1. Information & Communication Technologies 08 2014 NMSU All About Discovery! Risk-Based Information Security Program at NMSU presented by Norma Grijalva NMSU Chief Information Officer John Roberts NMSU Chief Information Security Officer Carlos S. Lobato NMSU IT Compliance Officer

2. Information & Communication Technologies 08 2014 NMSU All About Discovery! Data Privacy Laws/Regulations FERPA – Family Educational Rights and Privacy Act HIPAA – Health Insurance Portability and Accountability Act GLBA – Gramm-Leach-Bliley Act RFR – Red Flags Rule of the Federal Trade Commission FISMA – Federal Information Security Management Act PCI DSS – Payment Card Industry Data Security Standards Others exist, but the above are primary 2

3. Information & Communication Technologies 08 2014 NMSU All About Discovery! General Institutional Requirements FERPA, HIPAA, GLBA, RFR, FISMA, and PCI- DSS require the following: –Designated information security responsibility –Risk-based information security program –Data security policies and procedures –Monitoring and incident handling/compliance –Data security training and awareness 3

4. Information & Communication Technologies 08 2014 NMSU All About Discovery! Consequences of Noncompliance FERPA – Loss of federal funding to institution HIPAA – Monetary penalties of up to $6M / year GLBA – Fines and imprisonment RFR – Federal fines FISMA – Loss of research and contract funding PCI DSS –Fines –Removal of institution’s ability to take credit card payments 4

5. Information & Communication Technologies 08 2014 NMSU All About Discovery! Recent Higher Ed Data Breaches Butler University, June 2014 –163,000 records taken Iowa State University (NMSU peer), April 2014 –48,729 records taken North Dakota University, March 2014 –291,465 records taken Indiana University, February 2014 –146,000 records taken University of Maryland, February 2014 –309,079 records taken 5

6. Information & Communication Technologies 08 2014 NMSU All About Discovery! Hard Costs Related to Breaches Maricopa Community College District for last year's data breach costs are approaching $20 million University of Maryland to pay $2.6M just for credit monitoring of data breach victims. Other costs TBD Target estimates data breach costs at nearly $150 million and shares are down These are just a few examples… 6

7. Information & Communication Technologies 08 2014 NMSU All About Discovery! NMSU’s Risk If hackers compromised Banner, how many unique social security numbers would they have access to? A. 10,000 B. 25,000 C. 50,000 D. I already have enough trouble sleeping at night 7

8. Information & Communication Technologies 08 2014 NMSU All About Discovery! ~ 500,000 (including the SSNs of the people sitting to your right and left) 8

9. Information & Communication Technologies 08 2014 NMSU All About Discovery! NMSU’s Risk (continued) 9 In addition to social security numbers and other Personally Identifiable Information (PII), NMSU’s systems contain other regulated data Not all regulated data resides centrally --- desktop/shadow systems and departmental servers may also contain regulated data We still get reports of PII data being transmitted “in the clear” despite NMSU data security policy

10. Information & Communication Technologies 08 2014 NMSU All About Discovery! Estimated Cost of a Data Breach Based on 2013 Study by Ponemon Institute & Symantec –$111 per record at US universities and colleges –$136 per record across industry Estimated cost of a breach at NMSU –$55,500,000 based on loss of 500,000 records at $111 per record Includes costs associated with loss of public confidence, reputation, etc. 10

11. Information & Communication Technologies 08 2014 NMSU All About Discovery! Breaches Bring Greater Focus Higher education institutions are reacting to data breaches by committing to improved data security –University of Maryland created a President's Task Force on Cybersecurity, adding more staff and purchasing expensive security tools –Iowa State University is creating policies and deploying security tools, etc. 11

12. Information & Communication Technologies 08 2014 NMSU All About Discovery! NMSU is being proactive Enhancing security practices within the technology – network, servers, software Implementing new security tools Beefing up training & awareness, compliance across the institution Working to establish a risk-based information security program Doing what we can with available resources, but more is needed 12

13. Information & Communication Technologies 08 2014 NMSU All About Discovery! Changing IT Landscape Factors that are now shaping IT –Greater and very real threats to institutional data –Integration of information technology into all areas of NMSU’s business, requiring a strategic versus strictly operational perspective of IT –Competition for IT resources is growing, requiring better planning, resource allocation, and sharing A move to IT Governance is key! 13

14. Information & Communication Technologies 08 2014 NMSU All About Discovery! Information Technology Governance Just what is IT Governance? –The processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals. (Gartner) What does IT Governance do for NMSU? –Ensures the effective evaluation, selection, prioritization, and funding of competing IT investments –Optimizes resources –Lowers risk –Enhances measurement of institutional IT performance 14

15. Information & Communication Technologies 08 2014 NMSU All About Discovery! IT Governance, Then Data Governance Data governance is born of IT governance –Once IT governance is established, data governance follows 15

16. Information & Communication Technologies 08 2014 NMSU All About Discovery! Governance Leads to Security IT and Data Governance are the foundation of data security, culminating in protection that is based on identified risk –Awareness is the first step –Information security is everyone’s responsibility Appropriate governance ensures that the university is in compliance with data security laws and NMSU policies 16

17. Information & Communication Technologies 08 2014 NMSU All About Discovery!17 To successfully protect our data, we need your support!

18. Information & Communication Technologies 08 2014 NMSU All About Discovery! What Can You Do? Participate in IT and data governance taskforces See IT as a strategic asset Endorse a risk-based information security program You and your staff should participate in online or in person data security training 18

19. Information & Communication Technologies 08 2014 NMSU All About Discovery! Risk-Based Information Security Program at NMSU Questions? Thanks Norma Grijalva John Roberts Carlos S. Lobato