1. Cisco Tools

2. Quick Product Reference Guide Partner Plan Tools ► Quickly access product information ► Select products using technical specs ► Build a bill of materials using product SKUs Product overviews, technical data and ordering information http://www.cisco.com/go/qrg

3. Product Launch And EoS Bulletins Partner Plan Tools ► Quick access to product announcements ► Be the first to move on new opportunities ► Guide customers migration to new products Current information on new product announcements and retirements http://cisco.com/go/eol http://www.cisco.com/en/US/products/product_launch_rss_feeds.html

4. Competitive Portal Partner Plan Tools ► Searchable by architecture, technology, competitor or key words ► Competitive information to assist sales ► Guidance on product positioning Sales guidance and technical details to help differentiate Cisco solutions http://cisco.com/go/competitive

5. Cisco dCloud Partner Plan Tools ► Scripted demonstrations that can be used as part of a customer sales process ► Fully customized pilots with admin-level access ► Can connect to dCloud from a single PC or establish a site to site VPN for full connectivity ► Save your demonstration status and return to it any time to continue where you left off Advanced analytics and reporting on Cisco equipment http://dcloud.cisco.com

6. Cisco Validated Designs Partner Plan Tools ► Pre-tested designs from Cisco ► Meet specific customer needs quickly ► Provide a foundation for future growth Best in class network designs to jumpstart your design phase http://cisco.com/go/cvd

7. Cisco Commerce Workspace Partner Plan Tools ► Quickly create customer quotes ► Attach promotions to deals ► Register deals and submit for qualification ► Track deal status Quote and order customer product using deals and quick quotes http://cisco.com/go/ccw

8. Quick Pricing Tool Partner Plan Tools ► Complements Cisco Commerce Workspace ► Better serve customers ► Enter new markets ► Enhance productivity PC-based tool that simplifies Small/Midsize quote building http://cisco.com/go/qpt

9. Partner Helpline Manage Resources ► Comprehensive set of links and phone numbers for: ► Product and solutions ► Pricing and ordering ► Services ► Sales Tools ► Post-sales ► Help on using partner enablement tools ► Links to opening partner support case A comprehensive portal for partner support from pre- sales to post-sales http://www.cisco.com/web/partners/tools/helponline/index.html

10. Partner Education Connection Manage Resources ► Comprehensive range of topics online ► Training for specialization, certification and greater understanding ► Education helps partners gain a competitive advantage and improve sales Free online training resources for partners http://cisco.com/go/pec

11. Technical Assistance Center Manage Resources ► Partners and/or customers must have a valid service contract registered to their account to open a case ► Tool allows problem description and details and will route the issue for fastest resolution ► For urgent issues it is best to call TAC directly to open a case and then to use the tool to provide additional details ► Partners can monitor open cases and follow resolution updates Learn, share, and collaborate with other partners and Cisco experts cisco.com/go/tac

12. Partner Support Community Manage Resources ► Ask or answer questions on technical matters ► Participate in community discussions ► Download documents and access resources for engineers and technical professionals ► Participate in live expert events ► Free and open to everyone with cisco.com id Learn, share, and collaborate with other partners and Cisco experts http://supportforums.cisco.com

13. Questions ?