1. Information Technology Department (ITD) Budget Workshop Presentation
Proposed
Fiscal Year Budget
Information Technology Department (ITD)
Budget Workshop Presentation
June 3, 2010
Council Chambers
City of Houston – Information Technology Department – FY 11 Budget (Operating)

2. VISION
To be an information technology organization recognized for collaborative partnership, proactive leadership, strategic innovation, and quality customer service.
MISSION
To improve the quality of services to our customers (citizens and employees) on a daily basis through cross- functional teamwork while minimizing operating expenses and improving the City’s business processes.
VALUES
Professional focus and initiative
Invest in our employees
Reward success and value lessons learned
Expect high levels of productivity and excellence
Operate with integrity to build trustful relationships and dependability
City of Houston – Information Technology Department – FY 11 Budget (Operating)

3. “ Introducing the New TIP IMPACT System “
Strategic Focus
Pro-active Structure
Improve infrastructure, core business processes and provide an effective citywide management structure
Emphasize system simplicity
Standardize enterprise architecture to reduce complexity
Right size (staffing vs. contracting)
Executive accountability
Plan annual replacement requirements
Align IT Resources with City Business Objectives and Balance Effectiveness / Efficiency to:
Reduce Operating Cost
Limit Growth to the Workforce
Improve Services to Citizens / Employees
Mitigate Security / System Failure Risks
Continuously strengthen IT Security through Network Re-Design, Hardware/Software Enhancements, Multi-Layering Approaches, Policy and Procedure, Mandatory Training/Testing, Incident Response, Regular Performance Assessments and Random Audits
Efficiency
Security
City of Houston – Information Technology Department – FY 11 Budget (Operating)
Transparency
“ Introducing the New TIP IMPACT System “
Allows CTOs to Enter and Update TIP Form As Online
Provides Direct Online Access to Employees and Citizens
Expedites Annual Budget Preparation and Review Processes
Enables more Efficient and Comprehensive Reporting through Filters
Provides an Automated Change Management System 3

4. ITD Executive Organization & Citywide CTOs
Experienced Team
Director’s Office
Richard Lewis
Chief Information Officer
Male White
Chief Technology Officer (CTO)
Departments
Houston Police
David Morgan
Male White
Infrastructure
Gary Morris
Deputy Director
(Exec Level)
Male White
Radio Communications
Tom Sorley
Deputy Director
(Exec Level)
Male White
Systems Architecture
& Applications
Earl Lambert
Citywide Technology Officer
Deputy Director
(Exec Level)
Male White
Administrative Services
Laura Grainger
Assistant Director
(Exec Level)
Female White
Houston Fire
Patrick Plummer
Male White
Todd Johnson
Assistant Director
(Exec Level)
Male White
Houston Emergency Ctr.
Al Garcia
Male Hispanic
Network Data/Voice
Services
Wayne Grant
Assistant Director
(Exec Level)
Male Black
Human Resources
Magda Alanis
HR Supervisor
Female Hispanic
Finance
Herb Garner
Accountant Mgr
Male Black
Public Works & Eng.
Olgilvie Gericke
Male White
ERP/SAP Project
Mary Ann Grant
Deputy City Controller
(Exec Level)
Female Black
Application Support
Mark Stinnett
Assistant Director
(Exec Level)
Male White
Procurement
Frank Rodriguez
Division Manager
Male Hispanic
Enterprise
Operations
Dan Steege
Assistant Director
(Exec Level)
Male White
Houston Aviation System
Matt Hyde
Male White
Project Mgmt Office
Mark Norton
Assistant Director
(Exec Level)
Male White
City of Houston – Information Technology Department – FY 11 Budget (Operating)
Health & Human Services
Vernon Hunt
Male Black
Mayor’s
Office
Affirmative
Action
General
Services
Client
Services
Phillip Suber
Operations Manager
Male Black
City
Secretary
Controller’s
Office
Housing &
Comm Dev
Houston Public Library
Ronald Stauss
Male White
Security - Vacant
Chief Security Officer Assistant Director
(Exec Level)
Admin &
Reg Affairs
Solid
Waste
Human Resources
Planning & Development
Max Samfield
Male White
Parks
& Rec
Conv & Ent
Facilities
City
Council
Municipal Courts
Rex Billings
Male White
Finance
Legal

