1. Student Success and Support Program –(SSSP) Overview
Issues in Counseling
Diana Bonilla, Counseling Faculty, Los Angeles Mission College

2. Student Success and Support Program (SSSP)
SSSP is the new name for the matriculation program
It is the implementation of The Student Success Act 2012, (SB1456)

3. Implementing of Student Success Act
Increased focus on outcomes
Students have 3 attempts at a course
Most classes are no longer repeatable; Activity classes (music, art, theater arts, physical education and dance) now limited to courses related in topic (i.e. families)
Better preparation for better outcomes (e.g. graduation, transfer, certificate completion)

4. Student Success Act of 2012
EC 78211: Delineates the Legislature’s intent for the Student Success Act:
Aligns matriculation language to SSTF recommendations regarding services needed to support students in developing an “informed” ed goal, developing ed plans and declaration of course of study.
Shared responsibility between instruction and student services, based on “evidenced-based” practices of what works.
Targets funding on core services, such as counseling and advising, through a broad array of service delivery mechanisms.

5. Student Success Act of 2012
EC 78212: Student Success & Support Program funding targeted to core matriculation services for the following:
Assessment
Orientation services
Counseling, advising, and other educational planning services
Provision of services through broad array of delivery mechanisms, guided by sound counseling practices and principles
Development of education plans leading to a course of study and guidance on course selection.

6. What is SSSP?
The Student Success and Support Program supports the transition of new students into the college by providing students with access to higher education and the professional assistance to help assure their success in their courses and programs of study.
Students matriculating are referred to core services prior to enrollment:  assessment, orientation, and counseling. 

7. Student Success and Support Program Core Services
Assessment
Orientation
Counseling

8. Components Admissions Assessment Orientation Counseling
Student Follow-Up

9. SSSP Core Services Assessment Orientation Holistic
Only approved instruments
Multiple measures
Placement into curriculum not admissions
Orientation
College orientation
Abbreviated SEP

10. Orientation Services @ LAMC
High School Senior Day
Face to Face Orientation
Online Orientation
Fall Kick Off
May Madness (In development)
Pre-assessment Video & online study tools for English and Math assessment
Orientation LAMC
These services are delivered either face to face via appointment or throuh drop-in counseling, online, or in group workshops.
High School Orientations that take place at the high school during outreach activities in the spring prior to their fall enrollment. The college has a strong partnership with the Los Angeles Unified School District (LAUSD), as well as several other charter schools, in the north- east San Fernando Valley.
Other pathways towards orientation include:
Senior Day: This activity occurs in the spring prior to fall enrollment, in which the 6 of the North-
East San Fernando Valley high schools visit the campus and students participate in the College Experience Workshop, attend an orientation, develop an abbreviated SEP and register for classes.
Face to Face Orientation: This takes place once students assess and have placement results (confer with assessment staff regarding how students will be referred). This will all take place prior to student registration appointment. Face to Face orientations includes the development of an abbreviated Student Education Plan (SEP). Credit for both activities is provided to all students who attend. Other programs such as EOPS, DSPS, SSS (Trio), Cal WORKS, and STEM have program orientations about the specifics of their individual programs but are not counted for the college orientation credit. Students must attend the College Orientation in order to gain credit as part of the steps to matriculation in order to obtain priority registration.
Online Orientation: The online orientation version will be updated during the first year of 3SP, using 3SP funds.
Fall Kick Off: Counselors provide face to face group orientations with abbreviated SEP during a welcome day activity that involves all divisions of the college that helps students become and feel more engaged in campus life at LAMC.
May Madness: May Madness is geared for students nearing the 15 unit mark and for first-time students who did not get a chance to orient as their high schools with a declared program of study. This spring activity provides a Face to Face Orientation, and an Educational Planning Workshop that includes discipline advising. The first half hour of the workshop is devoted to discipline faculty advising students on discipline specific strategies for success, pathways to post-graduate education, and career options. The last hour of the workshop is then devoted to the development of the comprehensive education plan in their program of study.
Pre-Assessment Orientation: During the spring of 2014, a pre-assessment video was developed by the Counseling Department in order to inform students of the benefits of preparing for assessments test such as Accuplacer, and the MBDT? (Math Assessment used?) This video has been shown to first –time students being oriented at the high schools and is slated to be delivered in the fall of 2014, online as link upon registering for the college.

