2. System Functionality for Fiscal Staff Becky Marks, Child Support Specialist II, San Mateo County Audrey Straetker, Child Support Specialist III, San Mateo County Natasha Bertsch, Accounting Technician, Sacramento County

3. Agenda ■Tasks ✷ System Generated ✷ Balance Regeneration ■Adjustments ✷ Physical vs. Logical ■Welfare Futures ✷ D istribution and Drawdown ✷ Quirks, Adjustments and SAT ■Mixed Assistance ✷ Mixed Aid and Mixed Debt Types ✷ CSE vs. SAT ■Interest ✷ No Interest Charges ✷ Unconventional Interest Charges

4. Tasks ■Financial System Generated Tasks ✷ BR001 Run Balance Regeneration to Review Collections Created by any type of SIBR ✷ FM009 Run Balance Regeneration Created by participant aid update Created on all cases with financial accounts ✷ FM081 CUCA Inactivation Created by child split balance regeneration ✷ CM116 Discontinuance of Foster Care Prevents suspended collections (Erroneous Pass-on)

5. Balance Regeneration ■Distribution and WIBR ✷ WIBR Report lists collections for possible adjustment Not all collections listed need to be adjusted ✷ You may have to adjust collections not listed on the WIBR report. The WIBR report will not alert you if: The new distribution is to non-welfare futures The new distribution will require disregard or excess ✷ WIBR start date default has changed Previously default to conversion date or first financial transaction Now CSE will try to anticipate the appropriate start date

6. Adjustments

7. Physical Adjustment  Correct payment source  Add/Remove logical collection (split)  Correct date of collection (State only)  Add interstate fee Logical Adjustment  Change disbursement  Correct identification  Reallocation  Welfare futures…more later Physical Adjustment vs. Logical Adjustment

8. Adjustments ■Physical Adjustments ✷ Locks all logical collections until complete ✷ Backs out all logical collections when: Changing date of collection Changing payment source ✷ Backs out only affected logical collections when: Adding or removing a logical collection (splitting logical) Adding interstate fee

9. Adjustments ■Logical Adjustments ✷ Affects all cases with allocation ✷ Recalculates allocation and disbursement based on active balances Use non-standard to retain original allocation ✷ Creates receivables for disbursed money ✷ New limited functionality of futures field in non-standard distribution

10. Adjustments CAUTION: ✷ Non-Welfare annual fees ✷ Excess/Disregard disbursements ✷ Multiple collections on same date of collection ✷ Welfare futures... seriously more later ✷ Allocation to multiple cases ✷ Voluntary payments

11. Welfare Futures

12. ■Distribution to Welfare Futures ✷ Payment applies in an aided month ✷ Payment is eligible for futures Withholding NCP Regular Hold Futures consent ✷ All other balances are satisfied It is important to distinguish between distribution to welfare futures and the welfare futures drawdown transaction.

13. Welfare Futures ■Welfare Futures Drawdown ✷ Held in futures account until end of month ✷ When current is charged, money moves from futures to obligation ✷ Disbursement occurs based on obligation type

14. Welfare Futures

16. ■Welfare Futures Quirks ✷ Legal date of collection (LDOC) determines distribution to welfare futures ✷ Welfare futures drawdown cannot happen retroactively Holding until end of month = month when original distribution occurs ✷ Recoupment happens in the month of drawdown, not LDOC ✷ Amounts applied to welfare futures never redistribute with balance regeneration Inflated interest charges

17. Welfare Futures CAUTION ■You may run in to issues if: ✷ A payment comes in with a prior month LDOC ✷ You adjust a prior month welfare futures payment that will go back to welfare futures Disburse money to CP due to aid status change Upward modification of current Erroneous excess

18. Welfare Futures ■Adjustment Workarounds ✷ Temporarily change aid records to non-welfare for month of LDOC Payments will disburse as non-welfare futures ✷ Adjust a different payment to accomplish the same goal ✷ Add a temporary CUCA to set balances to what you need for the adjustment Know your case! No solution fits every scenario.

19. Welfare Futures ■Welfare Futures and the SAT ✷ Distribution to welfare futures, and the welfare futures drawdown, are not included in the CSE extract file. ✷ Payments must be manually added or updated, to include welfare futures amounts, and may need to be directed to the appropriate account based on actual disbursement.

20. Mixed Assistance

21. ■Mixed Assistance ✷ Indicates at least one of the IV-D dependent(s) actively associated to the IV-D case has a Participant Aid Status that is different than the overall Case Assistance Status. MFG/SSI Dependent(s) not in household, emancipated or deceased When any participant has an open ended welfare record

22. Mixed Assistance ■Mixed Debt Types ✷ Unassigned child support with Assigned medical support ✷ Assigned child support with Unassigned spousal support

23. Mixed Assistance ■How to handle in SAT ✷ Sub-case audits Distribution hierarchies Double credits ✷ Same audit, multiple debt types Directing payments Spousal Support

24. Interest

25. ■When Interest will NOT charge: ✷ Accounts tied to an inactive court case number ✷ Income Withholding interest waiver Arrears + Interest < Current + OOA ✷ Interest suppression

26. When Interest Charges Unconventionally ■Support Order Detail / Additional Term Information / OOA Interest Accrual Method

27. Becky Marks, Child Support Specialist II, San Mateo rmarks@smcgov.org (650) 363-1912 ext. 6943 Audrey Straetker, Child Support Specialist III, San Mateo astraetker@smcgov.org (650) 363-1912 ext. 6938 Natasha Bertsch, Accounting Technician, Sacramento bertschn@saccounty.net (916) 875-7305