1. Semplificazione delle procedure on-line per i servizi transfrontalieri: il progetto SPOCS L. Boldrin - InfoCert Roma, 1 Dicembre 2010

2. Primo Ente Certificatore in Italia per la Firma Digitale Leader per la Posta Elettronica Certificata Player accreditato per la dematerializzazione dei processi documentali a norma Primo Ente Certificatore in Italia per la Firma Digitale Leader per la Posta Elettronica Certificata Player accreditato per la dematerializzazione dei processi documentali a norma InfoCert – Profilo Aziendale InfoCert – azienda specializzata nei servizi di Certificazione Digitale e Gestione dei documenti in modalità elettronica. PIÙ DI 250 MILIONI DI DOCUMENTI CONSERVATI A NORMA OLTRE 3.900.000 CERTIFICATI DI FIRMA DIGITALE 400.000 CASELLE DI POSTA ELETTRONICA CERTIFICATA 4.000.000 DI REGISTRAZIONI DI PROTOCOLLO ANNUE

3. Relevant activities  InfoCert is member of ETSI standardization effort in the digital signature arena REM Long Term Information Preservation  founder member of the Italian Association of CSP and REM manager (Assocertificatori)  Standardization in CEN (e-Invoicing) FIRMA DIGITALE GESTIONE DOCUMENTALE MODULISTICA ELETTRONICA POSTA ELETTRONICA CERTIFICATA CONSERVAZIONE SOSTITUTIVA InfoCert

4. Service Directive and Points of Single Contact DIRECTIVE 2006/123/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 12 December 2006 on services in the internal market Art. 1(1) This Directive establishes general provisions facilitating the exercise of the freedom of establishment for service providers and the free movement of services… Art. 6(1) Member States shall ensure that it is possible for providers to complete the following procedures and formalities through points of single contact... Art. 8(1) Member States shall ensure that all procedures and formalities relating to access to a service activity and to the exercise thereof may be easily completed, at a distance and by electronic means, through the relevant point of single contact and with the relevant competent authorities. Art. 8(3) The Commission shall, in accordance with the procedure referred to in Article 40(2), adopt detailed rules for the implementation of paragraph 1 of this article with a view to facilitating the interoperability of information systems and use of procedures by electronic means between Member States, taking into account common standards developed at Community level.

5. Doing business in Europe is a challenging journey…

6. About the Services Directive The implementation of the Services Directive concerns a large variety of economic activities. It requires important legislative changes in all Member States the undertaking of a number of ambitious projects, such as the setting up of the "Points of Single Contact". The three year implementation period ended on 28 December 2009.

7. EUGO network – DG MARKT

8. Services Directive: state of play Several (but not all) Member States have by now adopted their horizontal legislation. Some have completed their changes in sector specific legislation. PSC: 22 MS have put in place the so-called “first generation PSCs”: information is provided and some completion by electronic means is possible. Completion of key procedures available in approximately 17 MS (in many cases only for « national » providers). In 5 MS the PSC only provide information at this stage / in 5 MS no PSC yet. At the end of August 2010, more than 5000 authorities were registered in the Internal Market Information (IMI) system to deal with issues relating to the Services Directive.

9. Second generation PSC First generation PSC Interoperable Services (Hopefully) Compliance with the SD but still,… –heterogeneous national systems –No way using home infrastructures connected to services abroad –barriers using eServices The services directive today

10. SPOCS : Simple Procedures Online for Cross- border Services build on MSs’ activities as they implement Art. 8 and other appropriate articles of the Services Directive 2006/123/EC. provide complementary key interoperable building blocks to be used in national solutions, in order to promote« second generation » PSCs in line with the Digital Agenda  Provide for further technical solutions to improve the cross-border use of e-procedures (eDocuments, eID for legal persons, eDelivery…);  Helping administrations to keep their PSCs up to date and to organise them efficiently (work on content syndication; e-directories); In general - SPOCS should focus on improvements that facilitate the practical use of PSCs for businesses

11. SPOCS : Simple Procedures Online for Cross- border Services Demonstrate geographical and sectoral scalability (methodology to encompass all MSs and other service sectors) Develop long-term sustainability plan Test provided solutions in practice on the PCSs via concrete professions Increase the awareness of businesses of PSCs through communication activities to reach relevant stakeholders Cooperate with the other Large Scale Pilots