11. SSSP Core Services
Counseling, Advising, Other Education Planning Services: (Required for Priority Enrollment)
All first-time students expected to have:
Abbreviated Ed Plan is 1-2 semesters in length
- or -
Comprehensive Ed Plan …take(s) into account a student’s interests, skills, career and education goals, major, potential transfer institutions, and the steps the student needs to take…to complete their identified course of study.
Title 5 Section 55524
Required for priority enrollment.
Abbreviated SEP when comprehensive plan isn’t appropriate.
Exploratory or short-term program
Comprehensive SEP linked to Course of Study
Required after 15 semester units or prior to completing 3rd semester
Institution required to provide opportunity
Can withhold transcripts and services
Applies to “first-time students”

12. Counseling Services @ LAMC
Fall Kick Off
Group Advising at the local high schools
Academic Dismissal
Academic Renewal
CSU/IGETC Certification
Comprehensive ED Planning
Financial Aid counseling
Graduation petitions
FYE to include summer bridge- (in development)
Counseling LAMC
These services are delivered either face to face via appointment or throuh drop-in counseling, online, or in group workshops.
Fall Kick Off: Will offer new students, and students at 15 completed units an opportunity to get an orientation prior to the beginning of Fall. Students will also create and receive an abbreviated SEP. In the future we plan to include career related workshops to help those that are undecided. All these service will be offered in group and face to face. This event is a collaborative college wide effort to include discipline faculty, staff and administration. This event will occur the week before the beginning of Fall semester annually.
Group Advising at the local high schools to include pre-assessment orientation, regular orientation, abbreviated SEP. This will be group, face to face format occurring in the Spring semester at the local high schools. This is a collaborative effort by the SS division to include high schools, and LAMC’s outreach/recruitment office.
Academic Dismissal: one on one counseling appointment to include a student contract, SEP, and probation advising
Academic Renewal: one on one counseling session to review eligibility to renew grades for the purpose of raising GPA
CSU/IGETC Certification: One on one counseling session to evaluate transcripts for the purpose of meeting Gen Ed Requirements for transfer. Academic exceptions used to waive or substitute course requirements for student ed goal.
Comprehensive ED Planning: one on one counseling sessions to develop and ed plan to accomplish a course of study related to a students’ ed and career goals.
Fin Aid counseling Documents: face to face , one on one and workshops for reinstatement. To confirm courses taken at other institutions meet student’s Academic goal, to validate courses that student is taking meets students ed goal (to include comprehensive SEP). Review progress and academic probation so students are aware of how to stay in good academic standing.
Grad petitions: one on one counseling, review academic history and confirm associate degree completion.
FYE to include summer bridge: Will offer orientation, counseling, abbreviated SEP. These activities will be in collaboration with the local high schools. Students will be able to enroll into a Personal Development 4 or 17 or 40 that will be tied to a learning cohort in which they will also be taking a Math, English, and GE course. Counseling will be offered in group, face to face format.

