1. Microsoft Dynamics NAV 2009
4/15/ :16 PM
Value of Upgrade
Microsoft Dynamics NAV 2009
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

2. Why Do Customers Upgrade Reason for upgrade
Convergence 2009
4/15/2017
Why Do Customers Upgrade Reason for upgrade
Source: Microsoft Dynamics NAV customer survey on upgrading (in Germany, Netherlands, Spain, United Kingdom, and United States)
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Why Do Customers Upgrade Upgrade benefits realized
Convergence 2009
4/15/2017
Why Do Customers Upgrade Upgrade benefits realized
Complexity of last upgrade
Satisfaction with last upgrade
Source: Microsoft Dynamics NAV customer survey on upgrading (in Germany, Netherlands, Spain, United Kingdom, and United States)
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. Business Ready Customer Care Business ready enhancement plan
Convergence 2009
4/15/2017
Business Ready Customer Care Business ready enhancement plan
Visibility
Upgrades, Services Packs, Hot-fixes
Research and development
New product value in product roadmap
Choice
Investment protection benefits
Protected List Price
Transition Investment Credit
Support Lifecycle
Influence
CustomerSource
Knowledge Base
Unlimited Online Training
Community and Newsgroups
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Microsoft Dynamics Support Extended support now available
Convergence 2009
4/15/2017
Microsoft Dynamics Support Extended support now available
NAV 5.0
Years 1 2 3 4 5 6 7 8 9 10
5 years Mainstream Support
+5 years Extended Support
NEW!
Date of General Availability
Self-Help Online Support 10+ years
Mainstream Support Phase (5 yrs): Hot fixes, tax/regulatory releases, security updates
Extended Support Phase (5 yrs): Hot fixes, tax/regulatory releases
Self-Help Online Support (10 yrs +): Customized
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. Basic Upgrade Evaluations Upgrade business case example
Convergence 2009
4/15/2017
Basic Upgrade Evaluations Upgrade business case example
Micrsoft Dynamics NAV 3.60 functionality and technology used
Microsoft Dynamics NAV 3.60 functionality not used
”What’s New” Navision 3.70 – NAV 2009
Localizations – legal updates
Get closer to standard
Add-on solutions
Technology
Basic upgrade considerations
How much has your business grown since your initial deployment?
What are your new business requirements for remaining competitive?
What functionality and technology are required to meet your requirements?
What functionality and technology are applied today compared to innovation available with latest version?
What can be “un-customized” to move closer to standard Microsoft Dynamics NAV or add-on solution?
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7. Innovations = Upgrade Value
Convergence 2009
4/15/2017
Innovations = Upgrade Value
Microsoft Dynamics NAV 4.0
Improvements
Consolidation
Navigation
New Features
Business Analytics
Business Notification
Campaign Pricing
Intercompany Postings
Item Budget and Analytics Reports
Manufacturing Foundation
NODBC Driver
Outlook Interface
Partial Payment
Pre-defined KPIs
Setup Checklist Wizard
Standard Cost Worksheet
Supply Planning
XMLport Object
Unapply/Reverse Journal Postings
Microsoft Dynamics NAV 5.0
Improvements
Inventory Costing
Jobs (+now in Bus. Essentials)
Item Tracking
Service Order Handling
Account Schedules
Microsoft Dynamics SureStep
General improvements (SP1)
Outlook Integration (SP1)
NAV SQL Option (SP1)
New Features
Sales and Purchase Document Approval
Prepayments
Intercompany Purchase Cost Distribution
Microsoft Office XML
Record Links
Windows Live Local Search
Mobile
Microsoft Dynamics NAV 2009
New Features
RoleTailored user experience
Microsoft SQL Server Reporting Services
Web Services
New 3 tier architecture
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. SQL Performance Improvements
Posting 20-30% faster
Improvements gained by
Sum calculation and insert speed up to 3 times faster
Create and Post Sales Order
Chart of Account Simulation
* Only SQL Enterprise edition and with SIFT indexes present

9. NAV 2009 Benchmarking
User Experience of Microsoft Dynamics NAV 5.0 and Microsoft Dynamics NAV 2009
Short introduction to the core concepts through a pre-recorded video tutorial
No prior experience of Microsoft Dynamics NAV
20 people matching Susan (Order Processor) profile
22 people matching Phyllis (Accounting Manager) profile
13-14 core tasks

10. Benchmarking Results
Testers had no prior Navision/NAV experience, and were given only short, core-concept training
User Satisfaction
Success Rate

11. Upgrade Considerations
Convergence 2009
4/15/2017
Upgrade Considerations
Upgrade to Microsoft Dynamics NAV 5.0 (SP1)
If ISV or Add-on solution is not available on Microsoft Dynamics NAV 2009 short term
Upgrade to Microsoft Dynamics NAV 2009
Stay current – upgrade to Microsoft Dynamics NAV 2009 based on your business case
Web Services opportunity
Classic or RoleTailored Client
Performance gains
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12. Upgrade Business Case Key factors for making the upgrade decision
Convergence 2009
4/15/2017
Upgrade Business Case Key factors for making the upgrade decision
Conclusion:
Upgrade if ROI of upgrade business case is positive before next version is released
Revenue Gains
Cost Savings
“No investment” Risks
License Costs
Upgrade Costs
Maintenance Costs
BREP Costs
Training Costs
Hardware Costs
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. Maximize Your Business By upgrading your software
Convergence 2009
4/15/2017
Maximize Your Business By upgrading your software
Revenue Gains
Cost Savings
“No investment” Risks
License Costs
Upgrade Costs
Maintenance Costs
BREP Costs
Training Costs
Hardware Costs
Value from new functionality and technology innovations
Make your current users more productive
Replace old systems with Microsoft Dynamics NAV
Integrate Microsoft Dynamics NAV better with your existing systems including Microsoft Office
Increase return on investment
Reduce Maintenance Costs
Get closer to standard – reduce customizations
Adopt available add-on solutions
Reduce Upgrade Costs
Document your solution/customizations
Utilize Microsoft Dynamics SureStep and Rapid Implementation Methodology
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. Enhancement comparison tables
Appendix
Enhancement comparison tables

18. Convergence 2009
4/15/2017
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.