1. Are You Prepared? Illinois Small Business Development Center at Harper College The ILSBDC at Harper College is funded in part through a cooperative agreement with the U.S. Small Business Administration, Department of Commerce and Economic Opportunity, and Harper College to help our local businesses start, grow, and expand. Presented by: names

2. You Are The Community 2 Small Businesses You represent 99.7% of all businesses in US You represent 99.7% of all businesses in US You employ 50% of workforce You employ 50% of workforce You generate 64% of the new jobs in the last 15 years You generate 64% of the new jobs in the last 15 years Many of you employ 10 or fewer Many of you employ 10 or fewer

3. Have You Considered the Risks? Business / Technological Natural / Hazardous 3

4. Unprepared? If You Experience a Disaster: 25% never reopen 80% that do not recover within 1 month are likely to go out of business 43% never reopen if they experienced a major loss of business data 4

5. Impacts More Than YOU! Vendors Transportation Channels Customers Service Providers 5

6. BUSINESS / TECHNOLOGICAL RISKS 6

7. Are You Prepared For? 7

8. 8 Financial Credit Line Pulled Credit Card Rates Increase Revenue Deterioration

9. Are You Prepared For? 9 Partner Leaves Employee Violence Union Strikes Employee

10. Are You Prepared For? 10 Industry Downturn Vendor(s) Goes Out of Business Strike

11. Are You Prepared For? 11 Competitors Merge Customer Leaves Pricing Pressures Competitor

12. Are You Prepared For? 12 Equipment Breakdown Technology Changes Materials in Short Supply Operations

13. Are You Prepared For? 13 Contract Breach Regulations Changes Tax Increase Legal

14. NO! 14 Legal Operations Competitor Industry Employee Financial

15. Then Plan for the Likely Risks Develop a Risk Plan Scenario Response Why Remain competitive Protect jobs Protect your investment 15

16. NATURAL / HAZARDOUS RISKS 16

17. Do You Recall? 17 September 11, 2001 9 counties declared a disaster after 10 inches of rain in 2008? F1 Tornado that ripped through the Village of Bloomingdale in 2008? Cook County Admin building fire in 2008? Winter storm that shutdown Randhurst, Woodfield and other businesses in 2008? Disasters Can Happen to You!

18. What is a Disaster? 18

19. Are You Prepared For? 19

20. Are You Prepared For? 20 Winter Storm Power Outage Burst Pipes Roof Collapse

21. Are You Prepared For? 21 Flash Flood Computers Ruined Inventory Damaged Records Destroyed

22. Are You Prepared For? 22 Tornado Strip Mall Leveled Building Destroyed Company Vehicle Damaged

23. Are You Prepared For? 23 Terrorism Business Data Destroyed Business District Crippled Customer Data Theft

24. Are You Prepared For? 24 Fire Employee Injury Property Damage Repairs

25. Are You Prepared For? 25 H1N1 Employee Absences Cancellations / No Shows Customer Buying Changes

26. NO! 26 H1N1 Terrorism Fire Tornado Flash Flood Winter Storm Terrorism

27. Then Plan Your Response Develop a Business Continuity Plan Event Response Recovery 27

28. What Is It? A Business Continuity Plan helps Protect people and property Resume critical business functions Minimize downtime to retain client/customer 28

29. Don’t Be a Statistic! Make an appointment TODAY! ILSBDC at Harper College Free 1 on 1 confidential plan development advice with a qualified Business Advisor Free Survive & Thrive Workshop Tuesday, December 8, 2009 Tuesday, January 12, 2010 29

30. Illinois Small Business Development Center Business Advisers for Established and Start-Up Businesses The ILSBDC at Harper College is funded in part through a cooperative agreement with the U.S. Small Business Administration, Department of Commerce and Economic Opportunity, and Harper College to help our local businesses start, grow, and expand.

31. Call For An Appointment Now! Illinois Small Business Development Center at Harper College The ILSBDC at Harper College is funded in part through a cooperative agreement with the U.S. Small Business Administration, Department of Commerce and Economic Opportunity, and Harper College to help our local businesses start, grow, and expand. ILSBDC at Harper College 847.925.6520