1. BETTER STUDENT HEALTH Finnish Student Health Service FSHS

2. BETTER STUDENT HEALTH New student  Our warmest congratulations on your new place of study !

3. BETTER STUDENT HEALTH The Finnish Student Health Service  You can use our services if, you are a basic degree student of a university and you have paid your student union membership fee to a student union.  During your studies, you can use the services provided by the Finnish Student Health Service when you have issues with your health or any illnesses.

4. BETTER STUDENT HEALTH The Finnish Student Health Service FSHS  Experts in student health care  Provides general, mental and oral health care services  Works actively to promote students’ health and well-being

5. BETTER STUDENT HEALTH FSHS Units 1. Rovaniemi 2. Oulu 3. Vaasa 4. Kuopio 5. Joensuu 6. Jyväskylä 7. Savonlinna 8. Tampere 9. Rauma 10. Lappeenranta 11. Turku 12. Espoo 13. Helsinki The FSHS operates in all university towns in Finland from Helsinki to Rovaniemi.

6. BETTER STUDENT HEALTH Motorway

7. BETTER STUDENT HEALTH General Health Services include health advice and health care  We mainly offer appointments with public health nurses, physiotherapists and general practitioners and specialists (gynaecologist and dermatologist)

8. BETTER STUDENT HEALTH Health examinations  FSHS sends all first-year students an electronic health inquiry during the first year of study  Public heath nurse will send a reply message  If necessary yoy will be asked to make an appointment with a public health nurse or an appointment for an oral health examination

9. BETTER STUDENT HEALTH Travel vaccinations and advice - a callback service! Are you planning to travel, but do not know which vaccinations you need? Call the callback service for our travel vaccinations and advice helpline on 046 710 1099 If you need a tetanus or hepatitis vaccination, contact your local FSHS health centreyour local FSHS health centre

10. BETTER STUDENT HEALTH Physiotherapy Laboratory Laboratory and x-ray examinations on referral by an FSHS doctor

11. BETTER STUDENT HEALTH Oral Health Services  Appointments with oral hygienists  Appointments with dentists and some dental specialists’ services  X-ray examinations Fresher kisses –webbsite Are you nibbling at your own teeth? The Wisdom Tooth

12. BETTER STUDENT HEALTH Mental Health Our mental health services cover:  Preventive mental health work  Appointment reservations and advice over phone  Mental health advice and examination sessions  You can meet with public health nurses, general practitioners, psychiatric nurses, psychologists and psychiatrists

13. BETTER STUDENT HEALTH Insurance  Students do not automatically get insurance when arriving to Finland. Please remember to check that you have a valid insurance.  migri.fi > A student has to have insurance (for all)A student has to have insurance  studyinfinland.fi > Insurance and health (non-EU students)Insurance and health  studyinfinland.fi > Student Insurance Program (for all)Student Insurance Program  read more: yths.fi/en/internationalstudentsyths.fi/en/internationalstudents

14. BETTER STUDENT HEALTH Basic Rules  FSHS has a callback service. When you call for an appointment your call will be forwarded to our phone service or to our callback service. Follow the given instructions.  When you come for your appointment please remember to bring your student card or other proof of you having paid the student union membership fee (sticker).  When you have an appointment please Be on time!

15. BETTER STUDENT HEALTH Please cancel if you cannot make it  If you cannot make it to your appointment, please let us know well in advance. This way we can give the appointment time to someone else and our queues will be shorter.  Checking or cancelling an appointment: yths.fi/en/appointments yths.fi/en/appointments  The penalty fee for no-show appointments (€25) will be charged for any appointments, group sessions and examinations that you do not cancel and do not arrive for, even if the appointment would have been free of charge.

16. BETTER STUDENT HEALTH Services – free of charge and chargeable  All appointments at the FSHS general health and mental health services, including appointments with specialists, physiotherapists and groups, will be free of charge for students. The services of oral hygienists will also be free of charge.  Clients will be required to pay appointment fees for dentists' appointments only, and even for dentists' appointments, the first check-up (extensive dental examination which is done once during the study time) will remain free of charge for students who have started their studies on 1 September 2005 or later.  More information: Services – free of charge and chargeableServices – free of charge and chargeable

17. BETTER STUDENT HEALTH Chargeable services  Dentist Services --> 10 min.10,00 10–20 min.16,00 20–40 min.24,00 --> 40 min.30,00 The FSHS doctors usually give certificates related to studies or sickness only. Due to the scarcity of resources, it is under exceptional conditions only that they are able to provide any other certificates.

18. BETTER STUDENT HEALTH To make an appointment mon-thu 8-15 and fri 8-14 a.m. General Health (floor 3) 046 710 1050 In acute illnesses call in the morning 08-09 046 710 1050 Oral Health (floor 4) 046 710 1047 Mental Health (froor 4) 046 710 1050

19. BETTER STUDENT HEALTH Main Health Service Station (municipal)  CONTACT EVENINGS AND WEEKENDS FOR EMERGENCY TREATMENT  ADDRESS: Savitehtaankatu 1, Turku  Tel. 02 313 8800 In case of serious emercency call number 112

20. BETTER STUDENT HEALTH Pharmacies  In Finland medicines are sold only at the pharmacies  (Apteekki/apotek)

21. BETTER STUDENT HEALTH Influenza or "flu"  Influenza/flu is usually caused by viruses  The symptoms are a sore throat, runny nose, cough, head ache and/or aching muscles  The fever usually lasts for 3 -5 days  The treatments are rest, warm drinks, inhaling steam

22. BETTER STUDENT HEALTH  You can use nasal sprays, medications for lowering fever and cough medicine  You need to see a nurse or a doctor only, if the symptoms are very severe

23. BETTER STUDENT HEALTH Start using your Citizen’s account  The Citizen's account allows safe communication between students and the FSHS.  After your appointment, you can use the account to discuss matters related to your treatment (test results, treatment fees, care instructions etc.) securely with FSHS staff at any time that suits you.  Use your online banking ID or mobile ID to create a personal account code at www.asiointitili.fi.www.asiointitili.fi  Enter your phone number and/or your email address to receive automatic notifications every time the FSHS sends you a message.  You can give your consent to receiving messages in connection with an FSHS appointment.

24. BETTER STUDENT HEALTH FSHS promotes student health in Facebook as well www.facebook.com/ylioppilaidenterveydenhoitosaatio Like us – like your health!

25. BETTER STUDENT HEALTH

26. Network Services yths.fi/en  Health information Health information  Health councelling –Online service Health councelling  Checking or cancelling an appointment: yths.fi/en/appointments yths.fi/en/appointments

27. BETTER STUDENT HEALTH www.yths.fi/en/internationalstudents  The page also answers some questions frequently asked by international students.questions www.yths.fi/en www.facebook.com /ylioppilaidenterveydenhoitosaatio Enjoy your studies! Photos: Vanessa Riki, Johanna Erjonsalo, Jami Hellman