1. Delivering health partnerships Owain Davies Head of Partnerships

2. “ ” NHS Direct is the trusted name in remote healthcare. Now you can share our knowledge on your website

3. Online health and symptom checkers Online tools Easy to use Expert driven assessment Fast answer

4. Simple to use Patient is guided through questions, step by step

5. What are the outcomes? Online symptom checker Self care advice online Web chat with NHS Direct Call back from NHS Direct nurse Referred to GUM, GP, A&E or 999 Decreasing demand on core NHS services

6. End points

7. Everyone benefits Patient NHS Fast answer from anywhere Range of options for onward care Allows non-urgent patients to treat themselves Frees up valuable resource Gives best care for the medical problem Reduces total cost to NHS Uses technology that they can relate to Allows NHS advice to prevail over ‘chat room’

8. Works on any platform Mobile applications Kiosks and self-serve Console and technology embedded applications

9. Topics covered Vaginal bleeding Pregnancy Puberty Foreign body Genital injury Discharge Swelling Lumps and growths Thrush Irritation Coital pain Dryness Intercourse problems Menstrual problems Menopause PMS Inflammation Rash Genital itching Urinary problems Rectal problems STIs Sexual dysfunction Sexual assault Sexual abuse Priaprism Piercing issues Hernia

10. Sexual health checker usage Female Sexual Health Male Sexual Health Contraception problems 45k 20k 11k per month

11. Symptom checker use 98% who find the tool use it Average user spends over 6 mins

12. Sharing our knowledge Make symptom checkers available wherever people are looking for health advice and information “ ”

13. NHS Direct as part of your website Home Your website HomePatient InformationAbout UsContact Function 1

14. Benefits of being a partner Added feature on your website drives traffic – both new and repeat users Association with well respected NHS Direct brand Helps you deliver wellbeing to your users Functionality will increase user perception of your site

15. Three formats to choose from NHS Direct format but in plain or your own corporate colours Completely integrated in to your website style NHS Direct format – exactly as on nhsdirect.nhs.uk Ideal if you: Are an NHS Trust Have an NHS style website Have limited resource for customising Ideal if you: Have a strong corporate colour scheme Want to keep consistency in your website Ideal if you: Have a unique website Have web programming resource available

16. Partnership data We can share valuable anonymous data on what your users are doing: Number of visits through your website, by symptom checker Number of patients directed to each outcome