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Copyright © 2010 Callbox. All rights reserved.. CALLBOX SALES AND MARKETING SOLUTIONS for medium-sized and large enterprises through DirectMarketing Sales.

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Presentation on theme: "Copyright © 2010 Callbox. All rights reserved.. CALLBOX SALES AND MARKETING SOLUTIONS for medium-sized and large enterprises through DirectMarketing Sales."— Presentation transcript:

1 Copyright © 2010 Callbox. All rights reserved.

2 CALLBOX SALES AND MARKETING SOLUTIONS for medium-sized and large enterprises through DirectMarketing Sales Force Management WebMarketingDatabaseServices

3 Copyright © 2010 Callbox. All rights reserved. AWARDS Top Outsourcer Awards (Contact Center World) Top Outsourcer of the Year 1 st in Percentage Growth of Sales Revenue 2 nd in Number of Business-to-Business Agents Top 50 Teleservices Agencies Ranking (Customer Interaction Solutions Magazine) 12 th in the US Market 10 th in the International Market Based on the number of billable teleservices minutes completed in the past year

4 Copyright © 2010 Callbox. All rights reserved. OUR SERVICES

5 Copyright © 2010 Callbox. All rights reserved. Our Services Appointment Setting / Lead Generation Event Telemarketing Telephone Survey CREATE sales opportunities WithTELEMARKETING CREATE sales opportunities WithTELEMARKETING CAPTURE more leads online With WEB MARKETING CAPTURE more leads online With WEB MARKETING Targeted Call Lists List Management (Data Validation, Data Cleansing, Database/Client Profiling) CONTACT decision makers With SALES LISTS CONTACT decision makers With SALES LISTS Web Design Search Engine Optimization (SEO) Social Media Marketing

6 Copyright © 2010 Callbox. All rights reserved. THE LEAD GENERATION CAMPAIGN

7 Copyright © 2010 Callbox. All rights reserved. The Lead Generation Campaign 8 Notice of Award of Contract Calling can begin within 2 weeks. 1 Kick-Off Meeting Within a Week of Award 2 Call Script Development Day after Kick-off 3 Product Training Day after Script Approval 4 Release of Database Within 3 Days of Kick-Off 5 Start of Calling Campaign Within 7 Days of Database Approval 6 Weekly Campaign Reporting PipelineCRM, Campaign Status 7 End-of-Month Campaign Summary Reporting Within 3 Days

8 Copyright © 2010 Callbox. All rights reserved. THE CALL CAMPAIGN FLOW

9 Copyright © 2010 Callbox. All rights reserved. The Call Campaign Flow Lead Identification / Appointment Setting Agent reviews Client's calendar prior to setting appointments. Lead Qualification Quality Analyst listens to call recording. Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification. START of Call Campaign Send to Quality Analyst Agent tags success calls as “For Lead Qualification" in the PipelineCRM. Lead Registration Leads/appointments approved by the QA appear in the PipelineCRM and on the Client’s calendar. Email Delivery/Web Pick-up PipelineCRM sends notification email to the Client. Client follows email link to view qualified leads and appointments scheduled.

10 Copyright © 2010 Callbox. All rights reserved. WEB MARKETING SERVICES

11 Copyright © 2010 Callbox. All rights reserved. Website Design and Search Engine Optimization  Website Analysis  Keyword Research  Content Writing  On-Page Optimization  Offsite Optimization  Social Media Marketing

12 Copyright © 2010 Callbox. All rights reserved. OUR GLOBAL DATA WAREHOUSE

13 Copyright © 2010 Callbox. All rights reserved. The Callbox Data Warehouse Profiled by Country Over 20 Million Records

14 Copyright © 2010 Callbox. All rights reserved. The Callbox Data Warehouse Profiled by SIC Category AGRICULTURE, FORESTRY AND FISHING MINING CONSTRUCTION MANUFACTURING TRANSPORTATION, COMMUNICATIONS, ELECTRIC, GAS AND SANITARY SERVICES WHOLESALE TRADE RETAIL TRADE FINANCE, INSURANCE, AND REAL ESTATE SERVICES PUBLIC ADMINISTRATION NOT ELSEWHERE CLASSIFIED 3.39% 3.15% 7.93% 6.07% 6.31% 9.14% 18.95% 11.43% 28.34% 3.27% 2.01% Over 20 Million Records

15 Copyright © 2010 Callbox. All rights reserved. The Callbox Data Warehouse Profiled by Annual Sales Range Over 20 Million Records

16 Copyright © 2010 Callbox. All rights reserved. LIST MANAGEMENT SERVICES

17 Copyright © 2010 Callbox. All rights reserved. List Management Services Database Validation/Verification Data Cleansing/Scrubbing Database/Customer Profiling Targeted Call List Creation

18 Copyright © 2010 Callbox. All rights reserved. PipelineCRM ©

19 Copyright © 2010 Callbox. All rights reserved. Real time reporting Private log-ins for each sales professional Event calendar Searchable contact history Managers can drill down to view any sales professional dashboard and regional real time campaign results Flexible results for both sales force and managers Alarms No "vendor lock." Export your data at any time for local integration

20 Copyright © 2010 Callbox. All rights reserved. INDUSTRIES WE SERVE

21 Copyright © 2010 Callbox. All rights reserved. Industries We Serve Software ProductsIT Products and ServicesAdvertising ServicesFinancial ServicesMerchant ServicesEducation and TrainingHealthcareCommercial Cleaning Other Industries Logistics, Real Estate, Travel, etc.

22 Copyright © 2010 Callbox. All rights reserved. MAJOR CLIENTS

23 Copyright © 2010 Callbox. All rights reserved. Major Clients Over 6,000 companies served around the world

24 Copyright © 2010 Callbox. All rights reserved. WHAT YOU GET PER SEAT

25 Copyright © 2010 Callbox. All rights reserved.  Campaign Specialist  Primary Agent  On-Call Back-up Agent  Quality Assurance Analyst  Research Analyst  8 hours a day, 5 days a week, 22 business days  Minimum Daily Call Volume: 200 Calls (4,400 calls per month)  Script Development  Database of company records, based on your specifications for: - location - target industries - company size  Access to PipelineCRM WHAT YOU GET PER SEAT

26 Copyright © 2010 Callbox. All rights reserved. Contact Us USA+1 888.810.7464 UK+44 203.002.5986 Australia+61 2.9037.2248 New Zealand+64 9.9143122 Singapore+65 6248.5023 Malaysia+60 3.4264.6400 Hong Kong+852 3.6786708 info@callboxinc.com sales@callboxinc.com www.CallboxInc.com


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