1. Click to Europe final conference Belgrade, 24 May 2011

2. About Telecentre-Europe Telecentre-Europe is an inclusive and vibrant network that increases the impact and effectiveness of telecentres throughout Europe by providing advocacy, knowledge sharing and capacity building amongst its members.

3. Our aim The main aim of Telecentre- Europe is to increase the impact, effectiveness and profile of its members, and thereby improve the quality of life, employability and social and civic participation of the citizens they serve.

4. We want to help create relevant and scalable approaches towards achieving e-Inclusion for the 290 million offline Europeans. Digital economy needs supported citizens – Employability, citizenship eGovernment channel shift savings unlocked New skillset: social, collaborative web Building trust: privacy and security Telecentre-Europe and the Digital Agenda

5. Our international membership Almost 400 members from over 100 organizations in 53 nations, from every continental area across the world. The 33 European nations are represented on the Telecentre-Europe online community by around 60 local, regional and national telecentre networks, which between them include more than 30,000 telecentres.

6. Get online week Telecentre Europe Summit Telecentre impact assessment Employment Toolkit Plans and projects for 2011

7. Get online week 2011 More than one hundred thousand Europeans were reached by telecentres in 30 European countries in the 2011 Get Online Week campaign. Neelie Kroes, the Vice President of the European Commission thanked telecentre staff, and hailed them ‘European heroes’. www.getonlineweek.eu

8. TE Summit Telecentre Leaders Forum, Riga, Latvia 2008 Summit 2011 29-30 September Brussels, Belgium

9. Impact Assessment Partnership with EC – Institute for Prospective Technological Studeis (IPTS) to benchmark the telecentre community across Europe Demonstrate the potential and the role of telecentres in including those who are most hard to reach, as well as for deploying ehealth, egov, eskills, ecitizenship programmes.

10. Employment Toolkit KC4ALL IMPROVING KEY COMPETENCIES OF CITIZENS AT RISK OF EXCLUSION FROM THE LABOUR MARKET WWW.KEYCOMPETENCES.EU

11. Telecentre-Europe online www.telecentre-europe.org info@telecentre-europe.org www.facebook.com/TelecentreEurope twitter.com/telecentres