1. Wake Forest University Spreading the Wealth: University Partnership with Community K- 12 Schools Patricia Idol, Assistant Manager-Projects, Information Systems, Wake Forest University H. David “Giz” Womack, Information Technology Specialist, Z. Smith Reynolds Library, Wake Forest University Indianapolis, Indiana October 28 th - 31 th Copyright Wake Forest University 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

2. Wake Forest University –Small liberal arts university in Winston-Salem, N.C. –4,000 undergraduate/2,000 graduate –ThinkPad campus since 1996 Information Systems –6,000 supported users –100 full-time staff Winston-Salem Forsyth County Schools –3,265 classroom teachers Who Are We?

3. Wake Forest University The Problem Once a laptop program is in place on your campus, what do you do with the used laptops that students turn back in to the University? Model Requirements Requires no future support of used ThinkPads Allows for bulk sale and distribution Replicable model for following years Delivers the required financial pay-off

4. Wake Forest University The Model Key Players Advance Planning Procedures Logistical Issues School System Financial/Funding Issues Refurbishment and Asset Management Procedures Training Procedures Maintaining the Relationship

5. Wake Forest University Key Players CIO of Wake Forest University Associate Superintendent for Technology for Winston-Salem/ Forsyth County Schools Director of Technology Outreach for Wake Forest University Superintendent for Winston- Salem/Forsyth County Schools

6. Wake Forest University Advance Planning Procedures Project team formed by Director of Technology Outreach Project team includes staff from both Information Systems and the Z. Smith Reynolds Library Focus on both distribution logistics and training Creation of Technology Guide and supporting documentation

7. Wake Forest University Logistical Issues Space-must accommodate large groups for distribution and training Staff-for both distribution and training Location-centralized, with easy access, parking Time-must meet the time constraints of all parties involved Coordination of Resources -trainers and support staff as well as facilities for storage, distribution and training must be centrally coordinated

8. Wake Forest University School System Financial/Funding Issues $550,000 required to purchase 1,000 IBM ThinkPads ($550 per refurbished, two-year old laptop) $32,000 required to pay for distribution and orientation training ($32 per person)

9. Wake Forest University Refurbishment and Asset Management Procedures Staff and facilities to refurbish 1,000 two-year old ThinkPads –Clean and inspect machine for damage –Repair any damage –Reloading of software image Asset Tracking –Assignment and documentation of ThinkPad to individual teacher

10. Wake Forest University Distribution and Training Procedures Teachers attend two-hour distribution and training session with up to 50 other teachers Distribution includes unpacking, arranging and inspecting of ThinkPads prior to class Inventory assignment and documentation occur at beginning of class Training includes an in-depth tour of the ThinkPad and an introduction to the operating system, file management and standard software load

11. Wake Forest University Maintaining the Relationship How do you keep the relationship going after the initial project? –Ongoing training classes –Other collaborative ventures –Assist in search for program funding opportunities –Keep lines of communication open

12. Wake Forest University The Result Over the four years of the project, over 3200 teachers have received ThinkPads and training Development of other collaborative projects –K-12 STARS –WS/FCS STARS –Wireless pilot project All model requirements met –Requires no future support of used ThinkPads –Allows for bulk sale and distribution –Replicable model for following years –Delivers the required financial pay-off

13. Wake Forest University Lessons Learned Collaborative projects between diverse groups require time and patience Consolidation of paperwork improves overall experience Advance preparation pays big dividends Fun, stress-free environment enhances teacher satisfaction Under-commit and over-deliver

14. Wake Forest University How You Can Spread the Wealth Needs assessment Examine requirements of local school system Determine participation level of your school (hardware, staff, facilities) Identify the key players Start a dialogue between key players Be patient, think long-term

15. Wake Forest University Contact us: Giz Womack: womack@wfu.edu Pat Idol: idolp@wfu.edu Visit our Web Pages http://www.wfu.edu/Library/ITC/training/ http://www.wfu.edu/Computer-information For More Information…