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Team Building Shushma Manandhar NASC,Jawalakhel,Lallitpur
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Everybody's Story ● This is a story about four people: Everybody, Somebody, Anybody, and Nobody. ● There was an important job to be done and Everybody was asked to do it. ● Everybody was sure Somebody would do it. Anybody could have done it, but Nobody did it. ● Somebody got angry about that because it was Everybody's job. Everybody thought Anybody could do it, but Nobody realized that Everybody wouldn't do it. ● It ended up that Everybody blamed Somebody when actually Nobody asked Anybody.
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What happens......if the doctors don't cooperate each other in operation theatre? They need a proper teamwork to make their effort successful.
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...if the workers don't coordinate, resources can be misused. There must be a good teamwork for better output
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Do you work better alone or as a part of a team ? Why ? ● Write down “alone” or “team” at the top of your meta card and mention any 5 reasons for that.
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Why do we join Teams ? What are the benefits and down sides of working in team ?
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Why do we join Teams ? benefits ● - to satisfy interest and goals ● - to share and learn ● - to build the relationship ● - to get protection ● - to enhance knowledge and skills ● - to hide weakness ● - to get better output ● - to interact different personalities ● - to make effective decision
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Downsides of a team ● In a team, only a few people may contribute ● (others are silent, indifferent, afraid to contribute) ● Shy and introvert members can’t learn ● Few members may dominate the group ● Arguments and disagreements may arise ● Time and resources consuming
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What do we understand by Team ● How do we characterize it ?
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● Leadership and members ● Common goals ● Clear roles and responsibilities ● Joint efforts ● Interdependency ● Sharing and listening ● Room for openness and trust ● Respect and Loyalty
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Group of two or more interdependent individuals who interact with one another to achieve a common goal
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teams don’t work without teamwork. It is the glue which keeps a team together, the oil that makes the team work.
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Team work ● “It is the ability to work together toward a common vision. It is the fuel that allows common people to attain uncommon results.” -Andrew Carnegie
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"Process of establishing and developing a greater sense of collaboration and trust between members"
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"various activities undertaken to motivate and increase the overall performance of the team"
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T here are two major pillars in a Team Team Leader Members Without accepting each other the team can not perform well What do we expect from each other in a team ? As A Team Leader as Team Members
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Team work skills ● Listening (listen first, speak second) ● Questioning ● Persuading ● Respecting ● Helping ● Sharing ● Participating
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Stages in Team Building ( American organizational psychologist Bruce Tuckman in 1965)Bruce Tuckman ● Forming ● Storming ● Norming ● Performing ● Adjourning
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Forming ● Stage of initial orientation and interpersonal testing ● The members of the team get to know one another, ● Seeking and exchange some personal information, and make new friends ● Desire to be accepted by others ● Gathering impressions about each other
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Storming ● Stage of conflict over the task and the way of operating ● Conflict arises for power, leadership and decision making ● competition and strained relationships among team members. (emotional and tensed) ● This is the most critical stage for the team.
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Norming ● At this stage, come to a mutual plan for the team ● Agree with others to make the team function ● Roles are defined ● Rules, values, behaviour, method and procedures are established
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Performing ● By this time, members are motivated and knowledgeable. ● Competent, autonomous and able to handle the decision-making process without supervision. ● Participative ● Strong commitment ● Achievement oriented
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Adjourning (Deforming or Mourning) ● Task complete ● Revision, analysis and evaluation of achievements ● Strategies ● Disassembled
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Stages of a Team
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Why do Teams fail ?
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● Barriers to effective team ● Lack of efficient leadership-no vision ● undefined roles and responsibilities ● Unclear and lack of communication ● Vested interests and egos-power struggle ● Distrust, uncooperative ● No motivation
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Why do Teams fail ? ● Failure to understand the work style differences( the hedgehog) ● Lack of networking with - insiders, outsiders ● Poor time management. ● Poor conflict management skills. ● Lack of interpersonal team building skills.