12. Partners and MS involved 1.Capgemini (coordinator)Netherlands 2.Bundesverwaltungsamt (BVA)Germany * 3.Government to You (Gov2u) Greece 4.Ministerie van Economische Zaken (MINEZ)Netherlands * 5.Hellenic Ministry of Interior / General Secretariat of Public Administration and E-government (MINT/GSPA)Greece * 6.Instytut Logistyki I Magazynowania (ILIM) Poland * 7.Technische Universitaet Graz (TUG) Austria * 8.InfoCamere S.c.p.A. (INFOCAMERE) Italy * 9.InfoCert S.p.A. (INFOCERT)Italy 10.Siemens AG; Siemens IT solutions and services (SBS) Germany 11.Freie Hansestadt Bremen (FHB) Germany * 12.Fraunhofer Institute FOKUS Germany * 13.Ministère du Budget (DGME) France * * These partners are official representatives on behalf of their country.

13. NEW Partners and MS involved

14. The EC‘s digital agenda Core pillars Digital Single Market Interoperability and standards Trust and Security Very Fast Internet Research and Innovation Enhancing eSkills ICT for social challenges

15. Digital Agenda for Europe - Relevance for SPOCS (source: DG-INFSO) Interoperability and standards for public authorities Proposing a Council and Parliament Decision to ensure mutual recognition of e-identification and e-authentication (by 2012) Proposing a revision of the eSignature Directive (2011) Supporting seamless cross-border eGovernment services in the Single Market Agreeing on a common list of key cross-border public services (by 2011) Making eGovernment services fully interoperable Ensuring that points of Single Contact to function as fully fledged eGovernment centres

16. WP 1: Content syndication, multilingual issues and glossary To enable content syndication, related to glossaries and the multilingual reality. 27 different MSs, 23 different languages, 3 different alphabets – content syndication + multilingual issues must be qualified. WP 2: eDocuments To enable understanding and recognition of eDocuments and their authentication and validation processes. Official eDocuments should be automatically processed regardless of its origin or language. WP 3: Interoperable eDelivery, eSafe… Need for an integrated One-Stop Government approach to handle eDocuments in front and back office. Two major Elements: eSafe and eDelivery WP 4: Interoperable eService Directories To enable definition and description of services to form a better understanding and recognition of eServices that are provided in different national service directories. WP 5: Piloting with professions Leveraging the results achieved in the work packages WP1 – WP4, WP5 allows the experimentation with real cases focusing on two (or more) professions. This enables the validation of the overall design and implementation, and demonstrates the synergies among the individual WPs. WP 6: Awareness raising, dissemination, stakeholder groups engagement and growing communities of practice To create sustainable innovation potential in the PSC Communities of Practice. WP 7: Project administration The overall goal of WP7 “Project administration” is to coordinate and manage the project, to ensure timely achievement of project goals in a high quality and within budget, to carry out internal project reporting and reporting towards the Commission, and to coordinate the external project relations. Quick overview of the Work Packages

17. Our current planning Four iteration cycles Stakeholder engagement Pilot preparations Sustainability preparatoins Finalize specs and modules PilotingDeployment DevelopmentSpecification Post-extension timeframe

18. Company Dossier Citizen ID Company ID eSignature Privacy Current areas of interoperability activity in the EU Visible Digital Signatures eDoc Containers eDoc Containers Transport Infrastructure Transport Infrastructure eID legal entities eID legal entities

19. Mid-life considerations on SPOCS: pros Technology is going somewhere  eDocuments, signature creation and cross border validation  Cross-border eDelivery  Syndication / Service Catalogues European Commission helps  Commission Decision 2009/767/EC + 2010/425/EU  EUGO network European standards are useful (ETSI):  Advanced signature  TSL  REM  SPOCS is pushing standards

20. Mid-life considerations on SPOCS: cons Legal basis are still somehow weak:  eDocument are often specific  Cross-border eDelivery may prove hard to be accepted  Political support for interoperability is weak… Real case piloting may prove hard:  two professions/two countries: are there such cases in piloting env? Partner commitment and collaboration…  Huge number of (new) partners  Strict timing for establishing a common dictionary

21. Further information visit our website www.eu-spocs.eu