13. SSSP Core Services Student Follow-up: Required for at-risk students
Enrolled in Basic Skills courses
Have not identified an education goal and course of study
Are on Academic or Progress Probation – at risk of losing
Required gets greater weight in funding formula
Follow-up for other students also funded, at lesser rate

14. Implementation Student Follow-Up Post enrollment evaluation
Comprehensive Educational Plans
Interventions
Early Alert
Probation Monitoring
Progress Monitoring
Remedial Unit Limitation
Excessive Withdrawal
Referrals
Feedback
Dean’s List

15. Service for At Risk Students @ LAMC
Academic and Progress Probation I
Academic and Progress Probation II
Subject to Dismissal
For Basic Skills Students
Student Success Workshop
Counseling 17, & 40 (Formally known as Personal Development)
For Undecided Students
Counseling 4
Kermes
Career & Majors Workshop
Service for At Risk LAMC
These services are delivered either face to face via appointment or throuh drop-in counseling, online, or in group workshops.
Our academic and progress probation students are identified as following into one or more of the following categories.
Academic Probation I or II
Progress Probation I or II
Subject to Dismissal
Academic and Progress Probation I
Students are instructed to meet with a counselor to discuss how to get of probationary status. During the counseling session students are counseled about the on campus student resources that are available to them to help them succeed. They are encouraged to enroll in a Personal Development course, PD 17 or PD 40 to help them establish study skills and excellent study habits to help them be more successful in the college milieu. Currently LAMC is developing a new on-line probation workshop, “From Probation to Success”, on the counseling department web site. The purpose of this workshop is to provide students on a Level 1 Probation (Academic and/or Progress) with information about probation and tools to assist them to be successful in college. These online workshops are slated to be introduced by Fall 2014.
* Students enrolled in EOPS, SSD, TRiO, CalWORKS are directed to immediately contact their program office to discuss their remediation plan.
Academic and Progress Probation II
Students are instructed to a face to face probation workshop. Students may sign up for a probation workshop by calling or coming in to the Counseling Office. The workshop is intended to define Probation II, and explain the process of getting off probation and maintaining academic success. It will also assist students in identifying some of the obstacles and challenges they may be facing; resources that may assist them; and give them an individualized success plan to regain satisfactory academic status. At the completion of this workshop students will create their own “Academic Success Plan” and have the opportunity to immediately schedule a counseling appointment to develop a comprehensive Student Educational Plan (SEP).
Students are required to schedule an individual counseling appointment to appeal dismissal by the college deadline. Counselors must complete a Student Education Plan (SEP) for these students, showing at least two semesters (we limit students to 6 units/a semester for 2 semesters,) and the student must complete an appeal form to submit to Admissions and Records. Students who fail to appeal by deadline or whose appeal is denied will be disqualified from attending LACCD for at least one year.
*If enrolled in EOPS, SSD, TRiO, CalWORKS, students are directed to immediately contact their program office.
Undecided Students: What strategies/interventions are provided for this group? Does the Counseling Department track and/or provide workshops for these students? Does EOPS track their students? Currently, the Counseling Department offers Personal Development 4, Career and Major exploration course during the Fall and Spring semesters. PD 17 and 40 are also offered and some career and major information is explored during these courses although no formal career assessments are given as in the PD 4 course. PD 4 offers career assessments such as the COPES, SDS and ___________ as part of the curriculum. Most recently, the Professional Development Committee in collaboration with the Counseling Department initiated and implemented the first annual 2014 Keremez in which career and major workshops were provided to students. As part of the Cinco De Mayo Kermes event, we included a Career exploration workshop piece as a strategy to encourage students to attend the workshop. We provided a total of three workshops in English and one in Spanish. This career exploration included a Party Game, a Self-Directed Search (SDS) career assessment which assesses mainly interest and personality and provides a three letter code. We then use the SDS Occupational Finder for find a list of occupations based on that code. We also provided a list of career websites where the student can use to explore further careers of interest.  A total of 87 students participated on this workshop on May 5, 2014.
This was a onetime event. Our next workshops for this semester will be on the following dates:
Tuesday May 13th 5:00pm-6:30pm – Follow up- Career Exploration through websites
Wednesday May 21st 1:30pm-3:00pm –SDS Assessment workshop
Thursday June 12th 10:00am-11:30am –SDS Assessment workshop
Wednesday June 25ht 1:30pm-3:00pm – SDS Assessment workshop
The Counseling Department will be offering undecided students a workshop that they can sign up for by calling the Counseling Department or coming in person to sign up. An blat will be sent to all undecided students notifying them that this workshop will be available to them Fall After completing the workshop they will then be able to schedule an appointment with a counselor to complete a comprehensive educational plan.
Basic Skills: What strategies/interventions are provided for this group?
The Honors Achievement Workshop is slated to be implemented in the Fall 2014 to assist basic skills students on academic or progress probation.

