1. Write the term and the description.

2. Write these…
List and describe the communication styles and give 3 examples of each style.
Which is the most effective style of communication?
List the 3 communication techniques. Give 2 examples of the first two and 1 of the third.
What are ways you let someone know you are listening?

3. Communication
How can I get others to
understand me?

4. Communication Styles

5. Child-like Communication
Easiest to recognize
Immature
Least effective when you are an adult
Self-centered
Many teens and adults revert to this style when they are frustrated or upset

6. Child-like Communication Examples
Giving orders
Whining
Name calling
Yelling
Verbal abuse
Not listening
Interrupting
Topping
Throwing tantrums
Acting out of control

7. Parent-like Communication
Has nothing to do with age or being a parent
Directing other’s behaviors
Effective in getting others to comply
One-way or dictatorial
Gets the point across
Affects the behavior of others
Commonly used with those using child-like communication

8. Parent-like Communication Examples:
Giving Instructions
Directing
Punishing
Demanding
Ordering
Talking down to
“Mom, get me a cookie.”
“Go get my book out of my locker.”
“Lend me a dollar”

9. Adult-like Communication
Highest level
Most desirable
Most Effective

10. Adult-like Communication Examples:
Taking responsibility for comments and actions
Remaining calm
Showing respect for others’ feelings and opinions
Having trust in others
Controlling emotions while discussing

11. Which is the most effective style of communication?

12. Which is the most effective style of communication?
Adult

13. How is Communication like a Hammer?

14. Communication Hammer Shank Is like Non-Verbal Communication
It is strong and can be used to support construction or destruction

15. Is like Destructive Communication
Communication Hammer
Claw
Is like Destructive Communication
It is sharp and dangerous and is used to destroy and tear down relationships

16. Is like Constructive Communication
Communication Hammer
Head
Is like Constructive Communication
It is smooth and rounded and is used to build and help put things together

17. Is like Us, the driving force
Communication Hammer
Handle
Is like Us, the driving force
We are in control of our communication. We choose to use it in a constructive or destructive manner.

20. Communication
Techniques

21. Destructive Communication
Threatening
Sarcasm
Interrupting
Swearing
Insulting
Harassing
Teasing
Gossip
Lies
Sexual Harassment
Blaming
Endless Fighting
Character Assassination
Calling in Reinforcements
Withdrawal
Need to be Right
Playing the Martyr
“You” Messages

22. Constructive Communication
Timing
Asking Questions
Clarifying
Reflective Listening
Respect
Consideration
Listening
Avoiding Intense Emotions
Honesty/Openness
Positive & Encouraging
Keeping Confidences
“I” Messages

23. “I” Messages Help to decrease tension and defensiveness
Simple structure:
I feel __________ when _______________.
Use feeling words for the first blank
Use what is happening or causing the problem in the second blank
I feel angry when you ignore what I am saying.

24. Two Types of Communication
Verbal
Non-verbal

25. Verbal Communication
The interaction between people

26. Race for Life Find a partner Partner no.1 must close his/her eyes
Starting with course no. 1, give your partner directions to get them to the finish line.
Switch

27. Non-Verbal:
Nonverbal communication is the way a person expresses him/herself through movement, posture, and facial expression.

28. Non-Verbal:
It is possible to send one type of verbal message and at the same time, a different type with body language.
Nonverbal communication is VERY powerful and can often be misinterpreted.

31. How can you let people know you are listening?

32. Concentrate
Eliminate distractions so that you can listen more carefully.
For example: turn off the radio or tv or move to a quieter area while someone is speaking to you

33. Keep an open mind
Be prepared to accept the other person’s point of view.

34. Listen with a purpose Identify why you are listening.
For example: you listen to your friend’s problems to let them express their feelings.

35. Be positive
Assuming a positive attitude before a person starts talking will help motivate you to listen and remember.

36. Make eye contact
Look the speaker in the eye and keep your expression open and interested.

37. Control your emotions
If the speaker’s message affects you emotionally, stay calm and listen. Then present your views.

38. Non verbal communication 5 Squares activity
Each person will have an envelope containing pieces for forming squares.
The task of the group is to form 5 squares of equal size.
The task is not completed until everyone in the group has a perfect square and all the squares are the same size.

39. Game Rules: You may only use the pieces provided.
No member may speak or gesture in any way throughout the activity.
Members may not ask another member for a piece; take a piece from another member, or signal in any way that another person is to give them a piece.
Members may give pieces to other members.
Members may not place their puzzle pieces in the center area for other team members to take. 
Let me know when the group has assembled all puzzles. 

40. Questions???
How did you feel when someone held a piece and did not see the solution?
What was your reaction when someone finished a square and then sat back without seeing whether his or her solution prevented others from solving the problem?
What were your feelings if you finished your square and then began to realize that you would have to break it up and give away a piece?
How did you feel about the person who was slow to see a solution? If you were the slow person, how did you feel?
How did you feel when someone gave you a part you needed?
Was there a climate of helping or hindering?

42. What’s your communication
style?