1. INTRODUCING Netop Remote Control 10 The Next Generation of Enterprise Support Begins

2. VALUE PROPOSITION Expanded support for the diverse enterprise Cross-platform control of your enterprise from a single console Exceptional performance with significantly faster screen transfer Better compatibility when supporting graphically intense applications Improved experience when supporting newer platforms Simple and secure connectivity across the internet

3. VALUE PROPOSITION Support enterprise shift into virtualized desktop environments Easier deployment within the enterprise and less troubleshooting Extended security with tighter Active Directory integration Better compatibility with larger enterprise networks Easier and quicker centralized security management More robust security to prevent unauthorized access Durable and adaptive safeguarding customers investment

4. WHAT’S NEW IN VERSION 10 Platform Performance Security Communication Miscellaneous Licensing Products NEW VERSION 10

5. PLATFORM Consolidated effort to support all platforms Extend ability to support more users and machines within the enterprise Support for latest Linux distributions –RedHat Enterprise Desktop & Server 5.5/5.6/6.0 –SUSE Enterprise Desktop & Server 11 incl. SP1 –CentOS 5.5 Support for some legacy Linux distributions –SUSE 9 (Host only) –Ubuntu 8.10 (Host only)

6. PLATFORM Support for latest Mac OS X platform –Mac OS X 10.5 (Leopard) –Mac OS X 10.6 (Snow Leopard) –Intel processor supported Guest and Host support for all platforms Support for 32-bit and 64-bit editions Fully cross-platform

7. Improved experience when supporting newer platforms New compression technology for better performance Easy-to-use slider for required optimization on Windows Improved performance and stability on Linux and Mac Better compatibility when supporting graphically intense applications PERFORMANCE

8. Slider OptionDescription QualityMore accuracy using a new lossless compression algorithm (default) CentreLess accuracy but better performance using a JPEG compression ratio of 80 SpeedMuch less accuracy but much better performance using a JPEG compression ratio of 50 PERFORMANCE

9. KeywordValueDescription HighJPEGQuality10-100Adjust the moderate JPEG compression setting. Default is set to 80 LowJPEGQuality10-100Adjust the high JPEG compression setting. Default is set to 50 KeywordValueDescription NewGrabbingMethod0Disable the new optimizations which in turn will lower the CPU usage DisableNewCompression1Disable both lossless and JPEG compression Completely disable new screen transfer options using NETOP.INI on Host Further customize and optimize performance using NETOP.INI on Guest PERFORMANCE

10. Offers more flexibility when using Active Directory Better integration with customer environments Quicker to setup the Security Server More user-friendly to administer Define Role Assignments using OUs as Host objects OUs can contain computer and user objects Organizational Units (OUs): SECURITY

11. Quicker to locate Active Directory objects Easier to setup the Security Server More user-friendly to administer Dynamic search for quicker results Only relevant objects are returned Better suited to larger Active Directory environments Active Directory Filter:

12. Help prevent unauthorized access Ideal for large industrial sites with expensive PC embedded equipment Offers greater control for senior executives Extension to maintenance password Correct password must be entered before session can begin All associated actions are logged for auditing purposes Confirm Access Password: SECURITY

13. COMMUNICATION Support enterprise shift into virtualized desktop infrastructures (VDI) VDI allows remote users access to a full desktop Virtual machines are delivered to end user and resources are optimized Desktop is delivered to end user using an RDP client The Host can now run within the RDP client session Use Netop to support the end user just like any other user Virtualization and RDP:

14. COMMUNICATION Better compatibility between Netop and Remote Desktop (RDP) Better integration with customer environments Install Netop applications using RDP client sessions More flexibility and less troubleshooting Virtualization and RDP:

15. COMMUNICATION Improved experience during log off and switch user Guest user is no longer disconnected abruptly Guest user does not have to re-authenticate Host application is still reloaded Log Off and Switch User:

16. COMMUNICATION Internet and firewall-friendly connectivity for Linux and Mac Supports TCP protocol with HTTP fallback Configure options using Host Manager on the Host Configure options using Quick Connect on the Guest Fully cross-platform WebConnect:

17. COMMUNICATION Further extending the protocol support for Linux and Mac Internet and firewall-friendly connectivity Configure options using Host Manager on the Host Fully cross-platform HTTP:

18. MISCELLANEOUS Improved usability and commonality Help locate directories and files faster Edit the address bar and type desired location Navigate directory structure using keyboard Similar experience as using Windows Explorer File Manager Address Bar:

19. LICENSING New licensing system implemented Offers improved scalability and flexible license management Provides longevity moving forward with future releases Introduces 30 day trials from installation date Compatible with LICENSE.DAT file License will function across platforms Netop application still shows legacy key and quantity

20. PRODUCTS Updated modules in version 10: –Guest –Host –Gateway –Security Server –Name Server –ActiveX Guest (English only) –Guest Ex (English only) –NRC Pack‘n Deploy (English only) Software and User Guide (Windows) –NRC Pack‘n Deploy (English only) Software only (Windows) –Spanish, Italian, Japanese, Arabic, Finnish, Hebrew, Dutch, Russian and Swedish Software and User Guide (Linux & Mac) –English only Release Date: 30 th March 2011