1. 100% electronic survey lodgement How LINZ got there Ron Munro Manager Customer Systems, Land Information New Zealand

2. Today’s session  What is Landonline  Our journey  Conversion and development  How it works  Uptake by surveyors  Benefits  Issues and challenges  e-survey and surveyors

3. What is Landonline  New Zealand's authoritative land title register and survey information  Developed to satisfy government drive to see its services delivered electronically

4. Where we’ve come from  2000 – Landonline was introduced – searching and internal processing  2003 – lodgement of routine land title transactions enabled  2004 – first e-survey licences purchased  2006 / 2007 – e-survey uptake programme  2007 – 1 September, electronic lodgement of cadastral surveys became mandatory

5. Conversion and development  Landonline Project $140 million  Application development -Facilities Management -Title conversion -Survey conversion  1,357,200 cadastral parcels converted  Parcel conversion took 3 years

6. Conversion and development

7. e-survey application – how it works  Use Landonline directly or  Use 3 rd party application and export  Generate plan graphics  Certify and submit survey  LINZ validates Cadastral Survey Dataset (CSD) and either:  Approves or requisitions

8. Extract survey data

9. Interaction with Landonline

10. Create e-survey

11. Import XML file

12. Pre-validate e-survey

13. Survey header information

14. Spatial window

15. Mark capture

16. Mark details

17. Observation capture

18. Parcel capture

19. Parcel detail

20. Title allocation

21. Remaining capture After a XML has been imported and the data checked there are still a few more actions to be completed.  Add supporting documents  Obtaining TA e-certification  Generate plan graphics  Certify and submit dataset to LINZ for approval

22. Landonline uptake - projected uptake against actual (original & revised baseline)

23. Territorial Authority uptake  73 Territorial Authorities (TAs) in NZ  60 TAs now licenced and trained in e-certification  Includes all major cities ( Auckland, Wellington, Christchurch, Dunedin )  60 TAs account for 80% of all possible certifications

24. What it does now - Benefits  Time and cost savings  Quality, consistency and accuracy of data  Better security  Easier access to records  Real time updating of records  LandXML conversion software – saves data entry time  Quicker survey approval with system pre-validation  Less requisitions  One electronic streamlined survey process for surveyors and councils

25. The issues and challenges  Improving functionality  Working in non-Survey Data Capture areas  Plan Generation  Application stability  Dependence on the internet

26. What e-survey means for surveyors  All surveys are lodged electronically  Use exception process for problematic surveys  Changes how surveyors do their work  Survey firm business model and workflows affected  Landonline maintenance programme

27. E-survey uptake – surveyors attitude to technology “We like to get on top of technology. We don’t want to be left behind. I don’t know how some of those smaller firms will cope.” Innovators “I’m too busy running the business to keep up with technological advances.” Traditionalist “We didn’t want to be the first in. We wanted to let others discover the pitfalls first and wait until the bugs were ironed out.” Wait & see

28. e-survey uptake – surveyors attitude to technology  Surveyors have a history of embracing new technology when it impacts positively on their commercial imperatives and is in line with their professional values (survey software, GPS and e-search)  Surveyors used to allocate plan preparation to draughtsmen “If you look at it purely from an economic point of view, I would make about half the money I made now if I did all the plan preparation myself. I am better to employ someone who has got a lot of skills in this area (far more than I have got) and he is quicker at it than I am. His charge out rate is half of mine so it just makes more sense financially for him to do that part of the process.” “Technology frees us up to think more about what we are doing rather than getting bogged down.”

29. e-survey uptake – what some survey firms say about 100% e-survey … “The cost savings can be significant, but also the extra time you spend on producing those plans and scanning documents, waiting for the system to respond, and getting things ready, eats away at that cost saving fairly quickly” “The positive experience of new technology applied to the process of surveying set high expectations for e-survey” “I wouldn’t go back”

30. Some limitations of using e-survey impact usage  Natural boundaries difficult to represent on plan  Errors in pre-validation report  Plan graphic presentation

31. Reliability & support is essential… “It is just not good enough to call them when the system freezes, and for some IT person to say, ‘yes that happens sometimes….’ It doesn’t recognise that we are lawyers and we are liable for anything that goes wrong in the process. We have undertaken to get the registration for the bank for the mortgage.” “If it starts to be unreliable and there is no alternative i.e. paper plans, what do you do?.” ““You can’t go back to square one and do it manually because you have changed your whole way of thinking. And the whole system is reliant on that – if we have a power shortage or a Landonline outage we just sit around and have a cup of tea because you can’t do anything without it. So it has to work, and if they are going to say it works it needs to work”. ”

32. Questions?