1. CCIOs: The Need for Clinical Engagement and ICT Professionalism Jon Hoeksma Director, EH Media Mike Sinclair Vice-Chair Professionalism, BCS Health Symposium, 1 st May 2012

2. What is the need for Professionalism in IT and how does it link to the CCIO agenda? Mike Sinclair Vice-Chair Professionalism BCS Health

3. Presentation to insert name here 3 The IT Profession Early 19th Century A man working on the computation of data was called a "computer“ Beginning of the 20th Century 1930s and 1940s "a computer" still meant a person doing calculations. End of the 20th Century Information technology is critical to economies around the world and underpin just about everything we take for granted especially in the developed world. The IT practitioner is the secret to the smooth running of today’s information society.

4. Presentation to insert name here 4 The IT Profession Past Technical solution provider Present IT (Information and Technology) doesn’t just support business it powers business FutureA business focussed profession, with a base of both technical and business competencies; a transformation partner with business

5. Pervasive nature of ICT in society A ‘New’ NHS –Recognising importance of data –Increasing patient control –Transparency of data and information Increasing integral use and more advanced technological solutions in Health IT can kill more people now! Health Context

6. .. Oh, and the National Programme...!!..Lessons Learnt.. Let’s not repeat them!.. Health Context – what’s the point?

7. Berkshire Feb 2010 7 The impact of Technology IT at biology’s frontiers In less than 10 years IT has gone from being a valuable tool for life sciences to being at the heart of some of the most important research projects ever undertaken. Mining data from the human genome requires massive computing power Chemical equivalent of the genome project is producing another data mountain Go green with software Organisations are looking to software to help them meet their environmental commitments IT helps restore Lehman UK If separating the IT systems is successful, Nomura will be able to run Lehman Brothers UK as a standalone entity at a significantly lower cost than when it was Lehman Brothers’ UK entity Computers to harness speed of light Scientists aim to speed information processing by using light waves Future optical computers will provide more processing power and higher speed Headlines from Computer Weekly

8. Presentation to insert name here 8 Technology at the heart of business WH Smiths, Amazon and the incredible shrinking market share.. VISA, Mastercard and no other relevant threats.. Cisco and the incredible wheelchair hunt.. Collaborative working and booze, or how to get ahead in Columbia.. New economy based on the parity of information.. £1 Trillion pound economy based on knowledge services IT as a commodity.. Chartered Status, qualifications, experience and competence

9. Communications spend as a proportion of household income has been steadily increasing across the OECD countries… * Communications includes Telecommunications equipment and services and postal services. Hungary, Norway, Slovak Republic, Switzerland and Turkey are not included Source: OECD SNA Database

10. Presentation to insert name here 10 Transformational Change Failure Danger: A project based on business outcomes or for the sake of it (IT)?

11. Presentation to insert name here 11 The IT Profession IT (Information and Technology) doesn’t just support business it powers business. Success is measured by business outcomes and IT practitioners are the secret to the smooth running of today’s information society © 2007 The British Computer Society

12. Berkshire Feb 2010 12 The IT profession IT professionals are central to business success those in leadership positions must capitalise on new technologies and ways of working organisations rely on the skills and competence of their IT workforce The challenge is to: Maximise the dividends of successful IT enabled innovation Exploit the potential of the technology to increase the ability to compete and meet customer expectations Use the power of the technology to help drive business growth

13. Drivers in Health Patient Treatment, Care, Safety and Experience Alignment of ICT with Business Requirement Leadership – Quality – Regulation Professionalism – Assurance – Effectiveness

15. Berkshire Feb 2010 15 Professionalism Drivers Professionalism is demonstrated by: Competence Personal integrity Responsibility Accountability Public duty

16. CCIO Issues Profile and Status of ICT/Informatics Credibility, Roles & Responsibility Motivation and Incentives Information & Engagement –Flows; Definitions –Access and availability –Use – meaningfulness (service, clinical, management) Skills and Capability Financial and Economic Pressures –Productivity –Benefits and Efficiencies

17. Integrating Agendas Clinical practice, knowledge and expertise Patient experience Clinical safety Confidentiality and ethical practice Domain based culture and ways of working Health politics Social and cultural expectations Technological capabilities, capacity and limitations Systems, infrastructure, data Structured or un-structured Design purposes determine process Arcane art! IT and IG Security Access, flexibility and responsiveness

18. Typical Pathways Junior Clinician (Nurse, Hospital Doctor, GP etc..). Interest starts via: research use of system in daily work specialist or specific use (referrals, single condition, ICPs etc..) Own geekdom! Mid-range career Get noticed! Large project or system change requirement Formal recognition of need for combined expertise Advice and support leads to formal role

19. CCIO Skill Development Early Technical skills Understanding the language and territory Project and time management Mid Communication Process design & re-design Change management Influencing and negotiating Cross specialism alignment and prioritisation Later Leadership skills Strategic alignment Political awareness Collaboration and partnership across & between organisations