1. 1 Clinically Achieve Quality and Patient satisfaction thresholds Manage appropriate utilization of services Create sufficient access for our communities To Succeed, We Must ……

2. 2 Financially Lower current cost structure Transition capital investments to those necessary to coordinate care Control the premium dollar To Succeed, We Must ……

3. 3 Operationally Fully engage employees Increase organizational agility Efficiently execute on our strategies To Succeed, We Must ……

4. 4

5. 55 Maturation of patient-centric, physician driven culture High performing employed medical group High performing network of employed and independent providers delivering high value care Provider Alignment

6. 6 Advanced Call Center Capabilities Patient Centered Medical Home Care Coordination between providers and sites of care Strong Analytics and Technology Platform Care Coordination

7. 7 Proactively Identify and develop future talent needs Identify, develop, challenge and retain high performing talent Creatively engage our employees in fulfilling our brand promise Employee Engagement

8. 88 Execute on sustainability opportunities Grow strategically in contiguous regions Create new revenue opportunities Sustainability