5. Fiscal Year 2010 Summary Accomplishments
Completed the Network Upgrade linking 400+ City Facilities across 640 sq miles allowing for effective and efficient voice and data communications
Commenced the implementation of the Exchange Upgrade ( , calendaring and contacts functionality)
Developed Plan to Consolidate 14 Data Centers down to 3 to reduce cost and improve Disaster Recovery
Assisted HPD in implementing a New Records Management system and deployment of the “office in the vehicle” to increase field productivity
Completed the design and began the implementation of a new Public Safety Radio System
Formalized the SAP Support Team & Established a Governance Committee for ERP management
Established Wireless Infrastructure Standards
City of Houston – Information Technology Department – FY 11 Budget (Operating)

6. Fiscal Year 2011 GOALS Short Term Long Term
Improve the IT Service Delivery with a focus on Infrastructure Services
Continue to implement Data Center Consolidation to Reduce Cost and Implement Disaster Recovery Plan
Secure Resources for a 24/7 Network Operating Center
Build new Municipal Court Case Management system (C-Smart)
Continue to assist HPD in the implementation of new Records Management system
Upgrade the System to Next Generation technology
Leverage Geographical Information System (GIS) technology investment
Continue to develop the Wireless Infrastructure
City of Houston – Information Technology Department – FY 11 Budget (Operating)
Long Term
Develop a citywide Systems Architecture Plan
Re-align IT for better governance and to support the City’s CORE business lines, i.e. infrastructure replacement/maintenance and public safety
Develop citywide Security Framework to include a Chief Security Officer

7. FY11 Budget - Expenditures by Type FY2010 Estimate to FY2011 Budget
General Fund 1000
Budget Highlights
Leverage SAP through enhanced tools
Invest in IT security to avoid disruption in business operations, theft and inappropriate use of City assets
Project management of large IT initiatives, leveraging technologies to enhance productivity and organizational performance
Significant Variance
FY2010 Estimate to FY2011 Budget
Increased costs from consolidation PWE, HPD, HFD to ITD Radio Group of $1,308,729 or 6.9% increase over total estimate
HOPE 3% increase to base pay $335,915
Pay for Performance increase to base pay $132,798
Health Insurance Increase 5% or $56,754
City of Houston – Information Technology Department – FY 11 Budget (Operating) 7

8. Radio System Consolidation
Council Action related to a new Public Safety Radio System ($132.3 M Investment) approved in October of 2008
Replaces three (3) radio systems with one (1) interoperable system
Support staffs in HPD, Fire and PWE consolidated into ITD in FY2010 includes 27 employees and 19 vehicles
Implementation date of late 2012
Contract capacity provides for partnerships, e.g. METRO, HISD, other political subdivision, etc.
City of Houston – Information Technology Department – FY 11 Budget (Operating) 8

9. Other Funds by Expenditure Type
Fiscal Year 2011
Other Funds by Expenditure Type
Budget Highlights
Central Services Revolving Fund
This fund provides for the purchase of goods and/or services for citywide operating departments. It also provides for the efficient and effective audit of billings for such purchases.
Voice Services (Mobile/Data/Landlines)
Applications Services (SAP/311)
Data Services (Network Security/Internet)
Desktop Support ( /Office Systems)
Project Cost Fund
This fund is used to pay the cost of department employees who directly and indirectly work on CIP-related projects. Current ITD projects include:
Active Directory & Exchange (ADEX)
CSMART
Radio Interoperability Project
City of Houston – Information Technology Department – FY 11 Budget (Operating) 9

10. Question and Answer