1. © 2014 Cogentus Consulting Ltd Smart Decisions End-to-end problem solving

2. Systematic approach to solving problems Useful tools for every stage Keep in one place and record Done From identifying the problem right though to implementing a solution 2

3. Stage 1: Problem Definition Correctly defining the right problem is key to obtaining the right solution 3

4. 4 Smart Decisions has 7 different tools for problem definition Start with 5Ws+H then move to more sophisticated tools Use them to understand every element of the problem then redefine your problem Done

5. 5

6. 6 5Ws+H Nine Windows Think in terms of time and space

7. 7 Functional Mapping

8. 8 Cause and Effect

9. Stage 2 – Ideas Generation 1,000s of examples to supercharge brainstorming sessions 9

10. 10 7 creativity tools Break traditional thinking patterns

11. Look at examples that have solved similar problems elsewhere 11 Trade Offs when you improve x, y gets worse Opposites you want something but you don’t want something

12. 12 Functions – swap the current technique for a different one Standard Solutions – common solutions to regular problems Look at examples that have solved similar problems elsewhere

13. 13 Robotics – platforms, sensors & end effectors Decontamination – nuclear clean up techniques Look at examples that have solved similar problems elsewhere

14. 14 Supercharged Brainstorming Save time and money at workshops It’s a quicker approach Increase quality of ideas Improves thinking ability Utilize over 2,500 examples Solutions that you may be able to use or adapt Done Look at examples that have solved similar problems elsewhere

15. Stage 3 – Evaluation Multi Criteria Decision Analysis (MCDA) 15

16. Stage 3 – Evaluation Multi Criteria Decision Analysis (MCDA) 16 The most advanced MCDA software available Uses multi-attribute utility theory Suitable for complex evaluations Multiple Objectives Multiple Stakeholders Uncertainty Done

17. Unlimited options Add notes, images, attachments Categorize if required into multiple groups Done Multi-Criteria Decision Analysis Create Options 17

18. Multi-Attribute Utility Separate the measurement from its value Add notes, images, attachments Add topics to create a value tree Have multiple trees Multiple scale types (numerical, textual & custom) Done Multi-Criteria Decision Analysis Create Criteria 18

19. Three weighting methods Direct Pairwise Swing Done Multi-Criteria Decision Analysis Weight Criteria 19

20. Multiple scoring methods Slider, radio, numerical, dropdown Three Point Estimates Done Multi-Criteria Decision Analysis Score options 20

21. Bar Chart Sort on options, highlight criteria Done Multi-Criteria Decision Analysis View Results 21

22. Strengths and Weaknesses Multi-Criteria Decision Analysis View Results 22

23. Scatter Multi-Criteria Decision Analysis View Results 23

24. Bubble Chart Multi-Criteria Decision Analysis View Results 24

25. Value for Money Multi-Criteria Decision Analysis View Results 25

26. Uncertainty Multi-Criteria Decision Analysis View Results 26

27. Portfolio Analysis Multi-Criteria Decision Analysis View Results 27

28. Sensitivity to Weighting Ranges, What-Ifs, Weight Space Done Multi-Criteria Decision Analysis Sensitivity Analysis 28

29. Stakeholder Weighting Multi-Criteria Decision Analysis Sensitivity Analysis 29

30. Sensitivity to Scores Multi-Criteria Decision Analysis Sensitivity Analysis 30

31. Correlation Multi-Criteria Decision Analysis Sensitivity Analysis 31

32. Professionals use Smart Decisions Truly robust and transparent evaluations The most advanced and elegant MDCA software available anywhere Gold for professional evaluations Platinum all of Gold plus resource allocation Bronze for online evaluations and collaborative discussions Done 32

33. Stage 4 – Implementation Project Management 33

34. Project Brief Estimates for cost and time Actuals for cost and time Risk Register Issues Log Done 34

35. Stage 5 – Measure Effectiveness of Solution Benefits Management 35

36. Expected benefits compared to realized Improve benefits profile over time Done 36

37. Stage 6 – Record of Decision 37

38. Systematic approach to solving problems Professional tools for every stage Robust and transparent Done Smart Decisions The only software to support complex problem solving from cradle to grave 38

39. Contact us on sales@cogentus.co.uk Or go to our website for more information www.cogentus.co.uk Done Smart Decisions 39