1. MBI Summer School 2010: Collaboration in Outsourcing Topics List

2. Agenda Call day – sponsorship calls Travel insurance Tasks ◦ News on the Taj Mahal trip ◦ Internal flights progress ◦ Accommodation bookings Outsourcing timeline

3. Sponsorship Try on your own Participation grade bonus for those who manage to find sponsorship Contact Sticky and A-eskwadraat ◦ Martin, Koen B - Sticky, Vin, deadline 20 May. ◦ Teo, Jona, Martijn– ask Jasper - A-eskwadraat, 20 May. Consolidate all data into Celerity ◦ Martin & Tomas @all - Contact Teo for sponsorship letters Koen – get in the press, 20 May

4. Travel Insurance Make it on your own The following website could do ◦ http://www.ips-lippmann.nl http://www.ips-lippmann.nl Keep/request invoice/receipt

5. Taj Mahal Trip Train tickets bought ◦ Good job, Jonathan & Martijn ◦ Interesting info regarding the tickets? What about a guide in Agra? ◦ Sander, Jona, Martijn, guide – 30 May

6. Internal flights We were supposed to make the bookings today  Progress/Status ◦ Wait for the Jet offer ◦ Till next Monday ◦ Jona – ask Sandra for an advanced payment to Sjaak’s account – 13.05

7. Accommodation bookings There was a deadline yesterday ◦ Delhi (Koen) – next Thursday 20.05 ◦ Suzanne G (Hyderabad) ◦ Alex (Bangalore) Payment method ◦ Estimation – Martijn ◦ Arrange downpayment with Sandra – Koen H ◦ 30.05

8. Outsourcing timeline Notable events and history of outsourcing Source ◦ http://ww2.itweb.co.za/sections/features/outso urcing/feature0703120705.asp http://ww2.itweb.co.za/sections/features/outso urcing/feature0703120705.asp With a slight technology focus Contact team – proposals for what companies we want to visit – Koen B, 20.05

9. The beginning (before 20 th century) 1776 ◦ Adam Smith, ‘The Wealth of Nations’,  discusses a theory of competitive advantage, extracting the notion of outsourcing as a way to cut costs by hiring cheaper labour in less developed countries. 1830s ◦ England's textile industry is so efficient that eventually Indian manufacturers can't compete, and work is outsourced to England.

10. Who would think so? 1830s ◦ England's textile industry is so efficient that eventually Indian manufacturers can't compete, and work is outsourced to England.

11. The 1960s 1960s ◦ It becomes common to outsource tasks that involve massive amounts of information, such as data processing, to external vendors, due to the large costs and physical storage requirements associated with computers. 1962 (the vision…) ◦ JCR Licklider of MIT publishes a paper discussing his "Galactic Network" concept. He envisions a globally interconnected set of computers through which everyone can quickly access data and programs from any site.

12. Still the 1960s 1963 ◦ Electronic Data Systems signs an agreement with Blue Cross of Pennsylvania for the handling of its data-processing services. It's the first time a large business has turned over its entire data-processing department to a third party. 1969 – birth of ARPAnet

13. The 1970s 1970s ◦ Payrolls - it is common for computer companies to export their payrolls to outside service providers for processing. 1970 – first device resembling a PC 1972 – computer chat becomes possible

14. The 1980s 1980s: ◦ Outsourcing enters the business lexicon. Accounting services, payroll, billing and word processing all became outsourced work. 1980 ◦ Widespread development of workstations, PCs and LANs.

15. The 1980s 1989 ◦ Outsourcing is formally identified as a business strategy. ◦ Eastman Kodak outsource the IT systems that underpin its business to IBM, a revolutionary move for business and seen as a watershed event.

16. The 1990s 1990s ◦ Outsourcing becomes very profitable with the advent of the WWW. ◦ Cost savings and non-core activities  As organisations begin to focus more on cost-saving measures, they start to outsource those functions necessary to run a company but not related specifically to the core business.

17. The 1990s 1991 ◦ WWW developed at CERN, Tim Berners-Lee 1998 ◦ Outsourcing is a $100 billion per year industry

18. The 21 st century 2003 ◦ Outsourcing - 300 billion in global revenues  3 times increase since 1998

19. Today – or 6 th May The press ◦ India’s top IT firms (i.e. Tata, Infosys, Wipro) are trying to garner again deals worth $38 billion. ◦ Deals range from $1 mil. to 1 bil.

20. Questions?