1. 11:15 - 11:20 - Sponsor minute (Microsoft & AvePoint) 11:20 - 11:30 - Future topics 11:30 - 12:30 - SharePoint Communities - Presentation & Roundtable 12:30 - 13:30 - SharePoint Designer 2010 - Overview & Demo Next month's meeting will be on Wednesday, July 27th - 11:00am.

2. Erich Kohtz – Micron Technology, Inc.

3.  Micron Case Study ◦ Lessons Learned  Roundtable

4. Background: Due to cost cutting during the migration from SP 2003 to MOSS, the new environment had move to a self-support model. ◦ Site Owner CBTs ◦ MOSS Resource Center ◦ Practice Sites ◦ Microsoft Online Resources

5. ◦ Two CBT classes: Overview, Info Mgmt Policies  Pro: Self-service, on-demand training  Con: Enforcement left to Site Collection Admins ◦ Given more time and resources, could provide recorded overviews of the Resource Center, process, etc.

6.  Central ‘Collaboration Portal’ for support ◦ ‘Get Started’  7 steps on what you need to know (planning, learning, creating) ◦ Discussion Forum  SP Discussion List  Pre-populated during MOSS setup/development  Easy to sign up for alerts (Micron very e-mail driven)  Very successful

7. ◦ Resource Library  Major Microsoft resources  Blogs  Training videos  Can get stale ◦ Site Owner Index  New SCs must be approved/created  Populated after creation  Only SCAs/Owners can create sites under SCs  Didn’t know who to contact for support/creating sub-sites  Not well advertised

8. ◦ Automated practice site request  4 different site-collection templates  Auto-created on 15-minute timer job  No production data allowed  Auto-deleted after 30 days – Warning e-mail before deletion.  Very well received – a bit of confusion in the beginning

9.  Discussion Forum ◦ Content must be pre-populated ◦ Community must sign up for alerts (make it easy) ◦ Great resource for single item collaboration  Community Presentations ◦ People need info on concepts/total solutions ◦ Need to capture/share knowledge sets ◦ Currently very sporadic  Maintenance ◦ Changing policies ◦ Announcements ◦ Stale content

10.  What challenges have you encountered?  What has worked?  What plans do you have for 2010?