1. Accreditation of Canadian Housing Professionals Howie Wong, Chief Operating Officer, Housing Services Corporation Martin Winn, Director of Professional Development, Chartered Institute of Housing Paul Tennant, Group Chief executive, Orbit Group and Vice President, Chartered Institute of Housing

2. HSC: Who We Are HSC Legislated Objects: 1.To improve the operation, efficiency and long-term sustainability of housing providers that provide housing for moderate and low-income households. 2.To improve the management, maintenance and long-term sustainability and viability of the physical assets of housing providers that provide housing for moderate and low-income households. 3.To improve the quality of life of residents in housing for moderate and low- income households. Established in 2002 as the Social Housing Services Corporation under the Social Housing Reform Act Mandated by legislation to deliver programs to benefit Ontario’s affordable housing sector Housing Services Act, 2011, reaffirmed our role and broadened our objects as a result of our successful track record in meeting sector needs: Insurance Bulk purchasing programs Research, education and training Capital Reserve Investment Management Tenant insurance Energy & Asset management Program support (SHRRP, OPA, Infrastructure Ontario) Partnerships (sector working groups, research, program funding and delivery, private/public) HSC board is made up of a cross-section of our clients with representation from across the province 1

3. Committed to raising the profile of social housing and encouraging youth to pursue a career in housing Committed to building capacity in the sector Committed to working with sector organizations 2 HSC Sector Renewal Investigation

4. Engaged the Chartered Institute of Housing (CIH) to assist with investigation of Accreditation options. Specifically to: Develop an Accreditation Framework Explore potential qualification routes for accreditation Explore the potential to develop a professional body for housing in Canada Consultations with sector took place in November 2011 and February 2012 Accreditation meetings in UK in February 2012 3 CIH Involvement

5. Established in 1918 by Royal Charter as the professional body for the housing sector Non-profit organization; registered charity 22,000 plus members in over 20 countries Influence with us Improve with us Learn with us CIH: Background 4

6. Personal Member 1982; qualified 1985; Fellow 1993 Professional qualification; continuous development Designed to support my needs; change with career needs Organizational Training; qualifications; policy guide Academy; accreditation; people development Address our transformation agenda; strategic alliance Sector Education; standards; ethics Policy lead; lobby; engage with broader church Respond to changing world; transformation agenda What CIH Means to me 5

7. CIH Accredits housing education programmes at over 100 centres in the UK We also accredit programmes in Hong Kong, China, Macau, Taiwan, Australia, Republic of Ireland, and Holland Intermediary between employers and education providers Professional accreditation 6

8. Purpose Develop a specification that outlines the knowledge and skills of a qualified housing professional in Ontario Explore accreditation program delivery options and models that meet the needs of the sector Consultations were held in November 2011 and February 2012 Wide range of stakeholders consulted from across the province (Service managers, non-profits, co-ops, LHCs and Sector Organizations – ONPHA, CHF, IHM, OMSSA) Map of what housing professionals in Ontario do – and the skills and knowledge required Specification setting out the outcomes required from an accredited education program Ontario Methodology 7

9. Positive feedback from sector - desire for accreditation that is meaningful and challenging Qualification needs to be tiered, to recognize the different levels at which housing staff operate Certified Housing Practitioner (Level 1) Chartered CIH Member (Level 2) Honour what currently exists, while creating a new paradigm for professionalization in sector 8 Ontario Accreditation Framework

10. 9 Certified Housing Practitioner: Routes to Accreditation

11. 10 Chartered CIH Member: Routes to Accreditation

12. Recognize existing Ontario courses & work experience within a CIH qualification framework All Ontario courses can continue with value-added CIH credit recognition Increase collective value of Ontario sector offerings through the CIH process CIH will offer gap-filler courses for accreditation Customized CIH-Ontario accreditation framework 11 Opportunities for CIH/Ontario Collaboration

13. CIH-Canada Business: Membership services (includes International membership to CIH) Distance learning programs Challenge exams Accredit College/University programs Seeking provincial involvement: Locally-led Flexible model CIH-Canada…beyond Ontario 12

14. What efforts around Accreditation are currently underway in other Provinces? How are other Provinces establishing and elevating standards for housing professionals? Where do Canadian housing professionals go for designations and accreditation now? 13 Discussion

15. Thank you © 2012 Housing Services Corporation Howie Wong COO, Housing Services Corporation 390 Bay Street, Suite 710 Toronto, ON Canada M5H 2Y2 P: 416 594 9325 x. 252 | Toll Free: 1 866 268 4451 F: 416 594 9422 E: hwong@hscorp.ca