1. OCLC Online Computer Library Center WorldCat Discovery to Delivery Jennifer Pearson Global Market Solutions OCLC pearsonj@oclc.org

2. OCLC Online Computer Library Center 2 Agenda  OCLC Objectives  WorldCat Discovery  Open WorldCat  WorldCat.org  WorldCat Local  WorldCat Delivery

3. OCLC Online Computer Library Center 3 Objectives  Deliver Library Capacity (e.g. metadata, services, expertise) at point of user’s need  In a manner that users want and understand it  Promotes world’s largest library collective  Encourage users to participate in network and community of libraries  Global reach

4. OCLC Online Computer Library Center 4 Aggregate services around users  Discover resources, services, expertise  Share & Collaborate expertise, recommendations, experiences  Deliver needed items to users – wherever they are

5. OCLC Online Computer Library Center 5 Open WorldCat

6. OCLC Online Computer Library Center 6 WorldCat.org

7. OCLC Online Computer Library Center 7 190% increase over this time last year

8. OCLC Online Computer Library Center 8 490% increase over this time last year

9. OCLC Online Computer Library Center 9 WorldCat.org new features  Cite This Item, export to EndNote and RefWorks  30+ million article citations  Social Networking

10. OCLC Online Computer Library Center 10

11. OCLC Online Computer Library Center 11 Article Citations  30+ million citations  ArticleFirst, ERIC, GPO, Medline  Deduplicated  Resolution to full text for IP-authenticated users  Full text on OCLC platform (e.g. WilsonSelect, ECO)  Full text via OpenURL resolver

12. OCLC Online Computer Library Center 12

13. OCLC Online Computer Library Center 13 List Creation OCLC Online Computer Library Center

14. 14 Upcoming Features  Institution search  Registry: http://www.worldcat.org/registry/Institutions http://www.worldcat.org/registry/Institutions  Identities integration  http://orlabs.oclc.org/Identities/ http://orlabs.oclc.org/Identities/  Language sensitive relevancy  More social functionality

15. OCLC Online Computer Library Center 15 WorldCat Local New discovery to delivery service  Built and maintained on WorldCat.org  Configured to interoperate with existing local systems  Integrated library system  Library-provided resources  Resource sharing services  Delivers access to WorldCat database and local collections (article citations, eBooks, local databases, etc.)

16. OCLC Online Computer Library Center 16 Configurable Features  Library branding - Interface and search box  Relevancy ranking elevates local holdings in search results – can include consortium/group members  Interoperability with ILS, resource sharing services, and OpenURL resolver  Metadata included in local search

17. OCLC Online Computer Library Center 17 Custom search box OCLC Online Computer Library Center

18. 18 OCLC Online Computer Library Center Holdings: local, group, global 1. University of Washington 2. Summit 3. WorldCat

19. OCLC Online Computer Library Center 19 Library ownership and availability OCLC Online Computer Library Center

20. 20 WorldCat Local: Metadata Single search access to multiple resources  Library catalog (single library or central catalog)  WorldCat database  Digitized materials including CONTENTdm  Locally indexed databases  Article-level metadata from GPO, ArticleFirst, MEDLINE, ERIC Resolution to full text  OCLC full-text content: NetLibrary, Electronic Collections Online, Wilson Select Plus  Full text available through local OpenURL resolver

21. OCLC Online Computer Library Center 21 Integration with Local Delivery Environment Circulation  Request/Place hold via  Local system  Intra-consortial borrowing system Interlibrary loan  Interoperability with WorldCat Resource Sharing, OCLC ILLiad, VDX Online full text  Direct access to FirstSearch, Electronic Collections Online, NetLibrary  Linking to OpenURL resolver

22. OCLC Online Computer Library Center 22 WorldCat Group-coming soon  Group catalogs on the.org platform  Group customization  Group holdings elevated

23. OCLC Online Computer Library Center 23 WorldCat Delivery  Leverage the value of web-scale into end-user solutions for libraries  Position Worldcat.org / Local as the entry point to delivery services.  Provide comprehensive & intelligent delivery options: Electronic resource resolution; consortia borrowing; global ILL; Buy-it  Move home delivery from pilot to product

24. OCLC Online Computer Library Center 24 In plain language…  Make resource sharing an end-user business  Automating and industrializing as much staff workflow as possible  Building on the power of resolution  Broadening the service offering to include physical delivery

25. OCLC Online Computer Library Center 25 Delivery components Coming this year  NCIP for patron authentication and workflow savings  Home delivery  Consortia Borrowing

26. OCLC Online Computer Library Center 26 NCIP  Offering NCIP as an option for  Authentication  Workflow savings for circulation interoperability between cooperating libraries  Continuing to pursue partnerships with ILS vendors  Working to fill gaps when partnerships do not exist

27. OCLC Online Computer Library Center 27 Home Delivery  Over the next one –two years  Tracking for major carriers  Home delivery an option for consortia solution  Negotiations between OCLC and major carriers for shipping discounts for OCLC members  End user payment put in place  Home delivery as option to own patrons via OCLC ILS products

28. OCLC Online Computer Library Center 28 Home Delivery  The Dream (or 5 year plan for all you optimists)  Libraries are willing to do home delivery for their own and other libraries patrons– policies relaxed  Floating collections in place for ease of return and ease on shipping costs  Users place requests and know they will receive home delivery from a library  OCLC has facilitated negotiated shipping costs with all major carriers

29. OCLC Online Computer Library Center 29 Montana home delivery patron experiences  Overwhelmingly positive about home delivery  Over 2500 items (and counting) delivered  Over 90% willing to recommend service to others  Over 70% said they chose home delivery because of its convenience  Willing to pay (not a lot)  Like subscription  Don’t want libraries to lose other services to fund home delivery

30. OCLC Online Computer Library Center 30 WorldCat Consortia Borrowing  Combines  WorldCat.org group patron interface  WorldCat Local available if appropriate  VDX for staff interface and circulation interoperability  Seamless integration with WCRS for out of group requesting  Integrates first home delivery options  Available next summer

31. OCLC Online Computer Library Center 31 Questions?

32. OCLC Online Computer Library Center 32 Thank you!