1. Dr. J A M I E C. H S U Executive Director Global Technology Management, GM College Professor, LTU Executive Director Global Technology Management, GM College Professor, LTU Scope the Big Picture & Sweat the Details IT and Industry Today

2. Outline Mega-trends in the automotive industry Impact of technologies Applications of IT Future challenges and opportunities Management imperatives

4. Applications of IT 1.IT is everywhere! 2.Product development 3.Manufacturing plants 4.Customer services 5.Business processes

5. Some Current IT Challenges Continued Cost Pressures - Declining budgets & increasing demand Software Quality & Security Issues - Increased complexity & integration Open Source Movement - Support & cost Architecture & Infrastructure Issues - Tech innovation is continuing at a high rate Regulatory Requirements

6. Managing the IT Do the right things & Do things right

7. IT Management –Customer –Legislation –Environment –Technology –Market Sense Respond Ideas +Implementation =Innovation Ideas +Implementation =Innovation

8. Integrated Planning Strategic Questions Business Questions Technical Questions What is the long-term impact? Will this force our competition to play our game? Can we afford not to do this? What is the long-term impact? Will this force our competition to play our game? Can we afford not to do this? How soon will this impact the market? Who are our business partners? Can we afford to do this? How soon will this impact the market? Who are our business partners? Can we afford to do this? What are the “show starters”? What are the “show stoppers”? Who are our technical partners? What are the “show starters”? What are the “show stoppers”? Who are our technical partners?

9. Integrated Technology Management Create the Future Profitable Transition Thrive in the Present Current Architecture and Investment Cycle Next Generation Future Generations Reach Time

10. Managing Complex Change IncentivesIncentives Vision SkillsSkillsResourcesResources Action Plan Change IncentivesIncentivesSkillsSkillsResourcesResources Action Plan Confusion IncentivesIncentives Vision Resources Action Plan Anxiety Vision SkillsSkillsResourcesResources Action Plan Gradual Change IncentivesIncentives Vision SkillsSkills Action Plan Frustration IncentivesIncentives Vision SkillsSkillsResourcesResources False Starts

11. The practical aspects of governing and managing IT Remove impediments, not add ammunition Understand the cultural differences of Functions Generations Personality Speak business, not IT language