1. INSETA COUNCIL ANNUAL REPORT BACK TO STAKEHOLDERS 2002/2003 Presented 10 th September 2003

2. OVERVIEW: -Corporate Governance -Skills Development -INSQA -Learnerships -Projects -Finances -The Way Forward -Questions

3. CORPORATE GOVERNANCE: - Is considered one of INSETA’s critical success factors - Implemented appropriate policies and procedures - INSETA complies fully with best practice - Implemented Fraud Prevention Plan and Materiality Framework

4. SKILLS DEVELOPMENT: - Scoped programmes and providers to: - assist 126 Skills Development Facilitators to develop their Portfolios of Evidence - train all new Skills Development Facilitators - up-skill Skills Development Facilitators through a programme designed to develop them to become more strategic people in their organisation - Conducted series of workshops about the alignment of skills development and employment equity - Focussed on programmes such as INSPREP and Women in Insurance (WIN)

5. SKILLS DEVELOPMENT CONT./.. - Number of Skills Development Facilitators registered with INSETA increased by 43% - 71 % increase in the number of Workplace Skills Plans submitted - Updated Sector Skills Plan, which included major research, received excellent feedback from Dept. of Labour - Developed holistic strategy for Small, Medium and Micro Enterprises (SMME’s) - Appointment of Regional Advisors in Western Cape, Kwazulu Natal and Gauteng to support and guide smaller employers

6. INSQA: - Accredited 28 in-house and private training providers in the sector. Quality of accreditation submissions has been outstanding - Unit standards and Qualifications submitted to SAQA for registration include: fundamental unit standards for NQF Levels 5 & 6, unit standards for FAIS and FICA at Level 2 - A National Certificate in Wealth Management : Level 5 - A National Certificate in Risk Management : Level 4

7. INSQA CONT./.. - International Study Tour to United Kingdom to research international systems and processes - Special initiatives include: developing guidelines for assessment, moderation and recognition of prior learning; training 645 assessors; conducting a feasibility study on establishment of an assessment centre and developing material for all qualifications at levels 2 to 4 including mathematical literacy - Training trainers to deliver outcomes based education and training - Mathematical Literacy concession from SAQA

8. INSQA CONT./.. - Met conditions to ensure that we retain our accreditation status as an ETQA - Implementation of FAIS Project - Introduction of Q – INSQA’s Quality Guide!

9. LEARNERSHIPS: - 15 Learnerships registered by the Department of Labour - Learners on Learnerships are predominately unemployed - Total number of Learners is 154 – 109 unemployed, 45 employed - Budgeted R6 million for the implementation of Learnerships for 2002/3 - Grants: - Currently employed Learners = R12 000 - Currently employed, disabled Learners = R25 000 - Unemployed Learners = R20 000 - Unemployed, disabled Learners = R40 000

10. LEARNERSHIPS CONT./.. - Challenges: - Learnerships are still a new concept within the insurance sector and the take-on by employers has been slow - Identifying accredited service providers to assist with the development of outcomes based education learning materials - Insufficient learning materials, assessors and accredited providers

11. STAKEHOLDER AND INSETA PROJECTS: - As at 31 st March 2003, 25 stakeholder projects were completed - Discretionary funded projects tackle diverse issues - 38 INSETA projects that will benefit the sector as a whole. 11 of these have been completed to date - Introduction of ELDP and LAP Programmes – will play a critical role in extending management and executive capacity in the sector - INSPREP – all 50 completed the programme and 33 of these learners are employed or engaged in Learnerships in the sector

12. FINANCES: Year ended 31 March 2003 R’000 Year ended 31 March 2002 R’000 Total Revenue92 83673 649 Total Expenses(72 911)(69 026) Total net funds and liabilities 81 63776 673 Total assets81 63776 673

13. THE WAY FORWARD: - Continue to focus on delivery in terms of our mandate and functions to all stakeholders - Support and contribute to the implementation of the Financial Services Black Economic Empowerment Charter – Learnerships agreed in that Charter -Continue to position INSETA as a strategic alliance partner and business collaborator to all stakeholders in the sector - Actively implement the Sector Skills Plan - Implement all INSETA Learning Strategy programmes

14. THE WAY FORWARD CONT./.. - Accredit outstanding training providers and implement all other quality assurance functions - Accelerate the implementation of Learnerships - Give special support to SMME’s - Implement industry-wide projects – Mathematical Upliftment Project and WIN (Women In Insurance) - CHALLENGE: FAIS

15. THANK YOU - QUESTIONS ?