1. ACHE 2014 Update September 2014

2. Vision The vision of the American College of Healthcare Executives is to be the premier professional society for healthcare executives dedicated to improving healthcare delivery. 2

3. Mission The mission of the American College of Healthcare Executives is to advance our members and healthcare management excellence. 3

4. Values Integrity. We advocate and emulate high ethical conduct in all we do. Lifelong Learning. We recognize lifelong learning is essential to our ability to innovate and continually improve ourselves, our organizations and our profession. 4

5. Values Leadership. We lead through example and mentoring, and recognize caring must be a cornerstone of our professional interactions. Diversity. We advocate inclusion and embrace the differences of those with whom we work and the communities we serve. 5

6. 2014–2016 Strategic Plan Goal Areas Membership Knowledge Career Advancement Leadership Service Excellence 6

7. Membership To exceed our members’ expectations through enhancements to our credentialing program, chapter development and other programmatic changes that add strategic value. 7

8. 45,259 members, including 5,158 Student Associates* 36,464 Members and Fellows* *As of 1/01/14 Membership 8

9. Chapter Activity 80 chapters In 2013  More than 1,000 chapter events  More than 62,000 attendees  More than 218,000 education and networking attendee hours Membership 9

10. 10

11. Membership Two ACHE Forums Physician Executives Forum Healthcare Consultants Forum Benefits include:  Special designation in ACHE’s online Member Directory  Quarterly e-newsletter addressing relevant topics  Discounts on innovative, customized programs  Access to an exclusive LinkedIn Group for networking and idea exchange 11

12. FACHE Credential In 2013, more than 1,100 new Fellows and Fellow designates New ads in 2013 promoting the credential as a mark of excellence and personal commitment to the profession Credentialing 12

13. Trustees Continued collaboration with:  Center for Healthcare Governance  The Governance Institute Advertising campaign in Trustee magazine Executive Search Firms Credentialing 13

14. Recognition Program In 2013 18 Exemplary Service 53 Distinguished Service 168 Service 14 (Over 1,600 awards presented since inception of the program in 2008)

15. Knowledge To provide our members with the tools and information they need to excel in their profession. 15

16. Health Administration Press In 2013 Sold over 51,500 books Published 20 new books Comprehensive educational programs Seminars and special programs Distance learning Chapter/local programs Knowledge 16

17. New Seminars Preparing to Live on Medicare Rates: A Margin Improvement Planning Program Growth in the Reform Era Journey to Excellence: How High-Performing Healthcare Leaders Achieve Organizations Success Redesign and Operationalize Your Medical Staff for Health Reform Leading for Success: Creating a Committed Workforce Knowledge 17

18. Knowledge 2015 Congress on Healthcare Leadership March 16–19, Hilton Chicago/Palmer House Hilton Key Topics –Financial risk management –Value-based purchasing –Leadership for transformational change –Culture of safety –Physician leadership –Population health management –Continuum of care –Big data, analytics and business intelligence –Talent development and management –High-reliability organizations 18

19. Knowledge Specific to Healthcare Reform Health Reform Resources Guide available on ache.org –A collection of resources to help you meet the demands of a changing healthcare environment Developing Physician Leaders for Successful Clinical Integration (2013) Accountable Care Organizations: Your Guide to Strategy, Design, and Implementation (2011) Responding to Healthcare Reform: A Strategy Guide for Healthcare Leaders (2011) Links to websites that help professors teach current information on reform http://www.ache.org/pubs/healthreformresources.cfm http://www.ache.org/pubs/healthreformresources.cfm 19

20. Knowledge Professional Development Task Force Established in 2014 to identify the competencies needed to transform healthcare and how ACHE will need to support the evolving professional development needs of executives. The task force will: Assess the environment to determine needed competencies Review ACHE’s existing educational offerings Determine any gaps and strengthen ACHE’s curriculum for future needs 20

21. Continued growth of ache.org (over 2.9 million visits) Knowledge 21

22. Knowledge ACHE Research “Top Issues Confronting Hospitals” and “Futurescan” studies “Hospital CEO Turnover” study CEO studies focused on healthcare reform and other issues of interest to healthcare leaders Race, ethnicity and gender studies 22

23. Career Advancement To deliver programs, products and services that advance professional excellence and attract future leaders to the profession. 23

24. An ACHE website to encourage young people to enter the field of healthcare management; promoted to more than 16,000 career counselors and to students on Facebook. HealthManagementCareers.org 24 Career Advancement

25. Postgraduate Administrative Fellowships Postgraduate Fellowship area on ache.org Tools on how to structure and manage fellowships Option to post and view fellowship opportunities 25