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The hedgehogs ● It was the coldest winter ever. Many animals died because of the cold. ● The hedgehogs, realizing the situation, decided to group together to keep warm. This way they covered and protected themselves; but the quills of each one wounded their closest companions. ● After awhile, they decided to distance themselves one from the other and they began to die, alone and frozen. So they had to make a choice: either accept the quills of their companions or disappear from the Earth.
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continue ● Wisely, they decided to go back to being together. They learned to live with the little wounds caused by the close relationship with their companions in order to receive the heat that came from the others. This way they were able to survive. ● The best relationship is not the one that brings together perfect people, but when each individual learns to live with the imperfections of others and can admire the other person's good qualities.
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Group Dynamics and Roles ● Kurt Lewin, a social psychologist and change management expert, used the term "Group Dynamics" in early 1940s first time. ● Expressed the roles and behaviours of people when they work in a group
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Why people don’t always feel comfortable in a team ? ● There are many characters in a team ● Lion(autocrat):tries to dominate or constantly interrupt ● Owl(show Off): talks and thinks as they know all the answers. ● Butterfly(opportunist): keeps changing the topic before others are ready. ● Hyena(aggressor): doesn't show respect to others, comments negatively about them.
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● Sheep(avoider): refuses to focus on the task or on group relationship problems. ● Monkey(Critic): always sees the negative side to any argument, but never suggests alternatives. Puts down the ideas of others. ● Cat(help seeker): looks for sympathy from others ● Self-confessor: uses the group as a forum for inappropriate talk about self. ● Pigeon(Clown): shows no involvement in group and engages in distracting communication.
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Case
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What will you do to make your team effective ● What are the elements ?
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A boat does not go forward if each one is rowing their own way. So the target must be in same direction Group purpose must be the same
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For better Team Work There is no “I” in “TEAMWORK”. It’s less me more we So there should be collective effort
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Strong Leadership - always at the top ● The more able leader, more effective the team.
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Leader ● must have good vision, more knowledge, skill and tactics ● takes little more share of blame and less of credit ● is a facilitator, not only an order giver ● a good listener/ motivator ● does ordinary thing extra ordinarily
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Understanding, Trust and Mutual Respect Feeling free to share opinions and problems Protection and affection
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Gaining trust in others, its not a easy job, but when you get it, things will be easier. ● How can be trust built ? ● Being Positive ● Communicating ● Fact Sharing ● Cooperation ● Responsiveness ● Commitment ● Caring and Respecting
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Proper knowledge and skill Clear roles and responsibilities
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Building Trust and Empathy ● Trust Brings respect and good interpersonal relation. ● Creates an easy and learning environment
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Effective communication is a vital part of any team. Prompt communication can clear things in time Communicate without hurting anyone's emotions (.....the fence) It is a medium to tie the members in a harmony
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Plan your project, your idea Well preparation is half done. Failing to plan = planning to fail Plan your work, work to plan
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Always put yourself in other's shoes, look the things from their side too. Cooperate Have empathy
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Never say, NO, that's not my job ! ● The strength of the team is each individual member… ● The strength of each member is the team.
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Don't think that the problem is non of my business ( mouse trap) Face the problems and find out the solutions
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When we have problem, don't blame it others, lets share it whatever if it is credit or blame. No one is perfect, know the limitations
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Common faith Celebrate and reward team achievements
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Do respect others, others respect you back Michael, If you can’t pass, you can’t play. Coach Dean Smith to Michael Jordan.
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The greatest enemy in a TEAM is..............Ego, so
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Never let ego come into your group
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Unity is the strength
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Summing up ● Basic elements of effective teamwork Strong leadership Clear Roles and responsibilities Effective communication Collaboration Participative decision-making Commitment and accountability Learning and sharing Supervision and monitoring Flexibility
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Any query ? sumisayemi@gmail.com
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