1. 14078 – Final Voting

2. 10:00 – 10:30 session – Kathy Headdon

3. Q1. Which session from today’s programme appeals to you most of all? (select one) 1.The morning presentations 2.The topic based workshop sessions 3.The whole group voting session on our ‘big questions’ for our 5 year Strategy 4.Question and answer time

4. Q2. When planning our North Somerset CCG Autumn event where would you like it to be held? (Select top 3) 1.Weston 2.Clevedon 3.Nailsea 4.Portishead 5.Yatton 6.Blagdon

5. Q3. What top 2 outcomes are you hoping for from today’s event? (Select 2 in order) 1.Increasing my awareness of my local NHS 2.Making connections with like- minded people 3.Understanding more about how I can get involved 4.I will have been able to contribute to the workshop activities 5.The topic I had hoped for isn't on the programme - please tweet #ccgspring14 to tell us about topics for next time

6. MORNING SESSION = Clinical & Commissioning Leads

7. Q1am. How would you like community services to work with other services i.e. GP, Voluntary Sector? (select in choice order) 1.Shared care plan (the plan to meet patient and carer needs) 2.Single assessment 3.Shared information 4.Offering personalised services 5.Offering 7 day working

8. Q2am. What do you see as the key ambitions of a community service ? (select in choice order) 1.Ensuring a joint health and social care system for adults and children, 2.Improving quality and innovation 3.Delivering cost effective, high quality care 4.Reducing health inequalities; working in partnership 5.Giving people confidence and skills self care and stay as healthy as possible 6.Improving care by ensuring easy access to shared information, which is up to date, meaningful and accurate 7.Creating an environment which promotes good patient experience and evidence based practice

9. Q3am. If you were a carer, or you needed services how would you like to be signposted to a service in the community? (select in choice order) 1.By my GP 2.By a self-referral 3.Through another professional e.g. a social worker, a therapist 4.On-line

10. Q4am. What do you value most ? (select in order) 1.Timeliness of receiving care 2.The organisation of services 3.The quality of care provided 4.The quality of information 5.The experience of family, friends and carers

11. AM Session = Mental Health Session Angela Kell Chris Mills Lee Colwill

12. Q1am. In developed nations, what medical condition is diagnosed most? (Select one) 1.Cancer 2.Mental Illness 3.Heart Disease 4.Arthritis 5.Don’t know

13. Q2am. Among what group of people are mood disorders found more often? (Select one) 1.Single people without a 'significant other‘ 2.The poor 3.The wealthy 4.Immigrants 5.Don’t know

14. Answer Mood disorders can be found across all races and social classes, but are more common among single people without a 'significant other.'

15. Q3am. Who is most likely to get a mental illness? (Select one) 1.People with stressful jobs 2.People who have a low income 3.Anyone, regardless of intelligence, social situation or job 4.Teenagers 5.Don’t know

16. Answer Anyone, regardless of intelligence, social situation or job. Mental illness doesn’t discriminate, it can affect anyone, at any time of their lives.

17. Q4am. How many people with dementia do you know? (Select one) 1.None 2.1 3.2 4.3 or more 5.Don’t know

18. Q5am. What proportion of people over the age of 65 will die with dementia? (Select one) 1.1 in 3 2.1 in 4 3.1 in 5 4.Don’t know

19. Q6am. After the age of 30 the risk of dementia doubles every… (Select one) 1.2 years 2.5 years 3.10 years 4.15 years 5.Don’t know

20. Afternoon SESSION = Clinical & Commissioning Leads

21. Q1pm. How would you like community services to work with other services i.e. GP, Voluntary Sector? (select in choice order) 1.Shared care plan (the plan to meet patient and carer needs) 2.Single assessment 3.Shared information 4.Offering personalised services 5.Offering 7 day working

22. Q2pm. What do you see as the key ambitions of a community service ? (select in choice order) 1.Ensuring a joint health and social care system for adults and children, 2.Improving quality and innovation 3.Delivering cost effective, high quality care 4.Reducing health inequalities; working in partnership 5.Giving people confidence and skills self care and stay as healthy as possible 6.Improving care by ensuring easy access to shared information, which is up to date, meaningful and accurate 7.Creating an environment which promotes good patient experience and evidence based practice

23. Q3pm. If you were a carer, or you needed services how would you like to be signposted to a service in the community? (select in choice order) 1.By my GP 2.By a self-referral 3.Through another professional e.g. a social worker, a therapist 4.On-line

24. Q4pm. What do you value most ? (select in order) 1.Timeliness of receiving care 2.The organisation of services 3.The quality of care provided 4.The quality of information 5.The experience of family, friends and carers

25. PM Session = Mental Health Session Angela Kell Chris Mills Lee Colwill

26. Q1pm. In developed nations, what medical condition is diagnosed most? (Select one) 1.Cancer 2.Mental Illness 3.Heart Disease 4.Arthritis 5.Don’t know

27. Q2pm. Among what group of people are mood disorders found more often? (Select one) 1.Single people without a 'significant other‘ 2.The poor 3.The wealthy 4.Immigrants 5.Don’t know

28. Answer Mood disorders can be found across all races and social classes, but are more common among single people without a 'significant other.'

