1. Amy Paulus Head, Access Services University of Iowa Main Library amy-fuls@uiowa.edu Midwest Interlibrary Loan Conference 2014

2.  What is UBorrow?  What was the planning process?  How does it work for our users?  How does it work for ILL staff?  Is UBorrow worthwhile?  Questions?

3.  Committee on Institutional Cooperation  Big 10 schools plus University of Chicago, University of Maryland, and Rutgers.

4.  Public interface using Relais D2D software.  Z39.50 to retrieve availability from circulation software (availability determined by sub- library/collection as well as circulation information)  Staff interface using ILLiad.

5.  Lending  No cost  Tiering of collections  Tier 1 for those collections from which we can typically retrieve & ship material within a day.  Tier 2 for those collections for which it typically takes 2 days to retrieve & ship materials.  Tier 3 should be used for collections that typically take longer than 2 days to retrieve & ship materials.  Center for Research Libraries included  Borrowing  Chicago, Maryland, Michigan, Michigan State, Minnesota, Nebraska, Northwestern, Penn State, Purdue, Rutgers, Wisconsin, and Iowa.  Database that can be searched for books.

6.  CIC VEL  Agreed a direct consortial system was needed (i.e. financial support!)!  2009 began investigating products  2010 choose Relais  Had to agree on policies!  No recalls (unless unique or for course reserve).  12 week loan period with 4 week renewal.  Ship via UPS or FedEx so arrival within a week  2011 6 pilot libraries (UI, Chicago, Penn State, Michigan, Michigan State, Northwestern)  2012 UI went live!  Mass email to graduate students  Message in Smart Search  Separate item under Services on web

13.  Requested/Managed through ILLiad  Receive notification emails  Request renewals

14.  UBorrow borrowing requests  Book arrives and is made ready for user!

15.  UBorrow borrowing ILL requests

16.  UBorrow borrowing via an ILLiad add-on

18.  UBorrow lending requests  Request arrives with call number and location information and routed to the awaiting in stacks queue

19.  UBorrow lending requests  Requests for branch/annex locations, still arrive with call number and location information but routed to another queue.

20. Average Time in Days from Request to Receipt (Req-Rec) by Month Borrowing Library July, 2013August, 2013September, 2013October, 2013November, 2013December, 2013January, 2014February, 2014March, 2014 Total Count Total Req- Rec CountReq-RecCountReq-RecCountReq-RecCountReq-RecCountReq-RecCountReq-RecCountReq-RecCountReq-RecCountReq-Rec Chicago7634.87244.81,0294.71,6394.61,2485.68096.81,68461,3314.61,3514.410,6175.1 Illinois 1245.11725.23035.1 Indiana297317386.59513.922.7159.9124.454.61426.7 Iowa1125.62476.13845.84055.42416.62087.74237.33635.33215.32,7056.1 Maryland 33912.243414.119816.355215.19669.18346.53,32310.8 Michigan3205.55156.21,0815.51,0915.31,0275.357781,3546.683651,0114.67,8185.7 Michigan State2036.43126.34375.74205.532862878.95837.33865.94435.33,3996.3 Minnesota2667.12817.14086.43956.13996.629585177.656675576.83,6846.9 Nebraska2057.34127.93257.22617.32377.712910.26328.33627.23835.92,9467.6 Northwestern73458415.51,7295.51,1565.31,0245.79607.72,5467.21,2915.41,7494.712,0615.9 Ohio State665.51026885.41004.7865.1826.81867.21614.91204.39915.6 Penn State1736.93466.25086.23006.72197.5162104117.72516.52205.52,5926.9 Purdue2787.27476.86037.25716.74617.436110.97389.55327.14236.24,7157.6 Rutgers 714.4788.4348.5929.111189574178.2 Wisconsin2334.62914.64335.24244.833552205.93475.83704.83034.82,9615 Grand Total3,3825.74,8496.17,0635.77,1175.76,1186.64,3248.410,0807.67,6626.17,9875.258,6746.3

21.  The Rethinking Resource Sharing Initiative 2012 Innovation Award Recognizes The Committee on Institutional Cooperation (CIC) for UBorrow!  Load-levelling Michiga n State Northw estern Penn State UChic ago UIo wa UMic higan India na Ohio State Pur due UMinn esota UWisc onsin UNeb raska UIllin oisCRL 536 537 535537535536 535536 38

22.  Turnaround Time  Adding all as borrowers  API  Tying together those with multiple instances (Penn State, Chicago)  Local instruction (i.e. email those that should have used it!)

23.  CIC Center for Library Initiatives: https://www.cic.net/projects/library/homehttps://www.cic.net/projects/library/home  CIC UBorrow: http://www.cic.net/projects/library/reciprocal-borrowing/uborrow  Relais International: http://www.relais-intl.com/solutions/http://www.relais-intl.com/solutions/  UBorrow libguide: http://guides.lib.uiowa.edu/uborrowhttp://guides.lib.uiowa.edu/uborrow

24. Thank you!