1. Using Banner’s Online Application for Graduation SACRAO 2012 Session: T4.10 Presenter: Larry Hammer University Registrar Recognition to: Amelia Schlott – Assistant Registrar Laura Mallonee – Graduation Specialist

2. Presentation Covers Business Processes Timeline Student View of SSB Communication Flow Tips & Techniques Doesn’t Cover Technical Set-up

3. Good Process Grad App Degree Audit

4. Not to Distant Past Students applied to graduate at 90 hours Hand-checked by their Advisor, Dept Head, and Dean’s Office Applications weren’t due to RO until after the term of graduation had begun Applications frequently went missing Final term details were hand-check by RO 3 to 5 weeks to clear everyone 2 to 3 weeks to print & mail Students would call, Advisors would call….

5. About WCU’s Graduation… Quick Facts Confer Degrees Spring, Summer and Fall Charge a $60 Graduation Fee Hold Commencement in Fall and Spring August Graduates walk in December Do Not Rehearse Commencement Hood Doctoral Candidates Call Names as Candidates Cross the Stage Print Bulletin in Line-up Order Use Paradigm for Diploma Fulfillment Degrees Awarded Spring1200 Summer450 Fall650

6. Process Flow Apply Online Degree Awarded Clears First Check Clears Second Check Sought Clears Final Check Email to Student cc: advisor dept mailbox WorkFlow also charges the Graduation Fee to the student’s account

7. Automated Batch Jobs Apply Online Degree Awarded Clears First Check Clears Second Check Sought Clears Final Check Weekly Initial Batch then Nightly

8. Timeline Summer Application AvailableSpring Application Available FALLSPRINGSUMMERFALL Fall Application Available Commencement

9. GradApp Availability Application Available SPRING Late Registration Ends Early Registration Begins Commencement

10. Process Timeline Roll C1’s to C2 and Publish Graduation List Verify ALL C1’s Remain C1’s Late Registration Ends Registration For Next Term Begins Commencement Continue to Clear SO’s to C1’s

11. End of Term Processing Grading Final Check Commencement

12. Problem People Fail Final Requirements Incompletes Cum GPA falls below 2.0 Major GPA falls below 2.0 Waiting On Transfer Work The Numbers 85% Clear Immediately 10% Clear Late 5% Pushed The Numbers 85% Clear Immediately 10% Clear Late 5% Pushed

13. What the Student Sees

21. Spring CommPlan 1. Confirming Receipt (WF) at time of application 2. First Contact (MS-Word) Jan 23 3. Cleared Second Check (MS-Word) Feb 20 4. Graduation List Online (MS-Word) March 9 5. Commencement List Online (MS-Word) April 13 6. Email with Line-up Numbers (MS-Word) April 27 CommencementMay 4 & 5 7. Certified Letter to Not ClearedMay 11 & June 1

23. Mail Merge Toolkit by MAPILabs

24. Outcomes Increased Satisfaction Confer 85% of our degrees within 48 hours Release graduation list to media 10 days Drastically Cut Advisor/Dept Head/College time Significantly cut RO time Fewer mistakes at the end Fewer phone calls

25. Questions Larry Hammer University Registrar 828-227-2408 hammer@email.wcu.edu