1. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 Laura Sampson Rocky Mountain PBS (Denver) Public Broadcasting Volunteer since 1974 Rocky Mountain PBS Volunteer Board Trustee, National Friends of Public Broadcasting NFPB Webmaster APTS Leadership Council Representative lsampson@nfpb.org

2. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 LET’S TALK ABOUT VOLUNTEERISM  Why Do I Volunteer?  What Attracts and Inspires Volunteers?  How Does “Growth Potential” Factor Into Volunteering?  What Creates A Healthy Relationship Between Staff/Volunteers?  What Can Volunteers Contribute To Your Station? “Public Broadcasting is hugged by the arms of its volunteers.”

3. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 How Many Volunteers Do You Have? How Many Volunteers Do You Have? 10-199 200-499 500-999 1,000+

4. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 Why Have I volunteered For Public Broadcasting For 40 Years

5. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 Public Media o Support The Mission o New Experiences o Invited o Aware of A Need o Easy Application o Time To Share o Skills To Share

6. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 INTERACTION CLARITY OF EXPECTATIONS APPRECIATION CHALLENGES

7. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 COMMUNICATION Volunteer to volunteer Newsletter: regularity, month/quarterly Facebook volunteer or station Personal note of thanks (hand or email) Recognition personally or in group event (pins, certificates, gift bag) Updates on staff, staff changes, productions, station news, and more

8. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 WINE TASTING SPECIAL EVENTS AUCTION PLEDGE FUN FEST

9. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 Those who can, do. Those who can do more, volunteer.

10. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 Making a Difference

11. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014  Didn’t Feel Needed  Didn’t Understand Expectations  Boring Or Repetitive Work  Not Challenged  Skills Not Utilized  Suggestions Unheard

12. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 Volunteer Success = Building Skills plus Personal Growth

13. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 Encourage Volunteers to Learn New Skills ORAL HISTORY INTERVIEWS NFPB WEBSITE FLIPBOOKS

14. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 VOLUNTEERS AND STAFF

15. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 Staff Support Energy Skills Ambassadors New Fresh Ideas Experience $$$$ Social Media More Volunteers Contacts Manpower Invigorate Staff and Volunteers Try New Things Leadership Expense Savings

16. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014

17. Volunteer Management Academy: Volunteers in Action for Public Media National Friends of Public Broadcasting NFPB.org San Francisco May 12, 2014 Laura Sampson Rocky Mountain PBS Volunteer National Friends of Public Broadcasting NFPB Trustee, Secretary, Web/Social Media Chair lsampson@nfpb.org www.NFPB.org