IR 3.Stakeholder Engagement 1.Continuous engagement with industry 2.Not sitting in an Ivory Tower making decisions on how we would like the industry to work