1. Ric Getter CRC Coordinator

2. About the Sylvania CRC…  What it is  What it has  How to use it

3. What is the CRC? CRC = “Computer Resource Center” = The Big Computer Lab

4. What is the CRC?  112 Computers (PCs & 7 iMacs)  Broadband Internet  High-speed duplex printers  Support Staff – Lab Assistants  CAS course tutors

5. What is the CRC? www.pcc.edu/crc (Sylvania) Everything you need to know…

6. When we’re open…  Fall, winter and spring Open 7 days 4 nights until 9:45 (Mon. – Thurs.)  Summer Closed Sundays

7. PEAK Hours  10 AM – 2 PM (Mon. – Thurs.)  PACKED!  Plan ahead

8. CRC Software  Almost everything used at Sylvania  Comprehensive list available online  Students cannot install software!  New this fall: Windows 7

9. CRC Software  Is the software I require for teaching available in the CRC? Check the CRC web page for current list of software www.pcc.edu/crc

10. Requesting Software  Go to MyPCC “Employee” tab “TSS Project Requests” in Tools

11. Requesting Software

12.  Deadline: several weeks before end of term  Departments must purchase licenses

13. Who Can Use the Lab?  Currently-enrolled students  All PCC staff  Need a login account CRCs, library computers & printing

14. Creating an Account  Brief online orientation (one page)  Once per year (in fall)  Reactivate each term (except staff)  Can be done at CRCs, libraries, some classroom labs  Account valid throughout PCC district

15. Using the CRC  Student Lab Assistants Lab orientation Basic computer help Printing MyPCC/Distance Learning Can’t tutor or proctor  CAS Tutoring Schedule posted each term

16. Storing Files  YOU CAN’T!!  External USB drive only

17. Managed Printing @ PCC  $10 allowance per term $.05 per side (double sided) $.07 per side (single sided)  Students can add funds Online (in GoPrint) Business office Please help us save paper & toner!

18. Managed Printing @ PCC  Double-sided printouts  0.75” Margins  Toner-saving font (Century Gothic) Please help us save paper & toner!

19. GoPrint in Classroom Labs  Getting Help Computer Resource Center – x4325 PCC Help Desk – x4400

20. Classroom Support  Helpdesk – x4400 Audio Visual ○ Projectors ○ Computers on carts ○ Podiums “Classroom down” ○ Instructor’s computer ○ Majority of student workstations

21. CRC Newsletter  InfoBits  Important announcements  Helpful hints (sometimes)  On Sylvania, staff and faculty listserves

22. Questions? www.pcc.edu/crcwww.pcc.edu/crc (Sylvania)