1. FAA/JAA 19th Annual FAA/JAA International Conference Safety Safety Management Systems: Challenges and Benefits Captain Paul Woodburn Director Safety, IATA Phoenix, 04 June, 2002 Safety

2. FAA/JAA 19th Annual FAA/JAA International Conference Safety 1 Safety Management Systems Involve: the systematic management of risks which deliver the desired level of safety performance the establishment of a corporate culture The way people do their jobs

3. FAA/JAA 19th Annual FAA/JAA International Conference Safety 2 Safety Management Systems

4. FAA/JAA 19th Annual FAA/JAA International Conference Safety 3 Safety Management Systems IATA Principal Safety Activities are: Annual Safety Report Regional Safety Initiatives STEADES IATA Operational Safety Audits (IOSA)

5. FAA/JAA 19th Annual FAA/JAA International Conference Safety 4 Safety Management Systems IOSA is being developed as part of the IATA Safety Strategy 2000+ Applicable Strategy elements: Co-ordinate and integrate IATA resources with industry Promote IATA Standards on practices and equipment which improve safety Reinforce the role of the airline CEO for safety accountability

6. FAA/JAA 19th Annual FAA/JAA International Conference Safety 5 Safety Management Systems The Auditing Problem: Today’s “audit frenzy” Redundant, overlapping audits No common standards No defined auditor qualifications Uneven results No sharing & recognition of audits Inefficient use of resources

7. FAA/JAA 19th Annual FAA/JAA International Conference Safety 6 Safety Management Systems The IOSA Challenge: Create one audit program everyone can accept Establish international operational standards Develop auditor qualifications and standardised audit procedures Accredit audit organisations

8. FAA/JAA 19th Annual FAA/JAA International Conference Safety 7 Safety Management Systems IOSA Project Goal: Formulate and implement IOSA as an internationally recognised evaluation system by which the level of competence and reliability of an airline to deliver a safe operation and manage attendant risks may be assessed

9. FAA/JAA 19th Annual FAA/JAA International Conference Safety 8 Safety Management Systems IOSA Scope: Accountability of CEO for safety Safety management system Quality assurance Flight operations, flight dispatch Cabin safety Engineering & maintenance Ground handling Cargo, dangerous goods Operational security

10. FAA/JAA 19th Annual FAA/JAA International Conference Safety 9 Safety Management Systems Perceived Concerns: IOSA will be an added audit that will be imposed upon airlines IOSA will infringe upon regulatory oversight by the State The “Safety Bar” will be too high The “Safety Bar” will be too low The program quality of IOSA will not be maintained

11. FAA/JAA 19th Annual FAA/JAA International Conference Safety 10 Safety Management Systems Operational Standards: IOSA Standards & Recommended Practices (ISARPs) incorporate all ATA Standards, additional requirements from other States and airline Alliance programs The “Safety Bar” will approximate to acceptable levels that exist today A well managed airline will be able to meet the IOSA Standards

12. FAA/JAA 19th Annual FAA/JAA International Conference Safety 11 Safety Management Systems Responses: IOSA will not add to, but will reduce the number of audits IOSA can be applied to all airlines, but will not be imposed IOSA is an operational audit standard, and is not regulatory IOSA will have no affect on State regulatory oversight, however...

13. FAA/JAA 19th Annual FAA/JAA International Conference Safety 12 Safety Management Systems IOSA will complement the ICAO Universal Safety Oversight Audit program

14. FAA/JAA 19th Annual FAA/JAA International Conference Safety 13 Safety Management Systems

15. FAA/JAA 19th Annual FAA/JAA International Conference Safety 14 Safety Management Systems IOSA Benefits: IOSA is a safety initiative The project is making good progress despite industry circumstances The program will provide the benefits mandated by IATA and Industry

16. FAA/JAA 19th Annual FAA/JAA International Conference Safety 15