1. WORK SCHEDULES One of the most important jobs of a manager is to keep all employees busy and productive.

2. A TEAM A team is a group of people who function together in an extra ordinary way – who trust one another, who complement each others’ strengths and who compensate for each others’ limitations, who have common goals that are larger than individual goals, and who produce extraordinary results.A team is a group of people who function together in an extra ordinary way – who trust one another, who complement each others’ strengths and who compensate for each others’ limitations, who have common goals that are larger than individual goals, and who produce extraordinary results.

3. Therefore It Is the Manager’s Responsibility to Plan Work The most common response is, “We work together, we don’t need work schedules” “If a staff has a high productivity and management gives that response” One maybe inclined to leave them alone However, when someone complains that we cannot get the work done in the time available

4. ACCORDING TO PARKINSON’S LAW “ WORK EXPANDS SO AS TO FILL THE TIME AVAILABLE” Be aware if you give a person all day to do a job it may take all day.

5. Scheduling the Team Importance of Schedules  Control labor costs.  Ensure that adequate time has been allocated to get the job done.  Help spread the work evenly among employees.  Ensure consistency and quality of final product.  Improve morale.

6. Scheduling the Team Importance of Schedules  Accommodate unusual circumstances.  Enable a substitute manager to run the facility if the regular manager is out.  Enable the manager to reassign work if an employee is out.  Allow work schedules to be recycled when cycle menus are used.

7. Scheduling the Team Factors That Affect a Work Schedule  Type of food service operation  Menu  Equipment  Employee scheduling conflicts  Labor hours allocated  Availability of employees  Supplemental sales

8. Scheduling the Team Factors That Affect a Work Schedule  Facility  Dining room cleanup  Technology  Quantity of food  Staff and cashiers needed

9. Purpose of Work Schedules To inform employees of work to be completed To inform each employee of his or her responsibility To inform each employee of the sequence of their duties with time requirements To achieve good time management

10. To Inform Each Employee of His or Her Responsibility Have you ever had a slacker. Someone who does not pull their weight? Who prepares what? How long should it take?

11. Establish if You are Within School Staffing Guidelines Meals Per labor Based on Meal Equivalents Three Methods Convenience Method Conventional Method Based on Per Cent of Income spent on Labor (40 per cent)

12. Steps In Making a Work Schedule 1. PLAN THE MENU FIRST! 2. Use a Form with 15 or 30 minute increments. List employees & Consider their abilities2. Use a Form with 15 or 30 minute increments. List employees & Consider their abilities 3. Establish the time of Meal Service (Breakfast and Lunch). Indicate the time each employee’s work day presently begins & ends. Establish a lunch break and other breaks as required.3. Establish the time of Meal Service (Breakfast and Lunch). Indicate the time each employee’s work day presently begins & ends. Establish a lunch break and other breaks as required. 4. Start at lunch or breakfast and work backwards whereby, batch cooking is done and food is prepared close to service. 5. Put time limits on jobs; be realistic. 6. Give each employee a responsibility that he or she can complete

14. Scheduling the Team Cleaning Schedules Many facilities will have a morning work schedule that includes preparation and service and an afternoon work schedule that details the daily cleanup responsibilities of each position. In addition, weekly or monthly cleaning (such as refrigerators, freezers, and ice machines) must also be planned.

15. Who’s Job Is It? This is a story about four people named EVERYBODY, SOMEBODY, ANYBODY, and NOBODY. There was an important job to be done and EVERYBODY was sure that SOMEBODY would do it. ANYBODY could have done it, but NOBODY did it. Somebody got angry about that, because it was EVERYBODY’S job. EVERYBODY thought ANYBODY could do it but NOBODY realized that EVERYBODY wouldn’t do it. It ended up that EVERYBODY blamed SOMEBODY when NOBODY did what ANYBODY could have done.