1. JobWave ! A New Model of Social Inclusion Presented to: Welfare-to-Work: The Next Generation ‘A National Forum’

2. JOBWAVE – THE PRIVATIZATION OF WELFARE…

3. N O T !

4. JobWave is….. Community partnerships (over 40 in BC) Chamber of Commerce partnerships (43) Government partnerships (federal/provincial) Congress of Aboriginal Peoples (CAP) 90% participant satisfaction 94% employer satisfaction Sustained wages 41% over minimum wage Full-time employment for over 26,000 persons

5. Our Beginnings Started in 1994 by small business persons Unable to find human resources needed to be productive and expand BC had most dynamic economy at the time, but 8% of the workforce was on welfare Success of original 25 person pilot led to series of public tenders Today one of the best examples of public- private partnerships in Canada

6. Our Mission To serve clients with respect, dignity and confidentiality while assisting them to find meaningful work that is suited to their skills and helps them to realize their goals…

7. Our Model Based loosely on the MRDC ‘Labour Force Attachment Model’, studied for decades Rediscovery of self-respect and dignity Basic support for life / soft skills development Temporary supports for ‘start-up’ Job attachment and laddering “Movin’ On Up”…

8. The Concept (Gov’t Referral) (Self Referral) (Internet) (Jobs Found and Banked) (Employer Listings) Matching Process

9. The ISM demonstrates the Participant- centred focus that drives JobWave’s success…

10. Referral Partnerships Referral Partner Refers clients to JobWave Sets up new training as appropriate Re-refers clients to JobWave JobWave Screens applicants Enrolls successful applicants Returns clients with training plan to agency

11. The Details… Referrals from Ministry of Human Resources Assessment & workforce preparation (90 days) Job placement and monitoring (2 years) Minimum 19 months working (MDRC model) IA savings (first year only) shared with MHR Includes significant proportion of multi- barriered participants – no creaming

12. Tools Provided Participants Employability / Vocational Skills Assessment Employment Planning & Career Coaching Résumé Services Support Funds for Finding/Keeping a Job Networking & Interview Workshops Access to Real Jobs Monitoring/Follow-up Employers Online Placement Listing Access to Job-ready Workforce Screening Process for Qualified Candidates Facilitation of Hiring Process Post-Placement Support Monitoring and Follow-up Government Savings by Performance 24/7 Case Management Solutions Clear Accountability Timely Reporting Turnkey HR Solutions

13. The Results… Over 26,000 individuals placed in long term jobs Family-sustaining wages; full-time Satisfaction ratings of over 90% Government savings (net) of over $100 million to date Significant economic boost to communities

14. Specific Outcomes $11.41 per hour or $19,600 per annum 41% higher than $8.00 BC minimum wage 88% of participants placed independent of welfare at 19 months Average 31 hours work per week

15. BC Government Savings Performance-based contract. Payment milestones based on independence from Income Assistance Eleven milestones over 24 months Company assumes entire risk of program Current contract resulted in only 59% of contract referrals, but JobWave achieved 102% of contracted placements MHR uses savings for more critical program needs

16. What Participants Are Saying “I was a basket case when I went to JobWave. When you are looking for so long, you start to feel lost, but with JobWave, finding a job happened in almost an instant. It was such a lift. They were so helpful, on top of being a great resource for looking for work. I now have an excellent job with good pay. JobWave has helped me feel like my dreams are possible.” Janet Nickel, Resident Care Aide

17. What Employers Are Saying “JobWave was tremendous in helping us find the right person for the job. JobWave prescreened applicants for a position within our company, offered us assistance through our selection process and most importantly sent us the right person for the job!” Shane Bennett, London Drugs

18. What Professionals Are Saying “[JobWave] is a step toward more active programs. [It] breaks from the passive approach by proactively connecting people to the labour market.” “The goal of the program is to link participants with jobs and keep them in jobs while intervening before individuals become trapped on welfare.” Social Research and Demonstration Corporation (Canada)

19. Current Clients… 9% Aboriginal Peoples 31% single parent families 12% two parent families 4% single or multiple disabilities 55% are over 35 years of age 23% are over 45 years of age

20. Model Extended… Disability caseloads across North America large and growing JobWave model now being employed in same fashion to bring inclusion to disabled wanting pre-employment training and employment (Triumph Vocational Services) Triumph contract in BC is over 20% ahead of contracted placements in first year of two year contract

21. Questions ? B. Carl Kuhnke JobWave Canada 250.661.5050 ckuhnke@jobwavecanada.com