1. Management and Communication in Crisis Situations. Experiences of the German Federal State of Baden-Württemberg. Thomas Egelhaaf Cairo, 22.04.2009

2. Management and Communication in Crisis Situations 2 the Federal State Baden-Württemberg Organisation of Disaster Management in Baden-Württemberg Leadership and Command in Emergency Operations Communication Contents

3. Management and Communication in Crisis Situations 3 Baden-Württemberg S tructure of Administration

4. Management and Communication in Crisis Situations 4 The Dual System ruled by fundamental law Protection of Population Federal Republic of Germany non military Civil Protection in case of defense (`war`) THW Task Forces State of Baden-Württemberg Disaster Management (`peace`) Police Medical Rescue Fire Service Integrated system

5. Management and Communication in Crisis Situations 5 Protection of Population Preparation for incidents… with many injured persons with hazardous material as a result of terror attacks in the consequence of climate change: flooding, storm, … caused by electrical power breakdown …

6. Management and Communication in Crisis Situations 6 Management in Crisis Situations Leadership and Command in Emergency Operations Political Component having the overall responsability Administrativ- Organisatorical Component Operativ- Tactical Component

7. Management and Communication in Crisis Situations 7 Leadership and Command Administrativ- Organisatorical Component Operativ- Tactical Component StateX Administrative DistrictsX DistrictsXX Independent CitiesXX Municipality in a districtX Principle of Subsidiarity

8. Management and Communication in Crisis Situations 8 Echelons off Command operativ-tactical A:tactical unit with two groups (18 persons) B:company or brigade at a disaster scene command team C:brigade at disaster scene command team of 9 D:several brigades at a disaster scene or at several disaster scenes command team of 9 or command staff (regional level) use of command facilities of the authority having jurisdiction

9. Management and Communication in Crisis Situations 9 SMS Administration Internal staff Administration Internal staff Information Gathering, Reports Information Gathering, Reports Media and press Police matters Director of Crisis Cell Public health Environment EMS Vb 1 Resource management Forces, equipment Resource management Forces, equipment Vb 2 Vb 3 Vb 4 Vb 5 Vb 6 Vb 7 Vb… KGS Crisis Cell Administrativ-Organisatorical

10. Management and Communication in Crisis Situations 10 Disaster Management Organisation Example: Staff for extra- ordinary events administrative district Crisis Cell district A Command staff district A Crisis Cell district B Command staff district B Incident Command A1 Incident Command A2 Incident Command A3 Incident Command B1 Incident Command B2 Incident Command B3

11. Management and Communication in Crisis Situations 11 Communication in Crisis Situations Example: Staff for extraordinary events Crisis Cell DISTRICT A Crisis Cell DISTRICT B Crisis Cell DISTRICT C

12. Management and Communication in Crisis Situations 12 Communication in Crisis Situations (old) Staff for extraordinary events Crisis Cell DISTRICT A Crisis Cell DISTRICT B Crisis Cell DISTRICT C Problem: no coordination in the flow of information

13. Management and Communication in Crisis Situations 13 Communication in Crisis Situations (new) Staff for extraordinary events Crisis Cell DISTRICT A Crisis Cell DISTRICT B Crisis Cell DISTRICT C Solution: database

14. Management and Communication in Crisis Situations 14 webbased Database Information gathering operativ-tactical and administrativ-organisatorical Mission control operativ-tactical

15. Management and Communication in Crisis Situations 15 Experiences the dual system `Protection of Population` is merged to an `integrated system` training is essential graduated redundancy system for communication required (satellite phone, …) Having command facilities `stand by` Having a disaster-management strategy for `possible` incidents

16. Management and Communication in Crisis Situations 16 Thomas C. Egelhaaf Regierungspräsidium Freiburg Bissierstraße 7 Germany +49 761 208 4910 thomas.egelhaaf@rpf.bwl.de Thank you!