29. Q3pm. Who is most likely to get a mental illness? (Select one) 1.People with stressful jobs 2.People who have a low income 3.Anyone, regardless of intelligence, social situation or job 4.Teenagers 5.Don’t know

30. Answer Anyone, regardless of intelligence, social situation or job. Mental illness doesn’t discriminate, it can affect anyone, at any time of their lives.

31. Q4pm. How many people with dementia do you know? (Select one) 1.None 2.1 3.2 4.3 or more 5.Don’t know

32. Q5pm. What proportion of people over the age of 65 will die with dementia? (Select one) 1.1 in 3 2.1 in 4 3.1 in 5 4.Don’t know

33. Q6pm. After the age of 30 the risk of dementia doubles every… (Select one) 1.2 years 2.5 years 3.10 years 4.15 years 5.Don’t know

34. Session=Dr Mary Backhouse Chief Clinical Officer Our ‘Big Questions’

35. Urgent Care Q1d. How confident are you that your GP Practice can successfully manage a medical crisis affecting you, or a close family member? 1.Extremely confident 2.Reasonably confident 3.Partially confident 4.Not confident 5.Uncertain

36. Urgent Care Q2d. If you need to access an Emergency Department (A&E) What would you consider the most important factor? (Select in order) 1.Location – it’s easy for me to travel to? 2.A range of medical specialities but not all? 3.Full range of all medical specialities?

37. Planned Care Q3d. Choose in order of importance the areas that you think we should focus on within our planned care plan (Select in order) 1.Moving care pathways such as diabetes, dermatology, opthalmology and musculoskeletal care into the community 2.Improving GP access to diagnostics 3.Getting patients more involved & responsible in their care 4.Developing alternatives to face to face consultations 5.Supporting GP with specialist telephone or email advice

38. Planned Care Q4d. How can your clinician best involve you in decision making about your treatment and care? (Select in order) 1.Provide me with information about all of the treatment options available 2.Inform me about the risks and benefits of each option 3.Give me enough time to make my decision 4.Signpost me to information on the Internet or give me a leaflet which will help me to make decisions 5.Explain what decision making tools may help me 6.Make the decision for me – the clinician is the expert

39. Continuum of Adult Care Q5d. What do you see as the key priorities of a community service ? (select in choice order) 1.Ensuring a joint health and social care system for adults and children, 2.Improving quality and innovation 3.Delivering cost effective, high quality care 4.Reducing health inequalities; working in partnership 5.Giving people confidence and skills in self care to stay as healthy as possible 6.Improving care by ensuring easy access to shared clinical information, which is up to date, meaningful and accurate 7.Creating an environment which promotes good patient experience

40. Continuum of Adult Care Q6d. What do you value most ? (select in order) 1.Timeliness of receiving care 2.The organisation of services 3.The integration of services 4.The quality of care provided 5.The quality of information to inform your care 6.The experience of family, friends and carers

41. Children and Young People’s Care Q7d. Services for children and their families could be more effective and supportive if health service, social care and the education teams worked more closely together (Choose One) 1.Strongly agree 2.Agree 3.Disagree 4.Strongly Disagree

42. Children and Young People’s Care Q8d. The priorities for children and young people can get lost in an area where the needs of the older population are more apparent (Choose One) 1.Strongly agree 2.Agree 3.Disagree 4.Strongly Disagree

43. EVENT EVALUATION

44. Q1e. What was your favourite part of the event? (Select in order) 1.The morning presentations 2.The topic based workshop sessions 3.The whole group voting session on our ‘big questions’ for our 5 year Strategy 4.Question and answer time

45. Q2e. How would you like us to provide you with information? (Multiple Selection) 1.Events (like this one) 2.Information on the NS CCG website 3.Facebook updates 4.Regular Twitter messages 5.Through our Stakeholder Newsletter 6.Out-reach work with the local community 7.Updates to Healthwatch North Somerset 8.I don’t need to be kept up to date

46. Q3e. How would you like to provide us with feedback? (Multiple Selection) 1.Email, letter 2.In person contact 3.Social Media – Twitter, Facebook 4.Phone 5.Surveys 6.Events 7.Invite us to your important community meetings

47. END!