2. Using Effective Communication Skills b Specific, Non-evaluative Feedback b Empathic, Non-evaluative Listening b “I” Messages” b Threats/Choices b Premak Principle or “Grandma’s Rule”

3. Using Effective Communication Skills b Specific, Non-evaluative Feedback b Empathic, Non-evaluative Listening b “I” Messages” b Threats/Choices b Premak Principle or “Grandma’s Rule”

4. Specific, Non-evaluative Feedback b Super job in writing! b You are keeping the letters on the line.

5. Specific, Non-evaluative Feedback b You did a great job at recess time. b You were able to take turns swinging.

6. Empathic, Non-evaluative Listening Allows the student to know he/she has been heard Also called paraphrasing, active listening, or reflecting

7. Empathic, Non-evaluative Listening Paraphrasing b Begin with, “You say that…” b Don’t parrot. b Avoid approval or disapproval. b Look attentive. b Do not add to or subtract from the message. b Try to understand.

8. Empathic, Non-evaluative Listening Paraphrasing b Nancy was hitting me and punching me at recess. b You are saying that during recess Nancy hit and punched you.

9. “I Messages” b Personal pronoun “I” b The feeling the teacher is experiencing b The effect the behavior is having on the teacher b Purpose: polite request for the student to make a better choice.

10. “I Messages” I am upset when you leave your boots in the middle of the hall because someone may fall on them. It bothers me when you carry the scissors like that because you might hurt yourself.

11. Threats/Choices – Jim Fay b If you don’t work on your math now you’ll have to stay in at recess and finish it. b You may finish your math now or you may finish it at recess. It’s your choice.

12. Premak Principle or Grandma’s Rule b As soon as you finish your math you may work on the science project.