26. Early Careerists Expanded the Higher Education Network to more than 220 programs Dedicated resources for Early Careerists 26 Career Advancement

27. Mid-level and senior-level careerists Career Resource Center served over 1,900 members in 2013 Executive Program designed to assist department heads in becoming VPs Senior Executive Program designed to assist VPs in becoming COOs and CEOs 27 Career Advancement

28. Online Job and Resume Bank More than 2,400 jobs More than 3,000 searchable resumes More than 4,000 current accounts 28

29. Leadership To support our members in developing and maintaining the attributes of leadership excellence. 29

30. Regularly review and emphasize ACHE’s Code of Ethics to ensure it remains relevant Expanding ethics resources, providing an “ethics toolkit” on ache.orgethics toolkit Continuing ethics column in Healthcare Executive Leadership 30

31. Regularly develops, reviews and updates Ethical Policy Statements and Policy Statements on a variety of critical issues Ethical Policy Statements represent ACHE’s position on various ethical issues and suggest guidelines of behavior for healthcare executives Policy Statements provide ACHE’s position and guidance on professional and public policy issues Statements originate from members and issues within the field and are often drafted at the committee level Once a new or revised statement has been approved by the Board, it is made available via ache.org Leadership 31

32. Collaboration With Other Organizations American Hospital Association Association of University Programs in Health Administration Canadian College of Health Leaders Commission on Accreditation of Healthcare Management Education Healthcare Leadership Alliance Institute for Healthcare Improvement International Hospital Federation The Joint Commission Organ Donation and Transplantation Alliance State hospital associations and many others Leadership 32

33. Ongoing collaboration with other organizations and encouraging ACHE members to do the same to advance selected national healthcare policies. Leadership 33 Register to be an organ, eye and tissue donor.

34. Champion Diversity Revised ACHE’s Statement on Diversity to promote the need for greater inclusivity. Leadership 34

35. Champion Diversity Continue to participate in the Equity of Care initiative with other national healthcare organizations to create a call to action to eliminate healthcare disparities and improve quality of care www.equityofcare.orgwww.equityofcare.org Leadership 35

36. Leadership Champion Diversity Through Relationships Asian Health Care Leaders Association Institute for Diversity in Health Management National Association of Health Services Executives National Forum for Latino Healthcare Executives Rainbow Healthcare Leaders Association 36

37. Leadership Thomas C. Dolan Executive Diversity Program The Foundation of ACHE’s Fund for Innovation in Healthcare Leadership established the program to honor and further Tom’s long-standing commitment to achieving greater diversity among senior healthcare leaders. The program’s inaugural fundraising effort, a tribute dinner held in March 2013, raised more than $1 million from sponsors, contributors and donors. 37

38. Leadership Thomas C. Dolan Executive Diversity Program Six Scholars were selected for the inaugural program and benefit from: Specialized curriculum opportunities addressing barriers in career attainment and developing executive presence Enhanced career resources including mentoring opportunities for participants Scholarship support to attend the 2014 Senior Executive or Executive program and Congress on Healthcare Leadership Applications for the 2015 program were accepted this summer; 2015 scholars will be announced later this fall 38 For program information and to make a donation, visit ache.org/ExecutiveDiversity

39. Service Excellence To provide exemplary service to our members. 39

40. Service Excellence Strengthen Governor-Regent-Chapter Relations Build on the strengths of the current governance system Fine-tune roles and responsibilities of leaders Enhance chapter capability 40

41. Stimulating leadership through the Fund for Innovation Since inception—More than $3 million from over 2,000 donors to date In 2013—More than $518,000 from over 770 donors Two programs annually on ethics and innovation Scholarships to ACHE Executive and Senior Executive Programs supported by a generous Toshiba America Medical System, Inc., donation Service Excellence 41

42. Service Excellence Exploring new technology Congress 2014 Mobile App enhanced the on-site experience The ACHE publications app is available for smart phones and tablets through the Apple App Store, Google Play and the Amazon Appstore. A mobile website that mimics the app can also be accessed through any Web browser at ache.org/digitalpublications 42

43. Service Excellence Supporting performance excellence Baldrige Performance Excellence Program–one of the greatest opportunities healthcare organizations have to improve quality outcomes and overall performance Following the example of numerous healthcare organizations, ACHE is pursuing excellence through participation in the state-level performance excellence program ACHE Received ILPEx Bronze Award in January 2012 ACHE is currently awaiting results of its 2014 ILPEx application 43

44. Corporate Partnerships 44

45. ACHE 2014 Update