3. Coaching Defined A direct intervention in an individual or team’s work process to help them improve their effectiveness or overcome challenges. Types: Proactive Performance Coaching, Problem Solving Coaching

4. You can teach a person to fish…

5. Domains of Coaching Strategic Approach Skill Development Motivational

6. ACTION! HOW WHY Motivational Coaching Strategic Coaching Skills-based Coaching

7. Dive in… and then what? The how of coaching

8. The Five Step Coaching Process 1. Inquire &/or Observe

9. The Five Step Coaching Process 1. Inquire & Observe 2. Diagnose

10. The Five Step Coaching Process 1. Inquire & Observe 2. Diagnose3. Intervene

11. The Five Step Coaching Process 1. Inquire &/or Observe 2. Diagnose3. Intervene 4. Action Steps

12. The Five Step Coaching Process 1. Inquire &/or Observe 2. Diagnose3. Intervene 4. Action Steps 5. Check-In

13. Methods of Coaching: The Chalkboard MethodPurpose Ask QuestionsGet more data on the table; Uncover perceptions of problems as well as possible solutions Paraphrase/Reflect/Summariz e Stay on the path together Read between linesTest possible alternative explanations Offer suggestionsDraw on your own experience as resource Open advocacyPut forth recommended solutions, keeping space for other to respond Invite alternative points of view Catch questions, concerns, and open the door to better solutions

14. Team Work Activity

15. Please Return at…

16. It’s harder to coach, then do do it yourself “ ”