1. Mentoring & Coaching Models
3 Stage Process Model
(Mentoring Pocketbook, Alred & Garvey, 2006)
1. Exploration
2. New understanding
3. Action Planning

2. Exploration stage What would you like to talk about?
Tell me more about that
What you seem to be saying is that. ..
(paraphrase/summary). Have I got this
right?
Which of these areas would you find it most helpful to talk about?

3. New Understanding Now that we are clear about the issue, what do
you see as your options?
What is there to learn here?
You say that you want to move forward yet you
have not taken any action as yet (challenge).
What is preventing you from taking that first step
( Rather than 'Why aren't you doing anything?')
That sounds like a useful new insight. Does it
sound like one to you?

4. Action Planning Let's look at the pro's and con's of this option
How committed to this are you on a scale
of 1-10? (If not 10, what needs to happen
to make it 10?)
When are you going to do this by (specify
date )?
What do you need to do first?
What help do you need?

5. Focusing on solutions What you focus on is what you get
Future talk is hopeful
Find out what has worked already- what can be built on
Change a complaint into a goal
Clarify what a solution would be for them
Example questions
On a scale of 0-10 where are you now?
What have you done already?
If you woke and a miracle had happened, how would you know?

6. Have a go! Pick someone to work with in the room.
Have a go at following the Three Stage Process Model for 15 mins with one person acting as mentor, the other as mentee.
Swap roles and work for a further 15 minutes
Be ready to share your observations about the process (the content can remain between the two of you)