16. Implementation cont. Research and Evaluation
Validation of assessment instruments
Analysis of student outcomes, placement rules, etc.
Documentation of matriculation services provided

17. Challenges Ahead Cultural Shifts Resource Allocation
Moving from focus on registration to focus on matriculating students
Increased coordination of services
Educating students about early access to services
Resource Allocation
Year-round Services
High School Outreach
Admissions
Counseling
Assessment

18. Common ?’s about Priority Registration
How to get it
How to keep it
What and Why?
When?
What do I need to do?
Wait! I’m on academic probation…Now what?

19. What and Why?
Changes to priority registration throughout the California Community Colleges system will help students get the courses they need to meet their educational goals
Priority registration will be given to students who work with a counselor to develop an education plan, succeed in their classes, and stay on track
LAMC Counseling and Student Services will be providing services to help students stay on track

20. When? The new changes will take effect for the fall 2014 academic year
This means students will need to pay attention to what they are doing now so they can enjoy the benefits of priority registration in the future

21. What do I need to do? Continuing Students
Check in with counselor to develop an updated SEP
Maintain at least a 2.0 GPA.
Complete more than 50% of enrolled units each semester
Don’t accumulate more than 100 units by fall 2014
New Students
Complete college orientation
Complete the assessment process
Meet with a counselor to develop a SEP
Once students begin their higher education journey maintain good academic standing.
If they don’t maintain a 2.0 GPA students will lose priority
Don’t enroll in more courses than they think they can finish
100 units excludeds ESL and remedial courses
If students are nearing 100 unites they should meet with a counselor as soon as possible to plan their remaining courses to meet their goals.
Time line for new students- they should complete the application, assessment and orientation process no later than end of May or beginning of June.

22. Loss of Registration Priority
Registration priority shall be lost at the first registration appointment after a student:
Places in academic or progress probation
Has earned 100 units or more of degree applicable units
100 units does not include units from ESL or basic skills courses

23. Exemption Process
Districts may adopt policies to exempt from the 100-unit limit categories of students, including but not limited to, those enrolled in high unit majors or programs.
Districts may exempt from the 100-unit limit units earned through credit by examination, advanced placement, International Baccalaureate, or other similar programs.

24. Notification of Loss of Priority Registration
Beginning in the spring 2013 term, districts shall notify students who are placed on academic or progress probation, or who have earned 75 percent or more of the unit limit, of the potential for loss of enrollment priority.
The district shall notify the student that a second consecutive term on academic or progress probation will result in the loss of priority registration until the student is no longer on probation or that enrollment priority will be lost when the student reaches the unit limit.

25. Wait! I’m on academic probation…Now What?
If a student finds themselves on academic probation they should meet with a counselor ASAP to develop a game plan to get back on track to meeting their academic or career goals
Students may qualify for the appeal if they lose priority
Students will need to check with our Admissions office for more information on the appeal process

26. Some Special Considerations
Former and current foster youth
California Works Opportunity and Responsibility to Kids Program
Active duty military and recent veterans will continue to receive the highest priority as provided by California law as long as they meet the outlined requirements
EOPS and DSPS students who have completed orientation and assessment and have an educational plan in place will also receive high priority

27. The Reward
With this new priority registration system students who are making progress toward their goals will be rewarded for their efforts
If they stay focused on their goals they should be able to get the classes they need to succeed.
If students need further help understanding this process please call LAMC Counseling Department and make an appointment with a counselor today

28. Questions and Answers
Thank You!

29. Sources
California Community Colleges Chancellor’s Office